Alesis iMultiMix 16 USB, Reference Manual

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Troubleshooting
5
31
Effects processor is not plugged
in or turned on.
Make sure unit is plugged in and
turned on.
Aux outputs of mixer aren’t
connected to inputs of processor
or processor’s outputs aren’t
connected to mixer’s inputs.
Make sure the mixer’s aux outputs
are connected to the processor’s
inputs and that the processor’s
outputs are connected to the mixer’s
aux inputs.
External effects aren’t working.
Mixer’s effects return signal is
too low.
Turn up the output of the effects
processor or turn up the mixer’s
AUX RET A RETURN or
EFFECTS / AUX RET B
RETURN in the master section.
LED meters not working.
Nothing is routed to the
HDPH/CTRL RM output.
Press the desired MIX, ALT ¾ or 2
TK button.
Computer does not see the
iMultiMix
USB
.
USB connection must be
established.
Unplug the USB cable and turn off
the iMultiMix
USB
. Turn the
iMultiMix
USB
back on and plug
the cable back in. If this does not
work, leave the iMultiMix
USB
on,
turn off the computer (do not use
“restart” but instead actually turn off
the computer) and then turn it on
again.
Computer sees the iMultiMix
USB, but no sound is received
and/or transmitted.
iMultiMix USB is not set as
primary sound device.
In the computer’s Control Panel, go
to the Sounds/Multimedia area. In
the Audio section, set the default
sound recording and playback
devices to “USB audio codec.”
USB hub may be in use.
.
USB audio has crackling or
glitches, or audio plays/records at
incorrect pitch.
Computer configuration may be
incompatible with USB audio
If you are using a USB hub,
disconnect the iMultiMix
USB
from it and connect the mixer to the
computer directly instead. Certain
USB chipsets have design limitations
or IRQ assignment restrictions that
must be resolved before audio can
work correctly on them. See your
USB chipset documentation for
further information if required.
No power.
Incorrect or defective power
supply.
Replace with correct power supply
(only use Alesis-recommended AC
output power supply).