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DIRECTED CALL PICKUP  

When you hear a phone ringing which does not belong to your 
pickup group, you can answer the call by: 

1.

 

Lift Handset 

2.

 

Dial # 6 

3.

 

Dial the extension number of the ringing phone 

 

BUSINESS ACCOUNT CODE (Toll Call PIN Number)

 

To obtain access to toll barred numbers (i.e. calls to Mobiles or 
National calls) use your Business Account Code: 

1.

 

Lift Handset 

2.

 

Dial #2 

3.

 

Enter your (4 digit) Business Account Code 

4.

 

Dial desired phone number 

SETTING UP YOUR PERSONAL CODE 

By default your personal code is 0000. To change your personal 
code dial #3 then follow the prompts and enter your current 4 
digit code and then your new 4 digit code. 

LOCKING YOUR HANDSET 

To lock your handset dial 

À

CONFERENCE CALL 

When talking with one party, to introduce a second party and 
create a three-way conversation; 

FOR YOUR CONVENIENCE

 

1.

 

Press the R/ Recall key 

FOR YOUR CONVENIENCE

 

The first caller is placed on hold 
2.

 

Dial the extension/number of the additional party 

Once the second party has answered, and you are ready to 
conference all parties
 
3.

 

Press R/ Recall then dial 3 

Note: If you hang up during a conference, the other two 

correspondents will be in direct contact 

 

PARKING A CALL (On Another Extension) 

You have a caller you wish to place on hold on another extension:

 

1.

 

Dial  R/Recall 

À

 7 and the extension number you want to 

park the call on. The call is now placed on hold on that 
extension, the caller will hear hold music
 

2.

 

To retrieve the parked call from the extension where call 
was parked on, dial 

À

 7  

3.

 

To retrieve the parked call from another extension, dial 

À

 7 

then the extension number where the call was parked on. 

 

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