Akuvox R49G Administrator'S Manual Download Page 87

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R49G Guard Phone Administrator Guide

AKUVOX SMART INTERCOM

www.akuvox.com

18.3.User Agent

User agent is used for the identification purpose when you are doing analysis

on the SIP data packet. To do this configuration on web

Account > Advanced

interface.

Summary of Contents for R49G

Page 1: ...Version 1 0 Date May 2021 ...

Page 2: ...inistrators who need to properly configure the R49 guard phone This manual applies to the 49 30 5 xxx version and it provides all the configurations for the functions and features of the guard phone Please visit the Akuvox forum or consult technical support for any new information or the latest firmware ...

Page 3: ...on in order to prevent the persons from injury Caution Always abide by this information in order to prevent damages to the device Note Informative information and advice for the efficient use of the device Tip Useful information for the quick and efficient use of the device ...

Page 4: ...ming calls status the light will be flickering when there is no missing call or unread messages and the device is in dialing out status the light will stay on when there is no missing call or unread messages and the device is in dialing out status while receiving a incoming call the light will be flickering when there is no missing call or unread messages and the device is in calling status the li...

Page 5: ...Related Documentation You are advised to refer to the related documents for more technical information via the link below http wiki akuvox com ...

Page 6: ...tting 16 5 2 1 Time Setting on the Device 16 5 2 2 Time Setting on the Web Interface 17 6 Screen Display Configuration 19 6 1 LCD Screen Brightness Setting 19 6 2 Wallpaper Setting 20 6 3 Sleep Mode Setting 21 6 4 Font size Setting 22 6 5 Home Screen Display Setting 23 6 6 Screen Lock Setting 23 6 7 Screenshot Setting 26 6 8 Screensaver Setting 27 6 9 Large text Setting Screen Display 28 7 Sound a...

Page 7: ...51 10 5 Net EQ Configuration 52 10 6 Video Codec Configuration for SIP calls 52 10 7 Video Codec Configuration for IP direct calls 53 10 8 Media Feedback 54 10 9 H264 Setting 55 10 10 Other Video Parameters 56 11 Door Access control 57 11 1 Give Access Permission 57 12 Security 58 12 1 Monitor Setting 58 12 2 Alarm 59 12 3 Voice Encryption 60 13 Application 61 13 1 Calendar 61 13 2 Camera 62 13 3 ...

Page 8: ...P for Debugging 78 18 3 User Agent 79 19 Password Modification 80 19 1 Modify Device Web Interface Password 80 19 2 Configure Web Interface Automatic Log out 80 20 System Reboot Reset 82 20 1 Reboot 82 20 2 Reset 83 20 2 1 Reset on the web interface 83 20 2 2 Reset on the device 83 21 Abbreviations 85 22 FAQ 87 23 Contact US 88 ...

Page 9: ...ard phone as a whole in the community management With the R49G guard phone you will be able to build up the connection with door phone indoor monitors Smartplus app in terms of making intercom calls monitoring door phones dealing with alarms triggered by the indoor monitors in a community and receiving SOS messages More over R49G allows you to send notifications to the door phones and SmartPlus ap...

Page 10: ...rms of guard phone deployment remote device configuration device data transmission type SIP account information and time zone etc And all these settings will be synchronized to the guard phone prioritizing over the manual settings you conducted on the device So before using it please make sure it is already connected with Akuvox SmartPlus If not please consult your distributor or Akuvox technical ...

Page 11: ...om 3 3 Network Setting 3 1 Device Network Status Device network status can be checked on the device and on the device web interface Check Device Network Status on the Device Click on on the device home screen and click on Status Info to check the the device network status ...

Page 12: ...uration R49G guard phone can be connected to both Ethernet and Wi Fi network You can check for the door phone s network connection info and configure the default DHCP mode Dynamic Host Configuration Protocol or static IP mode for the device either on the device or on the device web interface You can also check and configure the device Wi Fi connection and Wi Fi and data usage both WiFi and Etherne...

