8008 DeskPhone
8AL90349ENAAed01
42 /50
8.23 Contacting your administrator (Technical support)
If necessary you may need to contact your administrator.
Before contacting your administrator, make sure you have information such as your phone's codes and
software version to hand.
8.23.1 Date code (left) / Technical code (right)
The codes are located under the backshell of the phone. This label is an example and does not
represent the one placed on your phone.
Date code (left)
Technical code (right)
8.23.2 Software version
The software version can be viewed on the phone by following this path:
•
Reach the 'Menu' page.
•
Settings
Options
Version
8.24 Phone auto test
The auto test of the phone is a quick hardware test of the sound, the display and the LEDs. It lets the
user do the first tests directly from the desktop.
•
The phone is switched on and connected.
•
Reach the 'Menu' page.
•
Settings
Options
Phone test
•
Auto test has started.
•
To stop the auto test.
