18
EN
02/09/2022
WARRANTY
• Alice’s Garden guarantees your solar shower against any manufacturing or material faults for 2 years,
starting with the date of purchase by the consumer.
• If a component proves to be defective during the warranty period, your only option will be to have
the defective component repaired or replaced under the terms defined by Alice’s Garden After-Sale
Service.
• The implementation of the Alice’s Garden (WALIBUY) warranty involves the replacement of damaged
components, with shipping and return postage fees at the expense of the buyer.
• This warranty does not apply in the event of abuse, misuse or non-authorised repair of the product.
If the defective product must be returned to our workshops, it will be assessed and you will be kept
informed of the repairs to be made.
• Our solar showers are designed for use in a personal, private context. Any use in a professional
context will invalidate all warranties automatically.
LIST OF EXCLUSIONS FROM THE WARRANTY
• Damage or faults attributable to external causes (accidents, collisions, lightning, strong winds, etc.),
• Damage resulting from incorrect assembly,
• Non-compliance with manufacturer’s instructions,
• Damage caused to the product following repairs made without our prior agreement,
• Makeshift or provisional repairs and resulting aggravation of the damage,
• Replacement of worn components,
• Damage resulting from use that does not comply with the product’s main function,
• Damage linked to storage, the choice of placement of the solar shower, assembly, poor weather or
poor maintenance,
• Replacement of missing/damaged components that were not indicated on the delivery note.
• Any damage caused by ice.
