Alcatel 5049Z Quick Start Manual Download Page 22

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Auto Pay� Your credit or debit card is automatically debited five 
days before payment is due. 

• 

Express Pay� Pay by credit or debit card online at metropcs.com. 

• 

Drop Box�

(1)

 Drop a check made payable to MetroPCS or money 

order in a MetroPCS store drop box. 

• 

By Mail� Include your account number and phone number on your 
check or money order and mail to: MetroPCS, P.O. Box 5119, Carol 
Stream, IL 60197-5119. 

• 

By  Phone  via  Automated  System�  Pay  by  credit  or  debit 
card  from  your  MetroPCS  phone  by  dialing  1.888.8metro8. 
(Convenience fee applies.)

• 

Store  Payment  Machine�

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 Accepts  cash,  debit  or  credit  card 

(with PIN).  (Convenience fee applies.)

• 

Over  the  Counter�

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  Pay  at  an Authorized  Payment  Location 

with cash, check, credit or debit card. (Fees vary based on location.)

• 

eWallet�  Sign  up  for  MyAccount  through  metropcs.com  and 
create your own secure eWallet where you can safely store cards 
for quick payment and set up auto pay. 

• 

Text  to  Pay�  The  secure  and  easy  way  to  pay  your  monthly 
MetroPCS  service.  Register  your  credit  or  debit  card  with  the 
MetroPCS  eWallet  service  and  simply  respond  to  a  text  from 
PAYNOW (729699) to pay.

MyMetro® 

• 

Manage your MetroPCS account right on your phone. 

By dialing any of the customer service numbers you can change your 
rate  plan,  change  your  features  and  pay  for  service.  Just  follow  the 
instructions on your phone.
For Assistance: 
Please  visit  your  local  MetroPCS  store  or  refer  to  the  following 
options if you need additional assistance. 

• 

Sign up for MyAccount to view account details, check your balance, 
make a payment, manage eWallet and more. 

• 

MetroPCS automated customer service 

   from any phone......................................1.888.8metro8
   and follow the prompts (1.888.863.8768) 

• 

Online information...................................metropcs.com 

Please follow us at: 

 @MetroPCS           

 facebook.com/MetroPCS 

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  Not available at all locations.

Copyright:  MetroPCS  related  trademarks  and  other  intellectual 
property are the exclusive properties of T-Mobile USA, Inc.  All other 
trademarks  and  other  intellectual  property  are  the  properties  of 
their respective owners. Copyright ©2017 T-Mobile USA, Inc. 
Your  device  may  not  work  if  you  alter  its  original  software. This 
device  will  only  operate  with  firmware  versions  that  have  been 
approved  for  use  by  MetroPCS  and  the  device  manufacturer.  If 
unauthorized firmware is placed on the device it will not function. 
Hearing aid compatibility: This phone has been tested and rated 
for use with hearing aids for some of the wireless technologies that it 
uses. However, there may be some newer wireless technologies used 
in this phone that have not been tested yet for use with hearing aids. 
It is important to try the different features of this phone thoroughly 
and in different locations, using your hearing aid or cochlear implant, 
to determine if you hear any interfering noise. Consult your service 
provider  or  the  manufacturer  of  this  phone  for  information  on 
hearing  aid  compatibility.  If  you  have  questions  about  return  or 
exchange policies, consult your service provider or phone retailer.
Your phone’s GPS system is enabled by default in order to permit use 
of planned future services; see your phone’s manual for instructions 
should you wish to disable your GPS for non-911 purposes.
MetroPCS Terms and Conditions of Service
For the most recent and up-to-date version of the MetroPCS Terms 
and  Conditions  of  Service  to  which  you  agree  and  will  be  bound 
when  you  activate,  use,  change  or  pay  for  your  MetroPCS  service, 
please visit metropcs.com/terms.
Welcome  to  MetroPCS.  We  are  pleased  that  you  have  selected 
us  as  your  wireless  carrier.  Our Terms  and  Conditions  of  Service 
are  available  at  https://www.metropcs.com/terms-conditions/terms-
conditions-service.html.    These  Terms  and  Conditions  of  Service 
apply to all devices and wireless services provided by us to you and 
consist of several parts, which may be amended from time to time.
In the event that the terms and conditions relating to a feature you 
may have selected or may be included in your Rate Plan conflict with 
the MetroPCS Terms and Conditions of Service, the MetroPCS Terms 
and Conditions of Service shall control.

