Alienware Area-51 R3 Threadripper Edition Service Manual Download Page 195

Page: 195 / 199

Troubleshooting

Flashing the BIOS

You may need to flash (update) the BIOS when an update is available or when
you replace the system board.
Follow these steps to flash the BIOS:

Turn on your computer.

Go to

www.dell.com/support

Click

Product support

, enter the Service Tag of your computer, and then

click

Submit

NOTE: If you do not have the Service Tag, use the auto-detect
feature or manually browse for your computer model.

Click

Drivers & downloads

→

Find it myself

Select the operating system installed on your computer.

Scroll down the page and expand

BIOS

Click

Download

to download the latest version of the BIOS for your

computer.

After the download is complete, navigate to the folder where you saved the
BIOS update file.

Double-click the BIOS update file icon and follow the instructions on the
screen.

Flashing BIOS (USB key)

Follow the procedure from step 1 to step 7 in "

Flashing the BIOS

" to

download the latest BIOS setup program file.

Create a bootable USB drive. For more information see the knowledge base
article

SLN143196

www.dell.com/support

Copy the BIOS setup program file to the bootable USB drive.

Connect the bootable USB drive to the computer that needs the BIOS
update.

Restart the computer and press

F12

when the Dell logo is displayed on the

screen.

195

Summary of Contents for Area-51 R3 Threadripper Edition

Page 1: ...Alienware Area 51 R3 Threadripper Edition Service Manual Computer Model Alienware Area 51 R3 Regulatory Model D03X Regulatory Type D03X003...

Page 2: ...to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2017 Dell Inc or its subsidiaries All...

Page 3: ...working inside your computer 20 Technical overview 21 Inside view of your computer 21 Left view 22 Right view 23 System board components 24 I O board components 26 Lifting the computer 27 Procedure 27...

Page 4: ...dure 38 Post requisites 38 Removing the battery case 39 Prerequisites 39 Procedure 39 Replacing the battery case 41 Procedure 41 Post requisites 41 Removing the hard drive 42 Prerequisites 42 Procedur...

Page 5: ...the right AlienFX side panel connector 53 Procedure 53 Post requisites 53 Removing the left AlienFX side panel connector 54 Prerequisites 54 Procedure 54 Replacing the left AlienFX side panel connecto...

Page 6: ...ry modules 67 Prerequisites 67 Procedure 67 Replacing the memory modules 69 Procedure 69 Post requisites 70 Removing the graphics card 71 Prerequisites 71 Procedure 71 Replacing the graphics card 74 P...

Page 7: ...the wireless card 86 Prerequisites 86 Procedure 86 Replacing the wireless card 88 Procedure 88 Post requisites 88 Removing the coin cell battery 89 Prerequisites 89 Procedure 89 Replacing the coin cel...

Page 8: ...99 Procedure 99 Replacing the solid state drive 101 Procedure 101 Post requisites 102 Removing the PCI fan 103 Prerequisites 103 Procedure 103 Replacing the PCI fan 108 Procedure 108 Post requisites 1...

Page 9: ...115 Post requisites 116 Removing the processor 117 Prerequisites 117 Procedure 117 Replacing the processor 119 Procedure 119 Post requisites 121 Removing the power supply unit 122 Prerequisites 122 Pr...

Page 10: ...st requisites 141 Removing the front bezel 142 Prerequisites 142 Procedure 143 Replacing the front bezel 146 Procedure 146 Post requisites 146 Removing the optical drive eject button board 147 Prerequ...

Page 11: ...tes 165 Removing the top tron lighting cable 166 Prerequisites 166 Procedure 166 Replacing the top tron lighting cable 169 Procedure 169 Post requisites 169 Removing the bottom tron lighting cable 170...

Page 12: ...rk driver 182 BIOS setup program 183 Boot Sequence 183 Navigation keys 183 BIOS overview 184 Entering BIOS setup program 184 System setup options 185 System and setup password 191 Assigning a system p...

Page 13: ...Running the ePSA diagnostics 196 Diagnostics 197 Wi Fi power cycle 197 Getting help and contacting Alienware 198 Self help resources 198 Contacting Alienware 198 13...

Page 14: ...electrical outlets 4 Disconnect all attached network devices and peripherals such as keyboard mouse and monitor from your computer 5 Remove any media card and optical disc from your computer if appli...

Page 15: ...ance CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unp...

