Alienware HD Entertainment Center Manual
29
Answers to Common Problems
CD-ROM, DVD-ROM, CD-RW, DVD±RW or Blu-ray Drive
The HD Entertainment Center does not recognize the disc or drive:
• Check to see if the disc is properly inserted into the drive with the label
facing up.
• Try another disc.
• Shut down and restart the HD Entertainment Center.
• Clean the disc.
• Restart the HD Entertainment Center and enter the BIOS setup utility
by pressing and holding the Delete or F2 key (key may vary) as the HD
Entertainment Center restarts. Check the BIOS to ensure that the IDE
controllers are enabled.
• Check the drive configuration to make sure it is properly configured;
refer to any documentation that may be included with your drive.
An audio CD does not produce sound:
• Check to see if the audio CD is properly inserted into the drive with the label
facing up.
• Check the volume controls to ensure they are turned up.
• Make sure that the mute control is not checked.
• Shut down and restart your HD Entertainment Center.
• Clean the CD.
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