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FOWARDING YOUR PHONE 

Diverting calls to another number; 

1.

 

Lift Handset 

2.

 

Dial the “Forwarding Code” 

3.

 

Enter the destination number calls are to be diverted to 

4.

 

Replace Handset 

Forwarding Codes 

Forward Immediate 

À

 01 

Forward on Busy 

À

 02 

Forward on No Answer 

À

 03 

Forward on Busy & No Answer 

À

 04 

Note: You can continue to make calls  

To cancel, dial 

À

 00 

FOWARDING YOUR PHONE TO VOICEMAIL 

To forward your calls to voice mail 

1.

 

Lift handset  

2.

 

Dial Forwarding Code (see table previous page) 

3.

 

Dial 32999  

4.

 

Replace Handset 
To cancel, dial 

À

 00 

ACCESSING VOICE MAIL ON SITE 

To access your Voicemail; 

1.

 

Lift Handset 

2.

 

Dial 

À

 

À

 

3.

 

 Follow voice prompts 

REDIAL 

If you wish to dial the last number you called again; 

1.

 

Lift Handset 

2.

 

Dial #1 or         button 

FOR YOUR CONVENIENCE

 

CALLBACK  

You call an internal number and get a busy tone. The System 
assistant then gives you the option of "placing a call back" - 
being called back automatically when that extension is available. 

1.

 

Dial 5  when prompted 

2.

 

Replace Handset. 

 

To cancel the call back request, dial the extension number that 
was busy and hang up, or follow the voice message instructions. 

GROUP CALL PICKUP  

When you hear a phone ringing in another office or where no-one 
can answer, you can answer the call on your own phone if the 
phone belongs to the same pickup group as your own: 

1.

 

Lift Handset 

2.

 

Dial 

À

 

6

 

 

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