Auto-Learn mode
Power up the sensor or device and trigger it according to the instructions in the
device manual. Enrolled devices are displayed on the Mobile Tech page in the
Added Devices section.
Once all devices are added, choose
Exit
.
Edit the device name, group, and partition as needed.
Click
Save
to finish.
Add Sensor and Peripheral Devices (Remote Add)
Enter the device ID, zone definition, partition, name, and ESN into the
appropriate fields.
Click
Add Sensor
to finish.
The device may need to be tampered when in range of the panel in order to
start functioning.
Confirm devices are enrolled
Navigate to
Equipment
and check the status of each device to confirm correct
operation.
Install devices in their final location around the home.
Complete a walk test
Navigate to
Equipment > Perform Walk Test > Begin Walk Test
. As devices are
triggered, the onboard siren sounds and a response is displayed on the page.
Perform a system check
Navigate to
Remote Toolkit > Run System Check
to confirm the system is
functioning properly. If an issue or trouble condition is present, select
Review &
Troubleshoot
for details.
The iotega Security System is now set up. You can add additional security
or Z-Wave devices via the installer portal and control the system from the end-
user mobile app and web portal.
For information on using the iotega and adding Z-Wave devices or
cameras, please refer to the online user manual.
For technical support
Access the “Support” tab on the Alarm.com Partner Portal to log a ticket or find
the phone number for your region.
For hardware technical support:
1(800) 378 3630 (U.S. & Canada); (905) 760 3000 (international)
Table 1-1 Trouble Indications
1st Layer
2nd Layer
3rd Layer
00
Alarm.com Custom 01
Zwave Trouble
02
Image Sensor Radio
03 to 09 Trouble 3 to 9
01
System Trouble
01
AC
02
Battery Trouble
03
Tamper
04
Hardware Fault
06
RF Jam
02
Zone
01
AC Trouble
1-128
02
Battery Trouble
1-128
03
Tamper
1-128
04
Fault (Supervision)
1-128
05
Not Networked
1-128
06
Fire/CO Trouble
1-128
03
Siren
01
Future Use
1-16
02
Battery Trouble
1-16
03
Tamper
1-16
04
Fault (Supervision)
1-16
05
Not Networked
1-16
04
Keypad
01
AC
1-9
02
Battery Trouble
1-9
03
Tamper
1-9
04
Fault (Supervision)
1-9
05
Not Networked
1-9
05
Repeater
01
AC
1-8
02
Battery Trouble
1-8
03
Tamper
1-8
04
Fault (Supervision)
1-8
05
Not Networked
1-8
06
RF Jam
1-8
06
Wireless Key
01
Future Use
1-32
02
Battery Trouble
1-32
03
Future Use
1-32
04
Future Use
1-32
05
Not Networked
1-32
07
Communication
01
Receiver Unavailable
02
FTC Trouble
receiver 1-4
03
Receiver Supervision Trouble
04
Cellular Trouble
05
IP Network Trouble
