AL-KO HT 18V Li, Operating Instructions Manual, Page: 21 / 189

Warranty
440109_a 21
Fault Possible cause Solution
Motor runs but blades do
not move
Internal fault
Contact AL-KO Service Centre
Blades get hot Insufficient lubrication
Blades blunt
Notching on blades
Lightly oil blades
Contact AL-KO Service Centre
Contact AL-KO Service Centre
Battery operating time is
significantly shorter
Battery flat because not used for
some time
Battery service life expired
Charge the battery
Renew the battery. Only use ge-
nuine accessories from the manu-
facturer
Battery charging not possi-
ble
Charge plug or contact socket con-
taminated
Battery or charger defective
Order spare parts acc. to the spare
parts card
ADVICE
In the case of faults that are not listed in this table, or faults that you cannot rectify without
assistance, please contact our customer service department.
WARRANTY
If any material or manufacturing defects are found during the statutory customer protection period, we
will either repair or replace the equipment, whichever we consider the more appropriate. This statutory
period may vary according to the legislation in force in the country where the equipment was purchased.
Our warranty is valid only if:
The equipment has been used properly
The operating instructions have been followed
Genuine replacement parts have been used
The warranty is no longer valid if:
The equipment has been tampered with
Technical modifications have been made
The equipment was not used for its intended
purpose
The following are not covered by warranty:
Paint damage due to normal wear
Wear parts identified by a border
[ xxx xxx (x) ] on the spare parts list
Combustion motors (these are covered by a separate warranty from the manufacturer concerned)
The warranty period begins on the purchase by the first end user. Decisive is the date on the receipt.
To make a claim under warranty, please take this statement of warranty and proof of purchase to the
nearest authorised customer service centre. This warranty does not affect the usual statutory rights of
the customer relative to the seller.