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 Troubleshooting

 

  

 

 

 The Smart Water Valve is not communicating 

with the Z-Wave controller

1.   Remove power from the Smart Water Valve. 

Wait at least 2 minutes before reapplying power 

and reattempting communication with the 

Z-Wave controller.

2.   If Step 1 does not resolve the issue, try removing 

the device from the network (see “Removing the 

Smart Water Valve from the Z-Wave network”) 

and re-adding it to the network.

3.   If Step 2 does not resolve the issue, we 

recommend installing a Z-Wave repeater nearby 

and performing a Z-Wave network rediscovery. 

  

Any wall powered Z-Wave device will act as a 
repeater and improve the range between the 
Z-Wave controller and the Z-Wave device you 
are installing.

 

 

 Removing the Smart Water Valve from the  

Z-Wave network

 

 For best results, we recommend bringing the 
Z-Wave controller into the area where the Smart 
Water Valve is installed.

1.   Put the Z-Wave controller into remove mode. 

Refer to the controller documentation for 

more information.

2.   Press  the  networking 

 button on the side  

of the Smart Water Valve control unit to begin 

the remove process. The network light on the 

control unit will begin flashing.

3.   The network light will turn off if the remove 

process is successful. If the network light is still 

illuminated after the removal process, repeat 

Steps 1 and 2.

 

  

 

 Resetting the Smart Water Valve to factory 

default settings

 

  Caution: Resetting the Smart Water Valve to its 
factory default settings will remove the device 
from the network and restore all user settings to 

their default values.

  

  

Local Reset: Press and hold the networking 

button for 15 seconds. All three LEDs will blink 

for five seconds and the device will restart. 

 

Manual valve actuation

  

 In the event of a power loss or system failure, the 

Smart Water Valve can be manually actuated 

using the following procedure:

❶  

Remove the actuator from the valve by pulling 

the actuator away from the valve.

   Use pliers, an adjustable crescent wrench, or a 

flat head screwdriver to move the valve stem to 

the correct position, as shown below.

 

 Notices

 

 

  FCC

 

 This device complies with part 15 of the FCC Rules. 
Operation is subject to the following two conditions:

1. 

This device may not cause harmful interference.

2. 

 This device must accept any interference received, including  
interference that may cause undesired operation.

 

 NOTE: Changes and Modifications not expressly approved by  
Building 36 can void your authority to operate this equipment  
under Federal Communications Commissions rules.

 

 This equipment has been tested and found to comply with the 
limits for a Class B digital device, pursuant to part 15 of the 
FCC Rules. These limits are designed to provide reasonable 
protection against harmful interference in a residential 
installation. This equipment generates, uses and can radiate 
radio frequency energy and, if not installed and used in 
accordance with the instructions, may cause harmful 
interference to radio communications. However, there is no 
guarantee that interference will not occur in a particular 
installation. If this equipment does cause harmful interference 
to radio or television reception, which can be determined by 
turning the equipment off and on, the user is encouraged to 
try to correct the interference by one or more of the 
following measures:

• 

Reorient or relocate the receiving antenna.

• 

 Increase the separation between the equipment and receiver.

• 

 Connect the equipment into an outlet on a circuit different 
from that to which the receiver is connected.

• 

 Consult the dealer or an experienced radio/TV 
technician for help.

IC Notice
Under Industry Canada Regulations, this radio transmitter may 
only operate using an antenna of a type and maximum (or lesser) 
gain approved for the transmitter by Industry Canada. To reduce 
potential radio interference to other users, the antenna type and 
its gain should be so chosen that the equivalent isotropically 
radiated power (e.i.r.p.) is not more than that necessary for 
successful communication. 

Conformément à la réglementation d’Industrie Canada, le présent 
émetteur radio peut fonctionner avec une antenne d’un type et 
d’un gain maximal (ou inférieur) approuvé pour l’émetteur par 
Industrie Canada. Dans le but de réduire les risques de brouillage 
radioélectrique à l’intention des autres utilisateurs, il faut choisir le 
type d’antenne et son gain de sorte que la puissance isotrope 
rayonnée équivalente (p.i.r.e.) ne dépasse pas l’intensité nécessaire 
à l’établissement d’une communication satisfaisante. 
 
CE Notice
Hereby, Alarm.com declares that the radio equipment type 
ADC-SWV100-EU is in compliance with Directive 2014/53/EU. 

The full text of the EU declaration of conformity is available at the 
following internet address: https://www.alarm.com/about/
international/eu-red

Frequency: 868.42MHz | Output Power: 2 mW

Questions?

Visit: www.alarm.com/supportcenter 

or contact your service provider

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