Alcatel OmniPCX Enterprise Easy Reflexes Page 9 User Manual Download

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PPrree--pprrooggrraam

meedd

kkeeyyss

aanndd

LLEEDDss

Your terminal has several fixed or pre-programmed keys. These keys are used to:

determine the status of a terminal
call an internal or external number directly
access a feature

Some of these keys may be reprogrammed by your installation technician or telephone

system manager to suit installation requirements.

Muullttii--lliinnee

tteerrm

miinnaall

Your multi-line

Eaassyy

terminal has 6 pre-programmed keys with two or more line keys.

ISDN

LINE 1

LINE 2

HOLD

TRANSFER

REDIAL

CONFERENCE

Line keys

Summary of Contents for OmniPCX Enterprise Easy Reflexes

Page 1: ...Alcatel OmniPCX Enterprise...

Page 2: ......

Page 3: ...d to give you a full description of your terminal an alphabetical index of available services and features a step by step guide explaining how to use these services and features separated into three s...

Page 4: ...listed in the T Ta ab bl le e o of f C Co od de es s brochure which should be consulted when the text indicates Enter the code for or See Table of Codes Programming the keys to customize your termina...

Page 5: ...a multi line station two or more line keys or as a single line station integrated line service with no line keys This user guide is designed for multi line station users For information on single line...

Page 6: ...4...

Page 7: ...5 G Ge et tt ti in ng g t to o k kn no ow w y yo ou ur r R RE EF FL LE EX XE ES ST TM M E Ea as sy y T TE ER RM MI IN NA AL L i...

Page 8: ...has been programmed or the date and time if nothing has been programmed During a call the display gives you information about your party or the current conversation I In ns st ta al ll li in ng g t th...

Page 9: ...internal or external number directly access a feature Some of these keys may be reprogrammed by your installation technician or telephone system manager to suit installation requirements M Mu ul lt t...

Page 10: ...ra am mm me ed d k ke ey ys s a ar re e u us se ed d t to o access a line or enter a feature code during a call access the various message services call using your personal directory put a call on ho...

Page 11: ...nu u to start programming mode to display information on your terminal or to terminate programming E EN ND D to terminate a call or programming L Liis st te en n O OK K station speaker to share a conv...

Page 12: ...10...

Page 13: ...ing up calls ringing at another terminal 20 To pick up a call ringing at another terminal in your call pickup group 20 To pick up a call ringing at another terminal not in the pickup group 20 Calling...

Page 14: ...amming the free keys or the directory for your terminal 32 List of the features available 33 Programming your personal code 34 Choosing a display language 34 Switching on the station speaker during a...

Page 15: ...from a different terminal Remote Forward 46 Forwarding your calls from the terminal you are on Follow me 46 Forwarding calls from any terminal with the company 46 Forwarding calls to a recorded messag...

Page 16: ...14 Care of equipment 58 Compliance 58...

Page 17: ...15 C C A A L L L L S S Y Y Y Y O O O O U U U U R R R R C C C C A A A A L L L L L L L L S S S S...

Page 18: ...iir re ec ct t o ou ut ts siid de e lliin ne e features by using the Menu key Guide Mode M Ma ak ki in ng g a an n i in nt te er rn na al l c ca al ll l To make an internal call Lift the handset and d...

Page 19: ...directory or the system directory 3 You will be connected to the second party To end the second call and return to the first call Press the line key for the first call on your multi line terminal If y...

Page 20: ...veral moments until you answer or the call is forwarded in addition during this period the caller can activate Camp on If you want to answer a second call Press the flashing line key on your multi lin...

Page 21: ...utside lines this depends upon your system configuration P Pu ut tt ti in ng g a a c ca al ll l o on n h ho ol ld d If you are in conversation with an internal or external caller you may want to put y...

Page 22: ...a call ringing at another terminal in your call pickup group Press the corresponding programmed key or Enter the code for the G Gr ro ou up p c ca al ll l p pi ic ck ku up p feature To pick up a call...

Page 23: ...nd d o or r e ex xt te er rn na al l a at t t th he e s sa am me e t ti im me e c co on nf fe er re en nc ce e c ca al ll l When you begin a call to a second person the first call is placed on hold If...

Page 24: ...dvisory beep The number of additional participants is indicated on the display of the conference initiator s set During a conference call you may also answer an incoming call or speak to a party that...

Page 25: ...stination station Enter the code for the P Pa ar rk k C Ca al ll l r re et tr ri ie ev ve e feature To recover your parked call at any other station in the system 1 Enter the code for the P Pa ar rk k...

Page 26: ...uide or a busy tone and the station display screen will inform you of this When this occurs you have several options including C Ca am mp p o on n which allows you to wait and have your call ring thro...

Page 27: ...en nc ce e feature 2 Dial the confidential access code 3 If you are the first to join the conference you will hear a waiting tone If not you will join the conference and the display screen will show...

Page 28: ...en nc ce e Depending on the configuration of your system this feature allows up to 29 participants to join a conference in one of the following ways Automatic entry Broadcast of a spoken or pre recor...

Page 29: ...to o a an n i in nt te er rn na al l c co on nv ve er rs sa at ti io on n If you call an internal number and find it busy you may be able to barge in to the conversation You can only do this if you h...

Page 30: ...authority to do so enable his or her phone remotely and announce yourself through the station speaker To call through a party s station speaker 1 Dial the code for the C Ca al ll l a an nn no ou un nc...

Page 31: ...ca al ll l o on n C Co om mm mo on n H Ho ol ld d If you are a member of a group and you are in conversation with a caller internal or external party you can put the call on common hold allowing you o...

