the spa. We recommend the use of a wet/dry vacuum to blow out or suck up water from the spa pipes and pump lines.
Remove the filter cartridge.
It is recommended you store the spa in its original package in a warm dry place.
Note: Plastic becomes brittle and susceptible to breakage when exposed to subzero temperatures. Freezing can
severely damage the spa. Improper winterization of your spa may void your warranty.
TROUBLE SHOOTING
Here are some helpful tips to help you to diagnose and rectify some common sources of trouble.
WATER PROTECTION LEVEL
Warning:
Water protection levels of appliance at different product zones are different. See the below scheme:
Problems
Probable causes
Solutions
Jet system
does
not
operate
---Air pump is too hot
---Something
is wrong with
the power box
---Unplug the air pump. After the air pump has cooled,
insert the plug and press the Jet button to activate.
--- Call for service if it does not reset.
Heating system
does not
operate
---Temperature set too low
---Dirty filter cartridge
---Improper water levels
---Heating element failed
---Set to a higher temperature (20-42°C).
---Clean/replace the filter cartridge in time.
---Add water to specified levels.
--- Call for service.
Filtering
system does
not operate
---Dirty filter cartridge
---Something is wrong with
the power box
---Too low voltage or incorrect
frequency
---Clean/replace the filter cartridge in time.
---Call for service if it does not reset.
---Ask professional electrician to check whether the
household input voltage or frequency is normal
Spa leakage
---Spa is torn or punctured
---Use provided repair patch
Water not clean
---Insufficient filtering time
---Dirty filter cartridge
---Improper
water
maintenance
---Increase filtration time.
---Clean/replace the filter cartridge.
---Refer to the chemical manufacturer’s instructions.
