59
60
1. Charger
2. USB cable
Only use your tablet with the ALCATEL ONE TOUCH, charger and
accessories in your box.
14
Troubleshooting
Before contacting the service centre, you are advised to follow the instructions below:
•
You are advised to fully charge ( ) the battery for optimal operation.
•
Avoid storing large amounts of data in your tablet as this may affect its performance.
•
Use
Factory date reset
and the upgrade tool to perform tablet formatting or
software upgrading. ALL User tablet data: contacts, photos, messages and files,
downloaded applications will be lost permanently. It is strongly advised to fully
backup the tablet data and profile via Android Manager before doing formatting
and upgrading.
My tablet cannot be switched on or is frozen
•
When the tablet cannot be switched on, charge for at least 20 minutes to ensure the
minimum battery power needed, then try to switch on again.
•
When the tablet falls into a loop during power on-off animation and the user
interface cannot be accessed, press and hold the Volume down key to enter Safe
Mode. This eliminates any abnormal OS booting issues caused by 3rd party APKs.
•
If neither method is effective, please power off the tablet using the Power key and
the Volume up key, (holding both together).
My tablet has not responded for several minutes
•
Restart your tablet by pressing and holding the
Power
key.
My tablet turns off by itself
•
Check that your screen is locked when you are not using your tablet, and make sure
the
Power
key is not mis-contacted due to unlocked screen.
•
Check the battery charge level.
My tablet cannot charge properly
•
Make sure that your battery is not completely discharged; if the battery power is
empty for a long time, it may take around 20 minutes to display the battery charger
indicator on the screen.
•
Make sure charging is carried out under normal conditions (0°C to +40°C).
•
When abroad, check that the voltage input is compatible.
My tablet cannot connect to a network or "No service" is displayed
•
Try connecting in another location.
•
Verify the network coverage with your operator.
•
Check with your operator that your SIM card is valid.
•
Try selecting the available network(s) manually
Summary of Contents for Onetouch POP 7 P310A
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