Page 16: ...crew list Component Secured to Screw type Quantity Screw image Stability foot Computer 6 32x6 2 Security cable slot latch Computer M2x3 1 Battery case door Battery case M2x5 7 1 Battery case Chassis 6...

Page 17: ...onnector Bracket 6 32x6 1 Left AlienFX side panel connector assembly Chassis 6 32x6 2 Left AlienFX side panel connector Bracket 6 32x6 1 I O board Chassis 6 32x6 5 Graphics card multiple full length C...

Page 18: ...tem board M2x2 5 1 PCI fan Chassis M3x5 25 2 Fan shroud PCI fan M5x10 4 Processor liquid cooling assembly Chassis 6 32x6 4 Power supply unit Chassis 6 32x6 4 System board Chassis 6 32x6 9 Rear handle...

Page 19: ...e Front bezel Chassis 6 32x6 4 Front bezel Chassis 6 32x5 2 3 Optical drive eject button board Chassis 6 32x6 2 Rear bezel Chassis 6 32x6 4 Rear bezel Chassis M3x5 2 Base panel Chassis 6 32x6 4 Base p...

Page 20: ...sure that no stray screws remain inside your computer 2 Connect any external devices peripherals or cables you removed before working on your computer 3 Replace any media cards discs or any other part...

Page 21: ...orking inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at w...

Page 22: ...1 Left view 1 processor liquid cooling assembly fan 2 graphics card 3 system board 4 power supply unit 5 AlienFX side panel connector 6 PCI fan 7 processor liquid cooling assembly pump 8 memory modul...

Page 23: ...DD 2 I O board IO BRD 3 drive bay heat sensor 4 2 5 inch drive bracket HDD4 HDD5 5 AlienFX side panel connector 6 rear I O accessibility lighting batteries 7 3 5 inch drive bracket HDD1 8 3 5 inch dri...

Page 24: ...System board components 1 processor power connector CPU PWR1 2 processor liquid cooling assembly pump fan connector PUMP_FAN1 24...

Page 25: ...sor connector SENSOR2 19 drive bay heat sensor connector SENSOR1 20 PCI Express power connector PCIE_PWR1 21 PCI Express fan 1 connector PCI_FAN1 22 password reset jumper PW_CLR 23 SATA drive connecto...

Page 26: ...tor VBAT1 2 rear I O accessibility lighting connector PORCH_LIGHT1 3 left theater lighting connector POGO_IN_L1 4 right theater lighting connector POGO_IN_R1 5 USB connector USB1 6 debug connector DEB...

Page 27: ...Lifting the computer Procedure 1 With both hands hold the handle on top of the computer 27...

Page 28: ...2 Lift the computer Figure 4 Lifting the computer 1 handle 2 computer 28...

Page 29: ...After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_comp...

Page 30: ...3 Lift the stability foot off the computer Figure 6 Removing the stability foot 1 stability foot 2 screws 2 3 computer 30...

Page 31: ...4 Tilt the computer back to the upright position Figure 7 Tilt the computer to upright position 31...

Page 32: ...follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Tilt the computer...

Page 33: ...ructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure NOTE Make sure that you remove the...

Page 34: ...he right side panel away from the chassis Figure 8 Removing the side panel 1 screw 2 security cable slot latch 3 release panel 4 right side panel 4 Repeat the procedure from step 2 to step 3 on the le...

Page 35: ...king inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the tabs on the right side panel with the slots...

Page 36: ...mputer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulator...

Page 37: ...2 Slide and open the battery case door and remove the batteries from the battery case Figure 9 Removing the batteries 1 screw 2 battery case door 3 AA batteries 2 37...

Page 38: ...llow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Insert the batterie...

Page 39: ...your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability foot 2 Remove the right side panel See R...

Page 40: ...4 Lift the battery case off the chassis Figure 10 Remove the battery case 1 battery case cable 2 battery case connector 3 battery case 4 screws 2 40...

Page 41: ...your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the screw holes on the battery case with the screw holes o...

Page 42: ...e home page at www dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the hard drive while the computer...

Page 43: ...d drive assembly HDD1 from the chassis Figure 11 Removing the hard drive 1 power cable 2 data cable 3 chassis 4 screw 5 tab 6 hard drive assembly HDD1 5 Remove the four screws 6 32x3 6 that secure the...

