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78
Accessories
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The latest generation of Alcatel GSM mobile phones offers a built-in
handsfree feature that allows you to use the telephone from a distance,
placed on a table for example. For those who prefer to keep their
conversations confidential, an earpiece is also available known as the
headset.
Standard charger
Battery
USB cable
Stereo headset
Only use your telephone with Alcatel batteries, chargers and
accessories in your box.
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Images for reference only.
Troubleshooting
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Before contacting the service centre, you are advised to follow the
instructions below:
You are advised to fully charge (
•
) the battery for optimal
operation.
Avoid storing large amounts of data in your phone as this may affect
•
its performance.
Use User Data Format and the One Touch Upgrade tool to perform
•
phone formatting or software upgrading, (to perform User Data
format, hold down # while simultaneously pressing the power on/off
key). ALL User phone data: contacts, photos, messages and files,
downloaded applications like Java games will be lost permanently. It is
strongly advised to fully backup the phone data and profile via PC
suite before doing formatting and upgrading.
and carry out the following checks:
My phone cannot switch on
Check the battery contacts, remove and reinstall your battery, then
•
turn your phone on
Check the battery power level, charge for at least 20 minutes
•
If it still does not work, please use User Data Format to reset the
•
phone or One Touch Upgrade to upgrade software
My phone is frozen or has not responded for several minutes
Restart your phone by pressing and holding the
•
key
Remove the battery and re-insert it, then restart the phone
•
If it still does not work, please use User Data Format to reset the
•
phone or One Touch Upgrade to upgrade software
My phone turns off by itself
Check that your keypad is locked when you are not using your phone,
•
and make sure power off key is not mis-contacted due to unlocking
keypad.
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