78
•
If it still does not work, please use User Data
Format to reset the phone.
My phone can't charge properly
•
Make sure you are using an alcatel battery
and the charger from the box
•
Make sure your battery is inserted properly
and clean the battery contact if it’s dirty.
It must be inserted before plugging in the
charger
•
Make sure that your battery is not
completely discharged; if the battery power
is empty for a long time, it may take around
20 minutes to display the battery charger
indicator on the screen.
•
Make sure charging is carried out under
normal conditions (0°C to +40°C)
•
When abroad, check that the voltage input
is compatible
My phone can't connect to a network or “No
service” is displayed
•
Try connecting in another location
•
Verify the network coverage with your
operator
•
Check with your operator that your SIM
card is valid
•
Try selecting the available network(s)
manually
•
Try connecting at a later time if the network
is overloaded