Page 44: ...drive from the hard drive bracket NOTE Repeat step 2 to step 6 to remove any other hard drives HDD2 and HDD3 installed in your computer Figure 12 Removing the hard drive bracket 1 screws 4 2 hard dri...

Page 45: ...hen handling the hard drive Procedure 1 Align the screw holes on the hard drive bracket with the screw holes on the hard drive HDD1 2 Replace the four screws 6 32x3 6 that secure the hard drive to the...

Page 46: ...in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability foot 2 Remove t...

Page 47: ...drive assembly off the chassis Figure 13 Removing the optical drive assembly 1 screw 2 optical drive assembly 3 data cable and power cable 5 Remove the two screws M2x3 that secure the optical drive br...

Page 48: ...6 Slide and remove the optical drive from the optical drive bracket Figure 14 Removing the optical drive 1 screws 2 2 optical drive 3 optical drive bracket 48...

Page 49: ...com regulatory_compliance Procedure 1 Align the screw holes on the optical drive bracket with the screw holes on the optical drive 2 Replace the two screws M2x3 that secure the optical drive to the op...

Page 50: ...r more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability foot 2 Remove the left and right side panels See Removin...

Page 51: ...Figure 15 Image Right AlienFX connector removal 1 screw 2 right AlienFX side panel connector assembly 3 right AlienFX side panel cable 4 right AlienFX side panel connector 5 Remove the two screws 6 3...

Page 52: ...e cable routing through the slot on the bracket and lift the right AlienFX side panel connector off the bracket Figure 16 Image Right AlienFX connector removal 1 screws 2 2 right AlienFX side panel co...

Page 53: ...on the bracket and align the screw holes on the right AlienFX side panel connector with the screw holes on the bracket 2 Replace the two screws 6 32x6 that secure the right AlienFX side panel connect...

Page 54: ...g inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www de...

Page 55: ...Image Left AlienFX connector removal 1 left AlienFX side panel connector 2 left AlienFX side panel cable 3 I O board 3 Turn the chassis over 4 Remove the AlienFX side panel cable through the routing...

Page 56: ...nel connector assembly from the chassis Figure 18 Image Left AlienFX connector removal 1 screw 2 left AlienFX side panel connector assembly 7 Remove the two screws 6 32x6 that secure the AlienFX side...

Page 57: ...the cable routing through the slot on the bracket and lift the left AlienFX side panel connector off the bracket Figure 19 Image Left AlienFX connector removal 1 screw 2 left AlienFX side panel conne...

Page 58: ...ugh the slot on the bracket and align the screw holes on the left AlienFX side panel connector with the screw holes on the bracket 2 Replace the two screws 6 32x6 that secure the AlienFX side panel co...

Page 59: ...our computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com reg...

Page 60: ...Note the routing of all cables as you remove them so that you can route them correctly after you replace the I O board Figure 20 Removing the I O board 1 cables 2 I O board 3 Remove the five screws 6...

Page 61: ...4 Slide and lift the I O board out of the chassis Figure 21 Removing the I O board 1 I O board 2 screws 5 61...

Page 62: ...Align the ports on the I O board with their respective slots on the chassis and slide it into place 2 Align the screw holes on the I O board to the screw holes on the chassis 3 Replace the five screws...

Page 63: ...After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability foot 2 Remove the...

Page 64: ...ystem board Figure 22 Removing the drive bay heat sensor cable 1 drive bay heat sensor connector 2 drive bay heat sensor cable 4 Turn the chassis over 5 Remove the cable through the slot on the chassi...

Page 65: ...7 Push the release tab and pry the drive bay heat sensor cable off the chassis Figure 23 Removing the drive bay heat sensor cable 1 release tab 2 drive bay heat sensor cable 65...

Page 66: ...egulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Route the drive bay heat sensor cable through the slot on the chassis 2 Align the tab on the drive bay heat sensor cabl...

Page 67: ...ng inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability foot 2 Remove the left and rig...

Page 68: ...module from the memory module slot NOTE Repeat step 2 to step 4 to remove any other memory modules installed in your computer Figure 24 Removing the memory module 1 securing clip 2 memory module slot...

Page 69: ...mputer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the notch on the bottom of the memory module with the tab on the m...

Page 70: ...Post requisites 1 Replace the left and right side panels See Replacing the side panels 2 Replace the stability foot 70...