Page 13: ... LAN Type then set up the network connection Parameter Set up Access Mode select DHCP or static IP access mode DHCP mode is the default network connection If the DHCP mode is selected then the guard door phone will be assigned by the DHCP server with IP address subnet mask gateway and primary backup DNS server address automatically If IP mode is selected then the IP address subnet mask default gat...

Page 14: ...rver according to your actual network environment the guard phone will connect to the backup server when the primary DNS server is unavailable In addition you can also check the network setting enable disable the Ethernet connection and configure DHCP or static IP mode the device on the advanced setting on the device To do so you can slide down your finger twice on device home screen and click on ...

Page 15: ... INTERCOM www akuvox com 7 3 3 Configure Network Connection on the Web Interface To check or configure network connection on the device web Network Basic interface Parameter Set up IP Address If the DHCP mode is selected then the guard door phone will ...

Page 16: ...to your actual network environment Default Gateway set up the correct gateway default gateway according to the IP address of the default gateway LAN DNS1 2 Server set up DNS Domain Name Server according to your actual network environment DNS 1 for primary DNS server while DNS2 fo the back DNS server The guard phone will connect to the backup server when the primary DNS server is unavailable 3 4 Co...

Page 17: ...TP Configuration For the device network data transmission purpose device needs to be set up with a range of RTP port Real time Transport Protocol for establishing an exclusive range of data transmission in the network To set up device local RTP on web Network Advanced Local RTP interface ...

Page 18: ... for the exclusive data transmission range 3 6 Device Bluetooth Configuration You can switch on the Bluetooth function on the device to establish the Bluetooth based connection with devices with the Bluetooth function for files transmission and making or answering the Bluetooth calls To pair the guard phone with other Bluetooth device you can slide down your finger twice on device home screen and ...

Page 19: ...ch as Security if without VLAN all host will be included in unique broadcast domain Therefore the consequence of ARP attack will affect all end devices in the organization Performance The nature of network broadcast is to flood frames among the network In certain condition it is unnecessary to receive broadcast frame To save bandwidth for high efficiency it will be better to separate broadcast dom...

Page 20: ...ing if you want to connect the device to the VLAN network from PC port on the device R49 has two type of ports for the network connection one is the PC port and the other is LAN port If you set PC port for the VLAN network connection and connect the device to the network from the device LAN port then the setting will not be valid The value is 0 by default ...

Page 21: ...nect the device to the VLAN network from LAN port on the device R49 has two type of ports for the network connection one is the PC port and the other is LAN port If you set LAN port for the VLAN network connection and connect the device to the network from the device PC port then the setting will not be valid The value is 0 by default LAN Port Priority select the PC port priority from 0 9 The high...

Page 22: ...evice IP address on the web browser in order to log in the device web interface by user name and password admin admin where you can configure and adjust parameter etc Note Google Chrome browser is strongly recommended The Initial user name and password are admin and please be case sensitive to the user names and passwords entered ...

Page 23: ...ither be set up directly on the device or on the device web interface according to your preference 5 1 1 Language Setting on the Device Language setting can be configured on the device and on the device web interface that allows you to select or change the language for screen display To configure the language display you can slide down your finger twice on the device home screen and click on and g...

Page 24: ...e You can go to Phone Time Lang LCD Language 5 2 Time Setting Time setting can be set up on the device and on the device web interface in terms of time zone date and time format etc 5 2 1 Time Setting on the Device To configure the time setting you can slide down your finger twice on the device home screen and click on and go to Network internet System Date time Parameter Set up ...

Page 25: ...ime function is switched on Select time zone select the specific time zone depending on when the device is used The default time zone is GMT 0 00 Automatic 24 hour format switch on this function if you want the time to displayed in 24 hour format Use 12 hour format switch on this function if you want to time to displayed in 12 hour format However you cannot set the 12 hour time display if automati...

Page 26: ...R49G Guard Phone Administrator Guide AKUVOX SMART INTERCOM www akuvox com 18 NTP Server enter the NTP server you obtained in the NTP server field ...

Page 27: ...y of screen displays to enrich your visual and operational experience through the customized setting to your preference 6 1 LCD Screen Brightness Setting You can adjust the guard phone screen display brightness To configure the language display you can slide down your finger twice on the device home screen and click on and go to Display Brightness Level ...

