— 52 —
TROUBLESHOOTING
Problem
A white image appears at
night.
Memory card error.
Wrong data and time are
shown.
Possible Solution
The camera’s LED shines light that reflects off of surfaces
such as glass and will cause white light.
Make sure the MicroSD card is correctly inserted in the
camera and formatted.
Make sure you are using Class 10 rated memory card.
Wrong date and/or time will result in unexpected record
schedule.
Clock will set itself when connected to the internet. Make
sure the system is connected properly to the internet.
You may use your mobile device to access the system to
see if remote view is functioning properly.
Press the Reset button (in the Battery compartment) for five seconds and the system will
start the reset process. The system will restore to factory default settings and you may
start the Wi-Fi setup.
Factory Default/Reset
Please go to
www.ALCWireless.com/support
for the latest firmware and installation
procedures.
Upgrading the Firmware
