Alcatel F890 Voice, User Manual

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No dial tone
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Is the telephone cord plugged into the phone socket?
• Check that the mains power is switched on.
• Only use the telephone cord supplied with the phone.
• The telephone line cord might be malfunctioning. Install a new telephone line cord.
• Move the handset closer to the telephone base. It might be out of range.
• Disconnect the telephone and connect a different telephone. If there is no dial tone on this telephone, the
problem is in your wiring or local service. Contact your local telephone company.
Cannot dial out or receive calls
or “Line cord error” is displayed on the screen
• Check that the mains power is correctly connected.
• The battery may need recharging.
• Has there been a power cut? If so, place the handset back on the base for 10 seconds and try again. If it
still does not work disconnect the battery and mains power for 10 minutes, then reconnect and try again.
• If you are connected to a PABX, check whether you need to dial an access code or set prefix in PBX Code
menu.
• Only use the telephone cord supplied with the phone.
• The telephone line cord might be malfunctioning. Install a new telephone line cord.
• Check your Call Blocking settings.
Handset does not ring
• The ringer volume may be switched off.
• Check that the mains power is correctly connected.
• Make sure the handset is registered to the base.
No display
• The battery may be flat, dead or incorrectly inserted.
• Recharge or replace the battery
Handset displays “Searching”
• Is the handset registered correctly to the base?
• Check that the mains power is correctly connected.
• Check that the handset is within range of the base.
• Is the battery low? Place the handset on the base/charger to recharge.
You hear the busy tone when you press <phone on>key
• Make sure the handset is in range of the base.
• Another handset registered to your telephone
base may be on the line.
Answering machine does not record any messages
• Make sure the answering machine is switched on.
• The memory may be full, please delete some old messages to free up space.
• Check your Call Blocking settings.
Cannot access your messages from another phone
• Have you changed the remote access security PIN code?
• Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones.
• The answering machine might not detect the remote access code when your outgoing message is playing.
Wait until the outgoing message is over before entering the code.
• There might be interference on the telephone line you are using. Press the dial pad keys firmly when dialing.
Buzzing noise on my phone or on other electrical equipment nearby
• Sometimes your phone can interfere with other electrical equipment if it is placed too close. It is
recommended that you place your phone at least one meter away from electrical appliances or metal
obstructions to avoid any risk of interference.
• If you have an ADSL internet service ensure correct filters are installed to prevent interference.