Page 28: ...n the device by selecting the static and dynamic pictures from Gallery Live Wall papers and Wall papers Wall paper will appear when the device goes in to sleep mode or in to the lock screen status To configure the language display you can slide down your finger twice on the device home screen and click on and go to Display Wallpaper ...

Page 29: ...ce to go in to sleep mode For example if you set it as 1 minute then the device will go into sleep mode when there is no operation occurred for 1 minute However if you set it as Never then the device will never go into sleep mode To configure the sleep mode you can slide down your finger twice on the device home screen and click on and ...

Page 30: ...INTERCOM www akuvox com 22 go to Display Sleep 6 4 Font size Setting You can set up the font size for the screen display To configure the font size you can slide down your finger twice on the device home screen and click on and go to Display Font size ...

Page 31: ... you can go to Phone Preference HomePage on the device web interface 6 6 Screen Lock Setting You can set up screen lock on the guard phone for the security purpose To set up the screen lock you can slide down your finger twice on the device home screen and click on and go to Security then click on Screen lock and Lock screen preference to configure the screen lock feature and screen lock message a...

Page 32: ...one if you want to disable the screen lock function Swipe select Swipe if you want to replace other types of screen lock with upward swipe on the screen for the screen unlock Patten set up the patter for the screen unlock PIN set up the screen unlock PIN code Password set up the password for the screen unlock when the device starts up ...

Page 33: ...tion 1 Show all notification content Select it if you allow all the notifications to be displayed on the lock screen 2 Hide sensitive contents Select it if you do not allow sensitive contents to be displayed on the lock screen 3 Don t show notification at all Select it if you do not allow any notification to be displayed on the lock screen Lock screen message enter for example the person s name to...

Page 34: ...ou can set up delay time for the device screen capturing for example if you set it as 30 seconds later then the device will start the capturing the current device screen automatically for one time You can slide down your finger twice on the device home screen and click on and go to Screenshot interface ...

Page 35: ...lect your screensaver which will be displayed after the device goes into the sleep mode To configure the screensaver you can slide down your finger twice on the device home screen and press on and go to Display Advanced Screensaver You can select four types of screensaver Photo Table Clock Colors and Photo Frame ...

Page 36: ...rge text Setting Screen Display R49G guard phone allows you to amplify everything shown on the screen so that you see everything on the screen with greater ease To do it you can slide down your finger twice on the device home screen and click on and go to Display Advanced Display size ...

Page 37: ...me and ringtone you can slide down your finger twice on the device home screen and press and go to Sound 7 1 Sound and Volume Configuration on the Device Configure Basic Sound and Volume Setting Parameter Set up Media Volume adjust the media volume by moving the dot Call volume adjust the speaker volume during the call Ring Volume adjust the outgoing call volume Alarm Volume adjust the alarm volum...

Page 38: ...olume of ring tone when there is an incoming call with handfree handset or headset mode Talk HandFree HandSet HeadSet the volume during talking of handfree handset ot headset mode 7 1 1 Sound and Volume Configuration on the Web Interface You can select Ringtone volume for the device on the web interface Phone Preference Ringtone ...

Page 39: ...R49G Guard Phone Administrator Guide AKUVOX SMART INTERCOM www akuvox com 31 Parameter Set up Keypad Press sound the volume of pressing key Ringtone volume select ringtone for incoming calls ...

Page 40: ...eature Others interface Parameter Set up Direct IP enable and disable the IP call according to your need 8 2 SIP Call and SIP Call Configuration You can make SIP call Session Initiation Protocol in the same way as you do for making the IP calls on the device However SIP call parameters related to its account server and transport type need to configured first before you can make calls on the device...

Page 41: ...o SIP accounts that can all be registered according to your applications For example you can switch between the two SIP accounts The SIP account can be configured on the device and on the device interface To configure the SIP account on the device you can click on on the home screen and go to Account Manager to register the SIP account ...

Page 42: ...t administrator Password enter the password obtained from the SIP server Display Name configure the name for example the device s name to be shown on the device being called to 8 2 2 SIP Server Configuration SIP server can be set up for device in order to achieve call session through SIP server between intercom devices SIP server can be configure on the device and on the device web interface To pe...