Page 71: ...ulatory_compliance Prerequisites 1 Remove the stability foot 2 Remove the left and right side panels See Removing the side panels Procedure 1 Lay the chassis on the right side 2 Locate the graphics ca...

Page 72: ...connect the power cables from the graphics card NOTE The location of the power supply connector PCIE1 PCIE2 and PCIE3 varies depending on the video card installed Figure 25 Removing the graphics card...

Page 73: ...ess and hold the securing tab on the graphics card connector grasp the card by its top corners and then ease the card out of the slot Figure 26 Removing the graphics card 1 graphics card 2 securing ta...

Page 74: ...ard connector on the system board 2 Place the card in the connector and press down firmly Ensure that the card is firmly seated 3 Replace the two screws 6 32x6 that secure the graphics card to the cha...

Page 75: ...After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability foot 2 Remove the l...

Page 76: ...ng the graphics bridge 1 graphics bridge 4 Starting with the graphics card on the PCI Express card connector SLOT1 press and push the screw covers covering the screws that secure the graphics card 5 R...

Page 77: ...o disconnect the power cables from the graphics card NOTE The location of the power supply connector PCIE1 PCIE2 and PCIE3 varies depending on the video card installed Figure 28 Removing multiple grap...

Page 78: ...by its top corners and then ease the card out of the card connector Figure 29 Removing multiple graphics cards 1 graphics card 2 securing tab 8 Repeat steps 2 to 7 to remove graphics card on the PCI E...

Page 79: ...the PCI Express card connector SLOT7 on the system board 3 Place the card in the connector and press the card down firmly Ensure that the card is firmly seated in the slot NOTE Repeat steps 2 to 3 to...

Page 80: ...2 Replace the stability foot 80...

Page 81: ...ide your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability foot 2 Remove the left and right sid...

Page 82: ...Removing the Full length graphics card 1 clamp 2 securing tab 3 bracket 5 Press and push the screw covers covering the screws that secure the graphics card to the chassis 6 Remove the two screws 6 32x...

Page 83: ...isconnect the power cables from the graphics card NOTE The location of the power supply connector PCIE1 PCIE2 and PCIE3 varies depending on the video card installed Figure 31 Removing the Full length...

Page 84: ...hold the securing tab on the card connector grasp the card by its top corners and then ease the card out of the card connector Figure 32 Removing the Full length graphics card 1 graphics card 2 secur...

Page 85: ...or on the system board 2 Place the card in the connector and press the card down firmly Ensure that the card is firmly seated 3 Press and hold the securing tab on the clamp 4 Push the clamp back towar...

Page 86: ...ctices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability foot See Removing the stability foot 2 Remove the left and right side panels S...

Page 87: ...4 Slide and remove the wireless card from the wireless card slot Figure 33 Removing the wireless card 1 antenna cables 2 screw 3 wireless card 4 wireless card slot 87...

Page 88: ...he wireless card slot 2 Insert the wireless card at an angle into the connector 3 Replace the screw M2x3 that secures the wireless card to the chassis 4 Connect the antenna cables to the wireless card...

Page 89: ...gulatory Compliance home page at www dell com regulatory_compliance CAUTION Removing the coin cell battery resets the BIOS setup program s settings to default It is recommended that you note the BIOS...

Page 90: ...2 Push the coin cell battery release lever to remove the coin cell battery Figure 34 Removing the coin cell battery 1 coin cell battery release lever 2 coin cell battery 90...

Page 91: ...our computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure Insert the coin cell battery into the socket with the side labeled f...

Page 92: ...ory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability foot 2 Remove the left and right side panels See Removing the side panels Procedure 1 Lay the chassi...

Page 93: ...5 Lift the top fan out of the chassis Figure 35 Removing the top fan 1 top fan 2 release tab 3 screw 4 memory fan cable 93...

Page 94: ...Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the tabs on the top fan with the slots on the chassis and slide the fan until it snaps into position 2 Replace t...

Page 95: ...actices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability foot 2 Remove the left and right side panels See Removing the side panels 3 R...

Page 96: ...4 Slide the logo board out of the chassis Figure 36 Removing the logo board 1 logo board 2 connector 3 screw 5 Remove the six screws 6 32x6 that secure the logo board to the bracket 96...

Page 97: ...6 Remove the logo board from the bracket Figure 37 Removing the logo board 1 screws 6 2 logo board bracket 3 logo board 97...

