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During a conversation - OmniPCX Enterprise
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4.1.8.2 To transfer your call to another number
During a conversation.
Call the destination of the transfer by dialing the number or using the dial by name
feature or selecting a contact in your local directory or call log (see chapter:
Making a second call during a conversation).
The first call is put on hold:
.
Menu
→
Transfer
The two calls are connected.
You can also transfer your call immediately, without having to wait for your contact to answer.
Transfer between two outside calls is not generally possible (depends on country concerned and system
configuration).
4.1.9 Three-way conference with internal and/or external contacts (conference)
You are talking with a first contact (A) and a second contact is on hold (B).
Select the current conversation:
.
Menu
→
Conference
You are in conference mode.
Cancel conference and return to first contact:
Menu
→
End
conference
You are talking with your first contact (A) and the call with the second contact (B)
is ended.
After the conference, to leave your two contacts talking together:
Use one of the following:
Hang up. The two calls are connected.
Menu
→
Transfer
The two calls are connected.
4.1.10 Placing a call on hold (hold)*
Exclusive hold
During a conversation, you wish to place the call on hold and recover it later, on the same telephone.
During a conversation.
Use one of the following:
Press the 'take the call' key. The call is placed on hold:
.
Menu
→
Enquiry
call
The call is placed on hold:
.
To return to your first contact and end the conversation in progress
Use one of the following:
Menu
→
Enquiry
off
Recover the call on hold.
or OK
Hang up. Your telephone rings. Recover the call on hold.