Page 43: ...Reg Server IP 2 set up the back IP server 8 3 Data Transmission Type Configuration SIP message can be transmitted in three data transmission protocols UDP User Datagram Protocol TCP Transmission Control Protocol TLS Transport Layer Security and DNS SRV In the meantime you can also identify the server from which the data come from To do this configuration on web Account Basic Transport Type interfa...

Page 44: ...obtain DNS record for specifying the location of services And SRV not only records the server address but also the server port Moreover SRV can also be used to configure the priority and the weight of the server address 8 4 Call Setting 8 4 1 Call Auto answer Configuration R49G guard phone will auto answer incoming calls if call auto answer is enabled and auto answer number is set up To enable or ...

Page 45: ...vox com 37 Parameter Set up Auto Answer direct IP turn on the the Auto Answer function by ticking the square box Auto Answer Number the Auto answer whitelist which means you can add some specific numbers here the call from these numbers will be answered automatically ...

Page 46: ...ally Auto Answer Direct IP auto answer for direct IP call 8 4 2 Enable SIP hacking Prevention Internet phone eavesdropping is a kind of network attack which aims to eavesdrop on the communication sessions of others in an unauthorized way Attackers can use this malicious activity to capture and read content containing sensitive and confidential information SIP hacking prevents SIP call from hacking...

Page 47: ...g SOS numbers need to be set up in the device web interface before you are allowed to make SOS calls You can set up a maximum of three SOS numbers which can be initiated automatically when press on SOS on the home screen when emergency occurred To set up SOS number you can go to Phone Intercom Emergency Call Parameters Set up Number 1 2 3 set up three SOS numbers which will be called to when you p...

Page 48: ... different scenarios Typically call forward has three modes Always Forward No Answer Forward Busy Forward 8 6 1 Call Forwarding Configuration on the Device To do the configuration on the device click on and go to Call Settings Parameter Set up Account To choose which account to implement call forwarding feature Always Forwarding To enable always forwarding function all incoming calls will be autom...

Page 49: ...ction incoming calls will be forwarded to a specific number if phone is not picked within no answer ring time Forward Number To enter the specific forward number if R49 guard phone enables always forward busy forward no answer forward 8 6 2 Call Forwarding Configuration on the Web Interface To set up forward function on web Phone Call Feature Forward Transfer interface Parameter Set up Account to ...

Page 50: ...cked within no answer ring time Target Number to enter the specific forward number if R49 guard phone enables always forward busy forward no answer forward 8 7 Quick Dial By Number Replacement If you want to replace the long and complex dial number with a shorter number that can be memorized at greater ease and convenience for making calls you can configure the dial number replacement on the devic...

Page 51: ...er has been registered You can select either account 1 or account 2 from which the number can be dial out if you have registered the dial number in both Account 1 and Account 2 then the number will be called out from Account 1 by default Prefix enter the short number to replace the dial number you wish to replace Replace enter the dial number s you wish to replace For example if you replace five o...

Page 52: ...thin one country If entered numbers match the predefined area code rule the phone will automatically prefix outgoing number with area code You can press and go to Dial Plan on the device screen for the configuration Parameter Set up Min Length 1 15 set the minimum length of the SIP number Max Length 1 15 set the maximum length of the SIP number Account select the account for which you want to appl...

Page 53: ... on and go to Dial Plan and switch from Dial plan to Dial now to do the setting Parameter Set up All Dial Delay Allow user configure dial now delay time for dial now It means user can configure the IP phone to dial out the phone number automatically after the designated delay time if it match any dial now rule Dial Now Delay 0 15 set up the delay time from 0 to 15 seconds ...

Page 54: ...ide AKUVOX SMART INTERCOM www akuvox com 46 9 Intercom Message You can check create and clear messages as needed on the Message screen You can press Message to create a new text message and press Delete to delete the existing messages ...

Page 55: ...tor Guide AKUVOX SMART INTERCOM www akuvox com 47 Parameter Set up New Message press this icon to create a new message Delete press this icon to clear the messages that have been selected Cancel press Cancel for the cancellation ...