Page 98: ...Compliance home page at www dell com regulatory_compliance Procedure 1 Align the screw holes on the logo board to the screw holes on the bracket and slide the logo board in place 2 Replace the six scr...

Page 99: ...gulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the solid state drive CAUTION To avoid data loss do not remove the solid state drive while the computer is in sle...

Page 100: ...4 Slide and remove the solid state drive from the solid state drive slot on the system board Figure 38 Removing the solid state drive 1 screw 2 solid state drive 3 solid state drive slot 100...

Page 101: ...inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling th...

Page 102: ...olid state drive to the system board Figure 39 Replacing the solid state drive 1 solid state drive slot 2 notch 3 tab 4 screw Post requisites 1 Replace the left and right side panels See Replacing the...

Page 103: ...tions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability foot 2 Rem...

Page 104: ...3 Slide the graphics card bracket out of the chassis Figure 40 Removing the PCI fan 1 screws 4 2 graphics card bracket 104...

Page 105: ...s M3x5 25 that secure the PCI fan to the chassis Figure 41 Removing the PCI fan 1 PCI fan 2 screws 2 5 Disconnect the PCI fan cable and front bezel heat sensor cable from their respective connectors o...

Page 106: ...e tabs securing it to the chassis Figure 42 Removing the PCI fan 1 PCI fan 2 front bezel heat sensor cable 3 PCI fan cable 4 system board 5 tabs 6 chassis 7 Remove the four screws M5x10 securing the f...

Page 107: ...8 Lift and remove the fan shroud off the PCI fan Figure 43 Removing the PCI fan 1 screws 4 2 fan shroud 107...

Page 108: ...screws M5x10 securing the fan shroud to the PCI fan 3 Align the tabs on the PCI fan shroud with the slots on the chassis and slide the fan until it snaps into position 4 Connect the PCI fan cable and...

Page 109: ...r computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Re...

Page 110: ...2 Push the release tab and pry the front bezel heat sensor cable off the chassis Figure 44 Removing the front bezel heat sensor cable 1 front bezel heat sensor cable 2 release tab 3 fan shroud 110...

Page 111: ...your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Route the front bezel heat sensor cable through the bracket 2 Al...

Page 112: ...shield the processor liquid cooling assembly may be very hot during normal operation Ensure that it had sufficient time to cool before you touch it CAUTION To ensure maximum cooling for the processor...

Page 113: ...ing assembly pump to the system board 5 Remove the four screws 6 32x6 that secure the processor liquid cooling assembly fan to the chassis Figure 45 Removing the processor liquid cooling assembly 1 sc...

Page 114: ...d cooling assembly fan and processor liquid cooling assembly pump out of the chassis Figure 46 Removing the processor liquid cooling assembly 1 processor liquid cooling assembly fan 2 chassis 3 proces...

Page 115: ...rocessor and processor liquid cooling are reinstalled together If either the processor or the processor liquid cooling is replaced use the thermal grease provided in the kit to ensure that thermal con...

Page 116: ...ng assembly tighten the captive screws that secure the processor liquid cooling assembly to the system board Post requisites 1 Replace the memory modules 2 Replace the left and right side panels See R...

Page 117: ...equisites 1 Remove the stability foot 2 Remove the left and right side panels See Removing the side panels 3 Remove the processor liquid cooling assembly fan Procedure WARNING The processor might stil...

Page 118: ...slot CAUTION When removing the processor do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket Figure 47 Removing the processor 1 screws 3 2 processor s...

Page 119: ...Compliance home page at www dell com regulatory_compliance CAUTION If either the processor or the heat sink is replaced use the thermal grease provided in the kit to ensure that thermal conductivity i...

Page 120: ...indicated on the processor shield 1 2 3 tighten the captive screws that secure the processor shield to the system board Figure 48 Replacing the processor 1 processor 2 release levers 2 3 processor shi...

Page 121: ...Post requisites 1 Replace the processor liquid cooling assembly fan 2 Replace the left and right side panels See Replacing the side panels 3 Replace the stability foot 121...

Page 122: ...atory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability foot 2 Remove the left and right side panels See Removing the side panels 3 Remove the multiple gr...

Page 123: ...3 Remove the four screws 6 32x6 that secure the power supply unit to the back of the chassis Figure 49 Removing the power supply unit 1 power cable 2 power supply unit 3 screws 4 123...

