Alcatel-Lucent OmniAccess 5320 BG, User Manual

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DSL Line Problem?
Examine the
DSL
LED.
DSL LED status Action to be taken
On steady If your telephone calls are failing, go on to investigate a
Voice Problem .
If you are experiencing Internet access problems, go on to
investigate a
LAN Problem .
Flashing
independently There has been an interruption in the power supply or a
break in the DSL service. After a short while, the LED should
change from fast flashing to steady.
If the LED continues to flash, check the rate at which it is
flashing (fast or slow) and contact your service provider.
Off Please contact your service provider.
Voice Problem?
Examine the
Voice
LED.
Voice
LED status
Action to be taken
On Check the cable connections between the OmniAccess 5320
BG and your telecommunications equipment. If all cables are
secure, proceed as follows.
Where telephones are plugged directly into the OmniAccess
5320 BG
If you do not hear the dial tone when you go off-hook, please
contact your service provider.
Where call connection is via a PBX
If the PBX connection with the OmniAccess 5320 BG is PRI
(Primary Rate Interface) or BRI (Basic Rate ISDN), please
contact your PBX service engineer.
If the PBX connection with the OmniAccess 5320 BG is
analogue (POTS):
1 Unplug the PBX from the OmniAccess 5320 BG.
2 Plug a telephone directly into a
Voice
port.
3 Go off-hook.
4 If you hear the dial tone, contact your PBX service
engineer.
5 If you do not hear the dial tone, contact your service
provider.
Off Please contact your service provider.
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OmniAccess 5320 BG Series User's Guide