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Help in case of malfunction
13 HELP IN CASE OF MALFUNCTION
CAUTION!
Risk of injury
Sharp-edged and moving appliance parts can lead to injury.
■
Always wear protective gloves during maintenance, care
and cleaning work.
Malfunction
Cause
Remedy
Appliance does not blow.
Attachment blocked.
Clean the attachment.
Intake grille blocked.
Clean the intake grille.
Engine does not run.
Rechargeable battery is flat.
Charge the rechargeable battery.
Rechargeable battery miss-
ing or rechargeable battery
not seated correctly.
Insert the rechargeable battery cor-
rectly.
Rechargeable battery is too
cold or too hot.
Warm up the rechargeable battery
slightly or allow it to cool down.
Regulator dial is not set to
"Off" and rechargeable bat-
tery has been removed.
Set the regulator dial to "Off" and wait
for 3 seconds. Then switch on the ma-
chine.
Motor keeps cutting out.
Air speed regulator is defect-
ive.
Contact an AL-KO service centre.
Motor cuts out.
Motor protection switch has
switched off.
Wait until the motor protection switch
switches the machine back on.
Ventilation slots soiled.
Clean the equipment.
Rechargeable battery operat-
ing time is significantly
shorter.
Rechargeable battery dis-
charged because it has not
been used for some time.
Charge the rechargeable battery.
The service life of the re-
chargeable battery has ex-
pired.
Replace the rechargeable battery.
Only use genuine accessories from
the manufacturer.
Rechargeable battery cannot
be charged.
Rechargeable battery con-
tacts are dirty.
Contact an AL-KO service centre.
Rechargeable battery or
charging unit is defective.
Order replacement parts. Contact an
AL-KO service centre.
Rechargeable battery is too
hot.
Allow the rechargeable battery to cool
down.
NOTE
If you encounter any malfunctions that are not listed in this table or that you cannot rectify
yourself, please contact our customer service.
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