Page 124: ...4 Lift the power supply unit cover away from the chassis Figure 50 Removing the power supply unit 1 power supply unit 2 power supply unit cover 124...

Page 125: ...supply unit out through the back of the chassis and remove it from the computer Figure 51 Removing the power supply unit 1 chassis 2 power supply unit 6 Slide and remove the metal bracket from the pow...

Page 126: ...rking inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure WARNING The cables and ports on the back of the power...

Page 127: ...the power supply unit 1 securing tab 2 power supply unit 3 Align the notch on the power supply unit cover with the tab on the chassis 4 Slide the power supply unit cover towards the tabs until it loc...

Page 128: ...Post requisites 1 Replace the full length graphics cards 2 Replace the multiple graphics cards 3 Replace the left and right side panels See Removing the side panels 4 Replace the stability foot 128...

Page 129: ...he BIOS setup program after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the appropriate change...

Page 130: ...y after you replace the system board For information on system board connectors see system board components 1 Lay the chassis on the right side 2 Disconnect all the cables connected to the system boar...

Page 131: ...4 Lift the system board assembly out of the chassis Figure 53 Removing the system board 1 screws 9 2 system board 5 Remove the processor 131...

Page 132: ...ng the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the appropriate changes again after you replace the system board Procedure 1 Replace the pr...

Page 133: ...6 Replace the wireless card 7 Replace the left and right side panels See Replacing the side panels 8 Replace the stability foot 133...

Page 134: ...fore working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home pag...

Page 135: ...6 5 that secure the rear handle bar to the left side of the chassis Figure 54 Removing the screws 1 screws 7 2 chassis 3 rear handle bar 2 Remove the seven screws 6 32x6 5 that secure the rear handle...

Page 136: ...3 Press the rear handle bar to release the securing tab and remove the rear handle bar Figure 55 Removing the rear handle bar 1 screws 7 2 rear handle bar 3 chassis 136...

Page 137: ...at secure the front handle bar to the left side of the chassis Figure 56 Removing the screws 1 screws 7 2 chassis 3 front handle bar 5 Remove the seven screws 6 32x6 5 that secure the front handle bar...

Page 138: ...6 Press the front handle bar to release the securing tab and remove the front handle bar Figure 57 Removing the front handle bar 1 screws 7 2 front handle bar 3 chassis 138...

Page 139: ...secure the bottom handle bar to the left side of the chassis Figure 58 Removing the screws 1 screws 7 2 bottom handle bar 3 chassis 8 Remove the seven screws 6 32x6 5 that secure the bottom handle ba...

Page 140: ...9 Press the bottom handle bar to release the securing tab and remove the bottom handle bar Figure 59 Removing the bottom handle bar 1 screws 7 2 chassis 3 bottom handle bar 140...

Page 141: ...lace the seven screws 6 32x6 5 that secure the bottom handle bar to the right side of the chassis 4 Align and place the front handle bar on the slot and snap the front handle bar to the chassis 5 Repl...

Page 142: ...inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www del...

Page 143: ...and top of the chassis Figure 60 Removing the screws 1 screws 4 2 front bezel 2 Remove the two screws 6 32x5 2 from inside securing the front bezel to the left side of the chassis 3 Remove the screw...

Page 144: ...zel to the chassis Figure 61 Removing the screws 1 chassis 2 tabs 2 3 screws 3 5 Pull the connector downwards and then disconnect the bottom tron light cables from the front bezel 6 Pull the connector...

Page 145: ...7 Pull the front bezel off the chassis Figure 62 Removing the front bezel 1 front bezel 2 tron light cables 145...

Page 146: ...hassis on the right and left side and place the front bezel and snap it in place 2 Connect the top tron light cables to the front bezel 3 Connect the bottom tron light cables to the front bezel 4 Repl...

Page 147: ...nside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell...

Page 148: ...1 Disconnect the optical drive eject button board cable from the I O board Figure 63 Removing the optical drive eject button board cable 1 optical drive eject button board cable 2 securing clip 3 I O...

Page 149: ...optical drive eject button board cable to the chassis Figure 64 Removing the optical drive eject button board cable 1 chassis 2 securing clips 3 Remove the two screws 6 32x6 that secure the optical d...

Page 150: ...4 Remove the optical drive eject button board along with the cable off the chassis Figure 65 Removing the optical drive eject button board 1 optical drive eject button board 2 screws 2 3 chassis 150...

