Alcatel ONE TOUCH Hero 8020A Quick Start Manual Download Page 2

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Table of contents

Your mobile ��������������������������������������������������������������������� 3

Text input ���������������������������������������������������������������������� 15

Phone call ���������������������������������������������������������������������� 16

4 People ���������������������������������������������������������������������������� 19
5 Messaging����������������������������������������������������������������������� 20

 Email ������������������������������������������������������������������������������ 21

Getting connected �������������������������������������������������������� 22

Find my location using GPS satellites ������������������������� 24

Data backup ������������������������������������������������������������������ 25

10  Factory data reset  ������������������������������������������������������� 25
11   Applications & Internal storage ���������������������������������� 26
12   Making the most of your phone ���������������������������������� 27
Safety and use ������������������������������������������������������������������������� 29
General information �������������������������������������������������������������� 36
TCT Mobile (US), Inc� Warranty ������������������������������������������ 37
Troubleshooting���������������������������������������������������������������������� 39

www.sar-tick.com

This product meets applicable 
national SAR limits of 1.6 W/kg. The 
specific maximum SAR values can be 
found on page 33 of this user guide.
When carrying the product or using 
it while worn on your body, either 
use an approved accessory such as 
a holster or otherwise maintain a 
distance of 15 mm from the body to 
ensure compliance with RF exposure 
requirements. Note that the product 
may be transmitting even if you are 
not making a phone call.

Your mobile ������������������

1�1 

Keys and connectors

Headset connector 

micro-USB connector

Back key

Front camera

Home key

Menu key

Touch screen

 

The phone contains magnets which may interfere with 
other devices and items (such as credit cards, pacemakers, 
defibrillators, etc.). Please maintain at least 15 cm of 
separation between your phone and the devices/items 
mentioned above.

PROTECT YOUR  HEARING

 To prevent possible hearing damage, do not listen at high 
volume levels for long periods. Exercise caution when 
holding your device near your ear while the loudspeaker 
is in use.

IP4799_8020A_QG_Eng_US_02_140115.indd   2-3

1/15/2014   4:04:23 PM

Summary of Contents for ONE TOUCH Hero 8020A

Page 1: ...your high quality mobile communication experience For more information about how to use the cellphone please go to www alcatelonetouch com to download the complete user manual From the website you can...

Page 2: ...y such as a holster or otherwise maintain a distance of 15 mm from the body to ensure compliance with RF exposure requirements Note that the product may be transmitting even if you are not making a ph...

Page 3: ...down key to capture a screenshot Press to mute the ringtone when there s an incoming call Volume keys In call mode adjust the earpiece or headset volume In Music Video Streaming mode adjust the media...

Page 4: ...espectively Charging the battery by Magic Flip NRG WR8020 and pad 1 Connect Magic Flip NRG to your phone and position the phone on the pad so that the cover touches it directly enabling the phone to c...

Page 5: ...ss the application list Status bar Status Notification indicators Favorite applications tray Touch to enter the application Touch and hold to move or change applications 1 3 1 Using the touchscreen To...

Page 6: ...Headset connected Alarm is set No signal gray GPS is on Signal strength blue Receiving location data from GPS Notification icons New text or multimedia message Missed call Problem with SMS or MMS deli...

Page 7: ...Personalize your Home screen Add You can touch and hold a folder an application or a widget to activate Move mode and drag the item to any Home screen as you prefer Reposition Touch and hold the item...

Page 8: ...ch the Settings icon on the right of Android keyboard and then series of settings are available for your selection Adjust the Onscreen Keyboard orientation Turn the phone sideways or upright to adjust...

Page 9: ...om the keyboard directly or select a contact from People or Call log by sliding or touching tabs then touch Call to place the call The number you entered can be saved to People by touching and touchin...

Page 10: ...cations on the web or on your phone 4 1 Adding a contact From the Home screen select People app then touch the icon in the contact list to create a new contact 4 2 Importing exporting and sharing cont...

Page 11: ...e attached or Subject or email addresses are added 6 Email Besides your Gmail account you can also set up external POP3 or IMAP email accounts in your phone To access this function touch Email from th...

Page 12: ...omputer With the USB cable you can transfer media files and other files between internal storage and a computer Before using MTP or PTP first mark USB debugging Touch Settings About phone then touch B...

Page 13: ...p are restored onto the new phone the first time you sign in with your Google Account To activate this function Touch on Quick setting panel to get to Settings Touch Backup and reset Back up my data t...

Page 14: ...12 Making the most of your phone You can download software upgrades for free from the website www alcatelonetouch com 12 1 ONE TOUCH Center ONE TOUCH Center includes Contacts It allows you to back up...

Page 15: ...e phone when the vehicle is not parked Check the laws and regulations on the use of wireless mobile phones and their accessories in the areas where you drive Always obey them The use of these devices...

Page 16: ...currences please consult your doctor before playing video games on your mobile phone or enabling a flashing lights feature on your mobile phone Parents should monitor their children s use of video gam...

Page 17: ...ged over 1 gram of body tissue Tests for SAR are conducted using standard operating positions with the mobile phone transmitting at its highest certified power level in all tested frequency bands Alth...

Page 18: ...free of any metal and that it positions the mobile phone at least 15 mm away from the body LICENSES microSD Logo is a trademark The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc an...

Page 19: ...s device that should this product or part thereof during normal consumer usage and condition be proven to be defective in material or workmanship that results in product failure within the first twelv...

Page 20: ...ir and return your device to the address provided in the RMA Check the warranty repair status by going online with the RMA number on web portal Troubleshooting Before contacting the service center you...

Page 21: ...ame number does not appear when a call is received Check that you have subscribed to this service with your operator Your caller has concealed his her name or number I cannot find my contacts Make sur...

Page 22: ...u follow the complete charge time minimum 2 5 hours After a partial charge the battery level indicator may not be exact Wait for at least 20 minutes after removing the charger to obtain an exact indic...

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