Page 56: ...c varies in terms of sound quality You can select the specific codec with different bandwidth and sample rate flexibly according to the actual network environment To do the configuration on web Account Advanced Audio Codecs interface Please refer to the bandwidth consumption and sample rate for the four audio codec types below Codec Type Bandwidth Consumption Sample Rate PCMA 64 kbit s 8kHZ PCMU 6...

Page 57: ...fort Noise Generation Allow R49G to generate comfortable background noise for voice communications during periods of silence in a conversation It is a part of the silence suppression or VAD Voice Activity Detection handling for VoIP technology CNG in conjunction with VAD algorithms quickly responds when periods of silence occur and inserts artificial noise until voice activity resumes The insertio...

Page 58: ...g the data transmission cost and bandwidth consumption To enable VAD you can press and go to Audio Settings then enable the VAD Parameter Set up VAD Voice Activity Detection Allow IP phone to detect the presence or absence of human speech during a call When detecting period of silence VAD replaces that silence efficiently with special packets that indicate silence is occurring It can facilitate sp...

Page 59: ...compensated automatically for a larger audio volume as speaker on the other side does not speak to the microphone close enough Parameter Set up AGC Sending side enable it so that audio output can be automatically amplified before it reaches the receiver side AGC Receiving side enable it so that the audio input can be automatically amplified as it accept the audio output AGC Target 1 20dB fill in t...

Page 60: ...ess on the home screen and go to Audio Net EQ for the configuration Parameter Set up Filter Forget factor base 0 255 fill in the audio jitter buffer value according to the actual network jitter value 10 6 Video Codec Configuration for SIP calls R49G guard phone supports four type of video codces H265 H264 H263 VP8 you are required to set up a shared video codes between the two sides for the video ...

Page 61: ...esolution is 4CIF Bitrate select the video stream bit rate Ranging from 320 2048 The greater the bitrate the data transmitted in every second is greater in amount therefore the video will be clearer While the default code bitrate is 2048 Payload select the payload type ranging from 90 118 to configure audio video configuration file The default payload is 104 10 7 Video Codec Configuration for IP d...

Page 62: ...for the video quality among four options QCIF CIF VGA 4CIF and 720P according to your actual network environment The default code resolution is 4CIF 10 8 Media Feedback In order to ensure the smooth and continued data transmission for the video call you are required to set both NACK Negative Acknowledgement Tmmbr Temporal Max Media Bitrate Request ...

Page 63: ...o image occurred Tmmbr used to indicate the maximum bitrate that receiver can take 10 9 H264 Setting Parameter Set up Profile select the video code profile level the higher the profile is the more complex and efficient the encoding will be Base profile is the default setting Rate Control used to control the encoding bitrate CRF Choose one H264 video rate IDR Intervals 5 100 IDR means Instantaneous...

Page 64: ...ode Acceleration enable it to turn on the function to accelerate video encoding on the hardware basis Hardware Decode Acceleration enable it to turn on the function to accelerate the video decoding on the hardware basis This function is disabled by default Color Enhancement To increase the phone display color Enabled by default Image Quality Users can select Low Middle or High mode When you select...

Page 65: ... 11 Door Access control 11 1 Give Access Permission R49G will be able to give door access permission by allowing the number of door entry when it is called by the X916 door phone then temp key will be generated by the SmartPlus platform before its being sent to specific visitor ...

Page 66: ...u can press Monitor on the home screen then set up monitor You can enter IP SIP number of door phone in Device number and fill in device name Then set up the RTSP address The RTSP format of the Akuvox door phone is rtsp deviceIP live ch00_0 Enable or disable display in the call If enabled when there is an incoming call from the monitor the video will be displayed ...

Page 67: ...ding to your need Destination URL enter the URL rtsp deviceIP live ch00_0 of the device to be monitored Username enter the user name of the door phone for the authentication Password enter the door phone authentication password 12 2 Alarm You can manage the alarm triggered by the indoor monitors by checking and clearing and dealing with the alarms You can press Alarm on the device home screen ...

