37
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The server centre may be swamped. Try again later.
SIM card PIN locked
•
Contact your network operator to obtain the PUK (Personal
Unblocking Key) code.
I can't connect my phone to my computer
•
Check that your USB driver is installed properly.
•
Check that you have marked the USB debugging checkbox.
•
Make sure that you’re using the right cable from the box.
I can't download new files
•
Make sure that there is sufficient phone storage space for your
download.
•
Select the microSD card as the location to store downloaded files.
•
Check your subscription status with your operator.
The phone can't be detected by others via Bluetooth
•
Make sure that Bluetooth is turned on and your phone is visible to
other users.
•
Make sure that the two phones are within Bluetooth’s detection range.
The battery drains too fast
•
Make sure that you follow the complete charge time with default
charger (minimum 140 minutes).
•
After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain an
exact indication.
•
Adjust the brightness of screen as appropriate.
•
Extend the email auto-check interval for as long as possible.
•
Update news and weather information on manual demand, or increase
their auto-check interval.
•
Exit background-running applications if they are not being used for
extended periods of time.
•
Deactivate Bluetooth, Wi-Fi, or GPS when not in use.