23
General information �������������������
•
Website:
https://us.alcatelmobile.com
•
Facebook:
https://www.facebook.com/alcatelmobileus
•
Twitter:
https://twitter.com/alcatelmobileus
•
Hotline Number
: In the United States, call 855-368-0829 for technical
support.
On our Internet site, you will find our FAQ (Frequently Asked Questions)
section. You can also contact us by e-mail to ask any questions you may have.
An electronic version of this user guide is available in English and other languages
according to availability on our website: https://us.alcatelmobile.com
Your telephone is a transceiver that operates on GSM in quad-band with
850/900/1800/1900 MHz, CDMA BC0/1/10, UMTS in tri-band with B2/4/5,
LTE FDD in six-band with B2/4/5/12/66/71, Roaming band: LTE 25/26/41, HUPE
for B41.
Protection against theft
(1)
Your mobile phone is identified by an IMEI (mobile phone serial number) shown
on the packaging label and in the product’s memory. We recommend that you
note the number the first time you use your mobile phone by entering *#06#
and keep it in a safe place. It may be requested by the police or your operator if
your mobile phone is stolen.
Disclaimer
There may be certain differences between the user manual description and the
mobile phone’s operation, depending on the software release of your mobile
phone or specific operator services.
TCL Communication Technology Holdings Limited shall not be held legally
responsible for such differences, if any, nor for their potential consequences,
which responsibility shall be borne by the operator exclusively.
Metro
®
by T-Mobile Information
Service
You will need the following information when activating service:
•
Your name, address and an eight-digit number that you will use to access your
account (your personal identification number “PIN”).
(1)
Contact your network operator to check service availability.