Page 68: ...vanced Encryption interface Parameter Set up Voice Encryption select encryption mode from four options If you select to Disable it the call will not be encrypted SRTP Compulsory all audio signals technically speaking it is RTP streams will be encrypted to improve security SRTP Optional encrypts voice from the called party if the called party also enables SRTP the voice signals will also be encrypt...

Page 69: ...or Guide AKUVOX SMART INTERCOM www akuvox com 61 13 Application 13 1 Calendar You can create your account and set up the events and agenda in the calender You can press on the home screen and go to Calender to set up your calender ...

Page 70: ... com 62 13 2 Camera R49G has installed a camera in the front which allows you to take pictures as need You can press on on the home screen and go to Camera to take picture and videos as need and you can also review edit delete and share the pictures and videos as needed ...

Page 71: ...e AKUVOX SMART INTERCOM www akuvox com 63 13 3 Gallery In the Gallery all the screenshots pictures and videos taken can be checked edited deleted and shared shared You can press on on the home screen and go to Gallery for the management ...

Page 72: ...e can also serves as a music player You can press and go to Music and then you can play the music by Artist Album Songs Playlist and check on the music being played 13 5 Video You can check delete and play the the video stored in your guard phone You can press and go to Video to check and play the videos ...

Page 73: ...ERCOM www akuvox com 65 13 6 Explorer Explorer in the R49G serves as a file manager that allows to mange all types of files stored in the device You can search check sort delete copy paste the files in the explorer as needed You can press and go Explorer ...

Page 74: ... Phone Administrator Guide AKUVOX SMART INTERCOM www akuvox com 66 13 7 Calculator The calculator in the device allows to do the calculation as needed while you are on the phone etc You can press and go Explorer ...

Page 75: ...n the calls inclusive of the dial out calls received calls and missed calls in a certain period of time you can check and search the call log on the device web Contacts Call Logs interface and export the call log from the device if needed You can check on call log on the device as well you go to Phone Call Logs ...

Page 76: ...R49G Guard Phone Administrator Guide AKUVOX SMART INTERCOM www akuvox com 68 15 Firmware Upgrade Firmwares of different versions for guard phone can be upgraded on the device web Upgrade Basic interface ...

Page 77: ...strator Guide AKUVOX SMART INTERCOM www akuvox com 69 16 Backup Configuration files can be imported from your PC or be exported out of the device to your local PC on the device web Upgrade Advanced Others interface if needed ...

Page 78: ...re used to configure or upgrade the devices in batch via third party servers DHCP PNP TFTP FTP HTTPS are the protocols used by the R49G guard phone to access the URL of the address of the third party server which stores configuration files and firmwares which will then be used to to update the firmware and the corresponding parameters on the guard phone ...

Page 79: ...figuration file to update parameters on the devices For example cfg MAC based configuration provisioning MAC based configuration files is used for the auto provisioning on a specific device as distinguished by its unique MAC number And the configuration files named with device MAC number will be matched automatically with the device MAC number before being downloaded for the provisioning on the sp...

Page 80: ...you set up Power On Repeatedly select Power On Repeatedly if you want to combine Power On Mode and Repeatedly mode that will enable the device to perform Autop every time it boots up or according to the schedule you set up Hourly Repeat select Hourly Repeat if you want the device to perform Autop every hour 17 4 DHCP Provisioning Configuration Auto provisioning URL can also be obtained using DHCP ...

Page 81: ... AKUVOX SMART INTERCOM www akuvox com 73 from 128 255 you are required to configure DHCP Custom Option on the web Upgrade Advanced Automatic Autop interface Note The custom Option type must be a string The value is the URL of TFTP server ...

Page 82: ...eed to configure the DHCP server for the option 66 with the update server URL in it DHCP Option 43 If the device does not get an URL from DHCP Option 66 it will automatically use DHCP Option 43 This is done within the software and the user does not need to specify this To make it work you need to configure the DHCP server for the option 43 with the update server URL in it Note The general configur...

Page 83: ...terface If an autop schedule is set up the indoor monitor will perform the auto provisioning on a specific timing according to autop schedule you set up In addition TFTP FTP HTTP and HTTPS are the protocols that can be used for upgrading the device firmware and configuration Parameter set up URL set up tftp http https ftp server address for the provisioning User Name set up a user name if the serv...

