5.
Sellable Items and Pricing
(See latest price book for pricing information)
Sellable Item Name
Description
APN Number
V8.1 - Interaction
Workspace
Genesys 8 desktop application for
handling customer interactions. Intended
for green field customers
3GP08730ACAA
V8.1 - Interaction
Workspace
– Lab
For lab deployment only
3GP08731ADAA
V8.1 - Interaction
Workspace GAD
Upgrade
This upgrade sellable item is intended for
customers that have previously
purchased Genesys Agent Desktop
(GAD).
3GP08733ACAA
V8.1 - Interaction
Workspace AIC Upgrade
This upgrade sellable is intended for
customers that have previously
purchased the Advance Integration
Connector (AIC) for use with custom
desktop built using SDK.
3GP08732ACAA
6. Documentation
Documentation will be delivered as part of the Documentation CD. The documentation is
also available on the Genesys Tech Support web sites at: http://support.genesyslab.com.
7. Sales Tools & Upcoming Events
The following collaterals are available on Xchange
Datasheet
Sales presentation
Features and benefits
FAQ
Sales guide
Sales and partner webinar
Upcoming Events
Product Management TOI webinar
8. If you need further help:
Rick Phung
Product Manager
Susan Stearman
Product Marketing Manager
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