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The sound quality of the calls is poor
•
You can adjust the volume during a call by pressing the
Volume
Up/Down
key.
•
Check the network strength
.
•
Make sure that the receiver, connector, or speaker on your phone
is clean.
I am unable to use the features described in the manual
•
Check with your service provider to make sure that your
subscription includes this service.
•
Make sure this feature does not require an Alcatel accessory.
When I select a number from my contacts, the number
cannot be dialed
•
Make sure that you have correctly recorded the number in your file.
•
Make sure that you have selected the country prefix when calling
a foreign country.
I am unable to add a contact in my contacts
•
Make sure that your SIM card contacts are not full; delete some files
or save the files in the phone contacts.
My callers are unable to leave messages on my voicemail
•
Contact your service provider to check service availability.
I cannot access my voicemail
•
Make sure your service provider's voicemail number is correctly
entered in "Voicemail number".
•
Try later if the network is busy.
I am unable to send and receive MMS
•
Check your phone memory availability as it might be full.
•
Contact your service provider to check service availability and check
MMS parameters.
•
Verify the server center number or your MMS profile with your
service provider.
•
The server center may be swamped, try again later.
SIM card PIN locked
•
Contact your service provider to obtain the PUK code (Personal
Unblocking Key).
I am unable to download new files
•
Make sure there is sufficient phone memory for your download.
•
Check your subscription status with your service provider.
The phone cannot be detected by others via Bluetooth
•
Make sure that Bluetooth is turned on and your phone is visible
to other users.
