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www.alen.com 1-800-630-2396
Lifetime Warranty Conditions
REGISTRATION: Your Alen Air Purifier (with intact ratings label) is registered at
www.alen.com/register.
FILTER SUBSCRIPTION: Lifetime warranty requires product registration and enrollment
in a filter subscription within 12 months of purchase or 12 months after your first warranty
claim if the purifier was purchased before June 2, 2020.
OPERATION: Your Alen Air Purifier is operated in accordance with the instructions provided
in this Alen user manual.
NORMAL USE: Purifier shows no evidence of unconventional use, e.g. tampering,
mishandling, neglect, accidental damage, or modification. Unit must be connected to a
proper power supply at all times (see rating/voltage label on unit).
What if my unit was damaged through unconventional use or
improper handling?
Contact Alen warranty service as directed above. Provided the other conditions have
been met, a replacement can be purchased for 50% of the Alen regular retail price (MSRP)
at the time of replacement (or 50% off of a comparable Alen unit if your purifier model is no
longer sold).
FILTER WARRANTY
Your filter is warranted to be free from defects for 30 days from the time of purchase. In most
cases, the customer will be provided with a return shipping label for the defective filter to be
delivered to Alen’s authorized service center, at Alen’s expense. Customer is responsible for
packaging the filter. All postage, and shipping charges to send the replacement filter to you are
the responsibility of Alen and included in this warranty.
DISCLAIMERS / LIMITATIONS
ALEN’S WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
USE OR PURPOSE. ALEN’S SOLE LIABILITY WITH RESPECT TO DEFECTS IN MATERIALS
AND WORKMANSHIP IN THE AIR PURIFIER SHALL BE, AT ALEN’S OPTION, TO FURNISH
REPLACEMENT(S) OF THE DEFECTIVE PART(S) OR REPLACE THE AIR PURIFIER ON
THE BASIS DESCRIBED ABOVE. ALEN WILL NOT INSTALL ANY REPLACEMENT PARTS IT
PROVIDES OR PROVIDE LABOR WITH RESPECT TO THE SAME. EXCEPT AS STATED IN
THE IMMEDIATELY PRECEDING SENTENCE, ALEN SHALL HAVE NO LIABILITY, WHETHER
UNDER A CAUSE OF ACTION IN TORT, STRICT LIABILITY, CONTRACT, OR OTHERWISE,
TO ANY PERSON FOR ANY CLAIM, INJURY, LOSS, DAMAGE OR EXPENSE (INCLUDING
ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, PUNITIVE, OR EXEM-
PLARY DAMAGES) IN ANY WAY ARISING OUT OF OR RELATING TO THE AIR PURIFIER OR
ITS USE BY ANY PERSON. SOME STATES DO NOT ALLOW LIMITATIONS ON AN IMPLIED
WARRANTY OR HOW LONG AN IMPLIED WARRANTY LASTS, SO ANY SUCH LIMITATION
IN ALEN’S LIFETIME WARRANTY MAY NOT APPLY TO YOU. SOME STATES DO NOT AL-
LOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL OR OTHER
DAMAGES SO ANY SUCH EXCLUSIONS OR LIMITATIONS IN ALEN’S LIFETIME WARRANTY
MAY NOT APPLY TO YOU. ALEN’S WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS.