Page 84: ...g configuration file Note AES is one type of encryption it should be configured only when the config file is encrypted with AES otherwise leave the field blank Note Sever Address format TFTP tftp 192 168 0 19 FTP ftp 192 168 0 19 allows anonymous login ftp username password 192 168 0 19 requires a user name and password HTTP http 192 168 0 19 use the default port 80 http 192 168 0 19 8080 use othe...

Page 85: ...t up the function on the web Upgrade Advanced System Log interface Parameter Set up LogLevel select log levels from 1 to 7 levels You will be instructed by Akuvox technical staff about the specific log level to be entered for debugging purpose The default log level is 3 the higher the level is the more complete the log is Export Log click the Export tab to export temporary debug log file to a loca...

Page 86: ...troubleshooting purpose You can set up the PCAP on the device web Upgrade Advanced PCAP interface properly before using it Parameter Set up PCAP clickStart tab and Stop tab to capture the a certain range of data p ackets before clicking Export tab to export the data packets to you Local PC PCAP Auto Refresh select Enable or Disable to turn on or turn off the PCAP auto fresh function If you set it ...

Page 87: ...rator Guide AKUVOX SMART INTERCOM www akuvox com 79 18 3 User Agent User agent is used for the identification purpose when you are doing analysis on the SIP data packet To do this configuration on web Account Advanced interface ...

Page 88: ... Select Admin for the administrator account and User for the User Account Note There are two accounts one is admin its password is admin the other is user its password is user 19 2 Configure Web Interface Automatic Log out You can set up the web interface automatic log out timing requiring re login by entering the user name and the passwords for the security purpose or for the convenience of opera...

Page 89: ...R49G Guard Phone Administrator Guide AKUVOX SMART INTERCOM www akuvox com 81 ...

Page 90: ...m Reboot Reset 20 1 Reboot If you want to reboot the device system you can operate it on the device web Upgrade Basic interface as well More over you can set up schedule for the device to be restarted To set up the device reboot schedule on web Upgrade Advanced Reboot Schedule interface ...

Page 91: ...ce web interface and on the device 20 2 1 Reset on the web interface You can go to Upgrade Basic for the configuration 20 2 2 Reset on the device To reboot the system setting on the device so you can slide down your finger twice on device home screen and press on and go to system Reset Options Erase all data factory reset ...

Page 92: ...R49G Guard Phone Administrator Guide AKUVOX SMART INTERCOM www akuvox com 84 ...

Page 93: ...PE Customer Premise Equipment CWMP CPE WAN Management Protocol DTMF Dual Tone Multi Frequency DHCP Dynamic Host Configuration Protocol DNS Domain Name System DND Do Not Disturb DNS SRV Service record in the Domain Name System FTP File Transfer Protocol GND Ground HTTP Hypertext Transfer Protocol HTTPS Hypertext Transfer Protocol Secure Socket Layer IP Internet Protocol ID Identification IR Infrare...

Page 94: ... Connected NTP Network Time Protocol NAT Network Address Translation NVR Network Video Recorder ONVIF Open Network Video Interface Forum SIP Session Initiation Protocol SNMP Simple Network Management Protocol STUN Session Traversal Utilities for NAT SNMP Simple Mail Transfer Protocol SDMC SIP Devices Management Center TR069 Technical Report069 TCP Transmission Control Protocol TLS Transport Layer ...

Page 95: ... Q2 What operation system is R49G A2 Android 9 0 Q3 Can I install apps at Akuvox R49G A3 R49G is based on Android 9 0 system You can install third party apps as your wish Q4 Can I communicate other indoor monitor with R49G A4 Akuvox device can communicate with each other no matter it is indoor monitor door phone or ip phone Of course indoor monitor can call to other indoor monitor also if you want...

Page 96: ...3 Contact US For more information about the product please visit us atwww akuvox com or feel free to contact us by Sales email sales akuvox com Technical support email support akuvox com Telephone 86 592 2133061 ext 7694 8162 We highly appreciate your feedback about our products ...

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