Troubleshooting
Loss of Service
Important!
Alternative arrangements should be made to enable you to contact the
emergency services during a power failure or failure of the DSL service.
You may experience loss of service for a number of reasons: loss of power, a DSL
line problem or a connectivity problem on your premises.
You should investigate each of these causes in the order in which they are listed in
the following sections.
Power Problem?
Examine the
Power
LED.
Power LED status
Action to be taken
On steady
Go on to investigate a possible
DSL Line Problem
.
Flashing
Please make a note of which other LED is flashing and then
contact your service provider.
Off
1
Check that the power lead from the adaptor is securely
located at the unit, and that the adaptor is plugged into
the mains socket.
2
Check that power is available at the socket.
3
If the mains plug is fused, check the fuse.
4
Power cycle the unit.
If the
Power
LED is still off, please contact your service
provider.
10
OmniAccess 5305 BG Series User's Guide
Summary of Contents for OmniAccess 5305 BG
Page 1: ...OmniAccess 5305 BG Business Gateway User s Guide...
Page 15: ......