Page 32: ...m Enter the P Pa ag gi in ng g r re eq qu ue es st t feature code see Table of Codes You can also inform this person of your call directly on their beeper by entering the D Di ir re ec ct t p pa ag gi...

Page 33: ...31 E E A A S S E E O O F F U U S S E E E E E E A A A A S S S S E E E E O O O O F F F F U U U U S S S S E E E E...

Page 34: ...features to enter Programming Mode to program the free keys or the directory If you want access to the third feature then press To display the terminal name then for the number P Pr ro og gr ra am mm...

Page 35: ...9 the code for the D Diir re ec ct t O Ou ut ts siid de e L Liin ne e feature then Select a key on the keypad 1 9 0 or to assign and L Li is st t o of f t th he e f fe ea at tu ur re es s a av va ai i...

Page 36: ...gu ua ag ge e To select a display language 1 Dial the Language feature code Press to scroll through the languages available on your system For example American English French Spanish German etc 2 Pre...

Page 37: ...um me e d du ur ri in ng g a a c ca al ll l or to adjust the volume 7 volume levels The handset volume level is indicated on the screen for a few seconds C Ca al ll li in ng g t th he e l la as st t...

Page 38: ...pl la ay y a ad dj ju us st tm me en nt t feature 2 To select the level or The visibility will change with each keystroke 3 to confirm C Ch ha an ng gi in ng g t th he e A As ss so oc ci ia at te e n...

Page 39: ...play the name for your terminal 2 to display your terminal number 3 S Se et tt ti in ng g a an n a ap pp po oi in nt tm me en nt t r re em mi in nd de er r A Ap pp po oi in nt tm me en nt t r re em mi...

Page 40: ...ap pp po oi in nt tm me en nt t r re em mi in nd de er r f fr ro om m t tw wo o 2 2 t to o f fo ou ur r 4 4 a ap pp po oi in nt tm me en nt ts s To program multiple appointment reminder calls up to fo...

Page 41: ...e D Do o n no ot t d diis st tu ur rb b To cancel this feature enter the code for D Do o n no ot t d di is st tu ur rb b again F Fo or rw wa ar rd di in ng g c ca al ll ls s w wh he en n y yo ou u a a...

Page 42: ...ty y To hide your identity on your next call 1 Lift the handset 2 Press the programmed key 3 Hang up To cancel this confidentiality follow the same procedure Note Availability of this feature depends...

Page 43: ...l Enter the code for the C Ch ha ar rg ge eb ba ac ck k a ac cc co ou un nt t r re ea ad di in ng g feature The display will indicate time and cost information regarding your last outside call and the...

Page 44: ...the call the other stops ringing When all the lines of the main terminal are busy the secondary terminal does not ring The secondary terminal can always be called at its own number bypassing the twin...

Page 45: ...43 A A B B S S E E N N C C E E I I I I N N N N Y Y Y Y O O O O U U U U R R R R A A A A B B B B S S S S E E E E N N N N C C C C E E E E...

Page 46: ...what number Note While in call forwarding condition you can continue to make outgoing calls but only the forwarded number can contact you O Ov ve er rf fl lo ow wi in ng g c ca al ll ls s t to o a an...

Page 47: ...play will show that forwarding on no answer is in effect Calls are forwarded after a period of time when your terminal does not answer Note If your system permits you may be able to forward calls to a...

Page 48: ...e terminal receiving the transfer 1 Enter the F Fo or rw wa ar rd di in ng g R Re em mo ot te e feature code see T Ta ab bl le e o of f C Co od de es s 2 Per the voice guide enter your own terminal nu...

Page 49: ...rogram new forwarding previous forwards are canceled To cancel forwarding from your own terminal 1 Dial the code for the F Fo or rw wa ar rd di in ng g R Re em mo ot te e c ca an nc ce el l feature Yo...

Page 50: ...ondary numbers Calls to your main number and to your secondary numbers can be forwarded to different terminals To arrange Selective forwarding 1 to select your principal line or to select your seconda...

Page 51: ...swer callback requests 1 to display the total quantity of messages left for you 2 to see the number of callback requests Display XX Msg Callbk 3 to display the first person to be called back 4 again t...

Page 52: ...lay the first caller s number 4 to call this party back or to go on to the next message Note If your callback is not answered the message is stored The message is deleted if you don t call the number...

Page 53: ...ur r p pe er rs so on na al l p pa ag ge er r This enables people to page you if you are within range of your internal paging system To forward your calls to your pager 1 Enter the desired transfer f...

Page 54: ...ng g b ba ac ck k t th he e l la as st t i in nt te er rn na al l c ca al ll le er r w wh ho os se e c ca al ll l w we en nt t u un na an ns sw we er re ed d You can call back the last internal caller...

Page 55: ...Feature which allows you to speak with two parties at the same time D DT TM MF F D DI IA AL LI IN NG G Acronym for Dual Tone Multi Frequency dialing DTMF Tone dialing transmits audible codes over the...

Page 56: ...GE ER R A AS SS SI IS ST TA AN NT T The range of enhanced services such as screening forwarding etc available between a station used by a manager and assistant etc M MU UL LT TI I L LI IN NE E T TE E...

Page 57: ...DU UL LE ED D C CO ON NF FE ER RE EN NC CE E Telephone conference consisting of as many as 29 internal and external parties held at a pre arranged time with controlled access via a multi digit code S...

Page 58: ...Hold 19 hunt group temporarily leaving 29 A A account codes 41 answering a call 18 answering a night service bell 24 answering other calls during a conversation 18 appointment reminder 37 associate nu...

Page 59: ...ifying the terminal 37 identity hiding 40 identity hiding a caller s 40 internal call 16 internal calls list reviewing 50 L L language display 34 locking 51 losing a call on hold 19 M M messages check...

Page 60: ...ration is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesir...

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