Summary of Contents for 5049Z

Page 1: ...uld like to thank you for your purchase We hope you will enjoy your high quality mobile communication experience For more information about your phone or to download the complete user manual version p...

Page 2: ...f this user guide When carrying the product or using it while worn on your body either use an approved accessory such as a holster or otherwise maintain a distance of 10 mm from the body to ensure com...

Page 3: ...hold Show the pop up menu to select from Restart Power Off Airplane mode Press and hold the Power key and Volume down key to capture a screenshot Press and hold the Power key for 8 seconds to power of...

Page 4: ...rd pattern if necessary once unlocked Home screen is displayed If you don t know your PIN code or if you have forgotten it contact your service provider Do not store PIN code within your phone instead...

Page 5: ...me screen horizontally left and right to get a complete view 1 3 1 Using the touchscreen Touch To access an application touch it with your finger Touch and Hold Touch and hold the item to enter the av...

Page 6: ...s on New text or multimedia message Connected to VPN Problem with SMS or MMS delivery Radio is on New Google Hangouts message Uploading data New voicemail Download finished Upcoming event Select input...

Page 7: ...ou have forgotten your lock screen Pattern Password or PIN you will need to do a factory reset by holding down the power and up volume button at the same time and follow the prompts This process takes...

Page 8: ...of items shortcuts or applications on the Home screen you can add them to a folder by stacking one item on top of another To rename a folder open it and touch the folder s title bar to input the new...

Page 9: ...k without any action 3 Phone call 3 1 Placing a call You can easily place a call using Call app Call app is on Home screen by default touch to make a call Display the suggested number s Touch and hold...

Page 10: ...o open the options menu touch Import Export then Select Copy contacts from Phone SIM card or Phone storage touch NEXT Select Copy contacts to then touch NEXT Select contacts then touch You can share a...

Page 11: ...o set up an email account Enter the email address and password of the account you want to set up Touch Next If the account you entered is not provided by your service provider in the phone you will be...

Page 12: ...o a web page Touch the URL box at the top of Chrome browser and enter preferred web address 7 3 Connecting to a computer With the USB cable you can transfer media files and other files between your ph...

Page 13: ...ag it with your finger To zoom in and out of a map pinch or spread your fingers or you can also zoom in by double tapping a location on screen 8 2 Search for a location While viewing a map touch Googl...

Page 14: ...download and install applications and games to your Android Powered Phone To open Google Play Store Touch the Application tab from the Home screen then touch Play Store The first time you access Googl...

Page 15: ...stalling Touch the application you want to buy Touch the price on the upper right of the screen to preview the functions and data the application can access on your phone if you install it Touch Conti...

Page 16: ...h your Google Account To activate this function Touch Settings Backup and reset Touch Back up my data and then touch the switch When this function is activated a wide variety of settings and data is b...

Page 17: ...vices are shielded from mobile phone RF energy CONDITIONS OF USE You are advised to switch off the mobile phone from time to time to optimize its performance Remember to abide by local authority rules...

Page 18: ...l discomfort in your hands arms shoulders neck or other parts of your body Follow these instructions to avoid problems such as tendinitis carpal tunnel syndrome or other musculoskeletal disorders Take...

Page 19: ...exposure standard for mobile phones employs a unit of measurement known as the Specific Absorption Rate or SAR The SAR limit set by public authorities such as the Federal Communication Commission of...

Page 20: ...is equipped with a built in antenna For optimal operation you should avoid touching it or degrading it As mobile devices offer a range of functions they can be used in positions other than against yo...

Page 21: ...e phone or specific operator services 1 Contact your network operator to check service availability TCL Communication shall not be held legally responsible for such differences if any nor for their po...

Page 22: ...her intellectual property are the properties of their respective owners Copyright 2017 T Mobile USA Inc Your device may not work if you alter its original software This device will only operate with f...

Page 23: ...buse of the Service or violations of applicable laws Customer Service If you have any questions regarding your Service or information in this Agreement you may call our activation center at 1 888 8met...

Page 24: ...SIM card is valid Try selecting the available network s manually Try connecting at a later time if the network is overloaded My phone cannot connect to the Internet Check that the IMEI number press 06...

Page 25: ...swamped try again later SIM card PIN locked Contact your service provider to obtain the PUK code Personal Unblocking Key I am unable to connect my phone to my computer Check that your USB driver is in...

Page 26: ...ation Ltd Copyright 2017 TCL Communication Ltd All rights reserved TCL Communication Ltd reserves the right to alter material or technical specification without prior notice All Signature ringtones em...

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