Alacritech Accelerator Users Guide
6-5
Problem Solution
A, SLIC2 to port B, etc.)
Check the LED indicators on the
adapter. Each port has LEDs for
link/link speed and activity. These
lights help indicate if there is a
problem with the adapter, switch or
cable. Refer to the "LED Function
Indicators" chart below.
Problem Solution
TCP connections can
be established to other
systems on the same
subnet, but
connections cannot be
established to systems
on the other side of a
router.
If you have an Accelerator and another
brand adapter installed on your system,
AND your network is configured such
that the route from your system to the
remote system is different than the route
from the remote system back to your
system (a routing loop), then it may not
be possible to establish a TCP connection.
There are three ways to solve this
problem:
1. Replace the existing adapter in
your system with an Alacritech
Accelerator, or
2. Reconfigure your network to
eliminate the routing loop, or
3. Disable TCP/IP Offload on the
interface(s) associated with the
routing loop by following the
instructions specified in
"Disabling SLIC TCP/IP Offload
on Select Interfaces" in Chapter 3.