Page 151: ...page at www dell com regulatory_compliance Procedure 1 Align and place the optical drive eject button board along with the cable on the chassis 2 Replace the two screws 6 32x6 that secure the optical...

Page 152: ...de your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisite...

Page 153: ...ng cable from the I O board Figure 66 Removing the rear I O accessibility lighting cable 1 securing clip 2 I O board 3 rear I O accessibility lighting cable 2 Open the securing clip which secures the...

Page 154: ...gure 67 Removing the rear I O accessibility lighting cable 1 chassis 2 securing clip 3 rear I O accessibility lighting cable 4 slot 4 Remove the four screws 6 32x6 that secure the power supply unit to...

Page 155: ...ighting cable from the routing guides on the chassis Figure 68 Removing the rear I O accessibility lighting cable 1 rear bezel 2 power supply unit cover 3 screws 4 4 rear I O accessibility lighting ca...

Page 156: ...secure the rear bezel to the top and bottom of the chassis Figure 69 Removing the rear bezel 1 screws 4 2 rear bezel 8 Remove the two screws M3x5 from inside that secure the rear bezel to the left si...

Page 157: ...9 Release the tabs from inside the chassis on the right side and left side securing the rear bezel to the chassis Figure 70 Removing the rear bezel 1 chassis 2 tabs 6 3 screws 2 157...

Page 158: ...10 Remove the rear bezel from the chassis and remove the rear I O accessibility lighting cable from the slot on the chassis Figure 71 Removing the rear bezel 1 rear bezel 2 chassis 158...

Page 159: ...e the rear bezel to the right side and left side of the chassis 4 Replace the four screws 6 32x6 that secures the rear bezel to the top and bottom of the chassis 5 Route the rear I O accessibility lig...

Page 160: ...puter After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory...

Page 161: ...fully on a flat surface to avoid damaging the I O ports 1 Remove the four screws 6 32x6 that secure the base panel to the chassis Figure 72 Removing the base panel 1 screws 4 2 base panel 2 Remove the...

Page 162: ...on the left side securing the base panel to the left side of the chassis Figure 73 Removing the base panel 1 tabs 2 2 screws 3 3 chassis 4 Remove the two screws 6 32x6 from inside securing the base p...

Page 163: ...5 Release the tabs from inside the chassis on the right side securing the base panel to the right side of the chassis Figure 74 Removing the base panel 1 screws 2 2 tabs 2 3 chassis 163...

Page 164: ...6 Remove the base panel from the chassis Figure 75 Removing the base panel 1 base panel 2 chassis 164...

Page 165: ...rocedure 1 Align the tabs from inside the chassis on the right side and left side securing the base panel to the chassis and snap it in place 2 Replace the two screws 6 32x6 from inside securing the b...

Page 166: ...instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability fo...

Page 167: ...2 Remove the top tron lighting cables from the routing guides on the chassis Figure 76 Removing the top tron lighting cables 1 chassis 2 tron lighting cables 3 logo board 4 routing guides 167...

Page 168: ...eel the tape that secures the top tron lighting cables to the chassis and lift the top tron lighting cables Figure 77 Removing the top tron lighting cables 1 chassis 2 tape 3 top tron lighting cables...

Page 169: ...nce home page at www dell com regulatory_compliance Procedure 1 Align and place the top tron lighting cables on the chassis 2 Adhere the tape that secures the top tron lighting cables to the chassis 3...

Page 170: ...practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability foot 2 Remove the left and right side panels See Removing the side panels 3...

Page 171: ...Remove the bottom tron lighting cables from the routing guide on the chassis Figure 78 Removing the bottom tron lighting cables 1 securing clip 2 routing guide 3 logo board 4 tron lighting cables 171...

Page 172: ...4 Remove the bottom tron lighting cables from the slot on the chassis Figure 79 Removing the bottom tron lighting cables 1 top tron lighting cables 2 slot 172...

Page 173: ..._compliance Procedure 1 Route the bottom tron lighting cables through the slot on the chassis 2 Route the bottom tron lighting cables through the routing guide on the chassis 3 Secure the bottom tron...

Page 174: ...safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the stability foot 2 Remove the left and right side panels See Removing the...

Page 175: ...2 Remove the gray antenna cable from the routing guide on the chassis Figure 80 Removing the antenna cables 1 antenna cables 2 wireless card 3 routing guide 4 chassis 175...

