AK-EC-03 - user manual
p. 3
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In case of any doubts regarding operation, safety or connection of the product, please contact
the manufacturer or a qualified specialist for this purpose.
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All maintenance, adjustment and repair work on the product may only be carried out by
a qualified person in a specialist facility.
Removing the most common problems
EV charger
Problem
Cause
Solution
The charger does not
work (LEDs do not light)
No voltage
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connected to the car charging
port
Check if charger is properly
Problem with the plug
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Check if EV charger is properly
connected to the car charging
port
There is a suspicion of a
product defect
ź
Stop using and contact the
seller
Car does not charge
EV charger is not
connected to the car
ź
Connect the charger to the car
Car does not prepare to
charging properly
ź
Check if car motor is turn on
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Make sure that the another
charger is not connected to
car’s second charging port
Problem with the plug
ź
Check if the plug is connected
correctly
There is a suspicion of a
product defect
ź
Stop using and contact the
seller
The Type 2 socket plug should
be connected to a car charging
port. The Type 2 socket outlet
has seven holes.
Type 2 connector
