77
•
Use User Data Format to perform phone
formatting or software upgrading, (to reset
User Data format, enter in *#336699*#
followed by 0000). ALL User phone data:
contacts, photos, messages and files will be
lost permanently.
and carry out the following checks:
My phone is frozen or can't switch on
•
Check the battery contacts, remove and
reinstall your battery, then turn your phone on
•
Check the battery power level, charge for at
least 20 minutes
•
If it still does not work, please use User Data
Format to reset the phone.
My phone has not responded for several
minutes
•
Restart your phone by pressing and holding
the
key
•
Remove the battery and re-insert it, then
restart the phone
•
If it still does not work, please use User Data
Format to reset the phone.
My phone turns off by itself
•
Check whether your phone is locked
when not in use, and make sure you don't
accidentally turn off your phone when locking
it by pressing the power key
•
Check the battery charge level