Page 176: ...3 Remove the antenna cables from the routing guides on the chassis Figure 81 Removing the antenna cables 1 chassis 2 routing guides 176...

Page 177: ...e the antenna cable through the slot on the chassis Figure 82 Removing the antenna cables 1 antenna cables 2 routing guide 3 slot 5 Peel the tape that secures the antenna cables to the chassis 6 Remov...

Page 178: ...7 Pull the antenna cables from the slot on the chassis and remove Figure 83 Removing the antenna cables 1 screws 2 slot 3 chassis 4 antenna cables 178...

Page 179: ...ce the six screws 6 32x6 that secure the antenna cables to the chassis 3 Adhere the tape that secures the antenna cables to the chassis 4 Route the antenna cable through the slot on the chassis and th...

Page 180: ...uble click the audio driver file icon and follow the instructions on the screen to install the driver Downloading the graphics driver 1 Turn on your computer 2 Go to www dell com support 3 Click Produ...

Page 181: ...USB 3 0 driver file icon and follow the instructions on screen to install the driver Downloading the Wi Fi driver 1 Turn on the computer 2 Go to www dell com support 3 Click Product support enter the...

Page 182: ...t driver file icon and follow the instructions on the screen to install the driver Downloading the network driver 1 Turn on your computer 2 Go to www dell com support 3 Click Product support enter the...

Page 183: ...es that you can boot from including the diagnostic option The boot menu options are Removable Drive if available STXXXX Drive NOTE XXX denotes the SATA drive number Optical Drive if available Diagnost...

Page 184: ...ter user do not change the settings in the BIOS Setup program Certain changes can make your computer work incorrectly NOTE Before you change BIOS Setup program it is recommended that you write down th...

Page 185: ...n your computer and its installed devices the items listed in this section may or may not appear Table 3 System setup options Main menu Main BIOS Information BIOS Version Displays the BIOS version num...

Page 186: ...s the first discrete graphics installed on your computer Discrete Graphics 2 Displays the second discrete graphics installed on your computer Discrete Graphics 3 Displays the third discrete graphics i...

Page 187: ...ty check Default Enabled Integrated Devices Front USB Ports Allows you to enable or disable the front USB ports Default Disabled Rear USB Ports Allows you to enable or disable the rear USB ports Defau...

Page 188: ...very day or on a preselected date and time This option can be configured only if the Auto On Time is set to Everyday Weekdays or Selected Days Default Disabled Numlock Key Enable or disable Numlock De...

Page 189: ...or set Default Not set HDD3 Password Status Displays if the HDD password is clear or set Default Not set Password Change Allows you to permit or deny system password or HDD password changes Default Pe...

Page 190: ...to select the boot list option Default Legacy USB Boot Support Allows you to enable or disable USB Boot support Default Enabled 1st Boot Allows you to enable or disable the 1st boot device Default Har...

Page 191: ...your system Setup password Password that you must enter to access and make changes to the BIOS settings of your computer CAUTION The password features provide a basic level of security for the data on...

Page 192: ...or change the existing System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked To enter the System Setup press F2 immediately af...

Page 193: ...e chassis on the left side 2 Remove the stability foot 3 Remove the left and right side panels See Removing the side panels 4 Locate the password reset jumper PW_CLR on the system board See system boa...

Page 194: ...electrical outlet to clear the CMOS setting 1 Lay the system on the right side 2 Remove the stability foot 3 Remove the left and right side panels See Removing the side panels 4 Locate the CMOS jumper...

Page 195: ...and expand BIOS 7 Click Download to download the latest version of the BIOS for your computer 8 After the download is complete navigate to the folder where you saved the BIOS update file 9 Double clic...

Page 196: ...information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing CAUTION Use t...

Page 197: ...p code Problem description 1 Motherboard BIOS ROM failure 2 No Memory RAM detected 3 Chipset error 4 Memory or RAM failure 5 CMOS battery failure 6 Video card chip failure Wi Fi power cycle If your co...

Page 198: ...ows search type Help and Support and press Enter Online help for operating system www dell com support windows www dell com support linux Troubleshooting information user manuals setup instructions pr...

Page 199: ...untry and product and some services may not be available in your country NOTE If you do not have an active internet connection you can find contact information on your purchase invoice packing slip bi...

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