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E16 Door Phone Administrator Guide

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Summary of Contents for E16 Series

Page 1: ......

Page 2: ...the administrators who need to properly configure the door phone This manual applies to the 116 30 4 21 version and it provides all the configurations for the functions of E16 series door phones Please visit the Akuvox forum or consult technical support for any new information or the latest firmware ...

Page 3: ...Note Informative information and advice for the efficient use of the device Introduction of Icons and Symbols ...

Page 4: ...Related Documentation You are advised to refer to the related documents for more technical information via the link below https knowledge akuvox com ...

Page 5: ...ext 19 6 Network Setting 20 6 1 Device Network Connection Setting 20 6 2 Device Deployment in Network 21 6 3 NAT Setting 22 7 Intercom Call Configuration 24 7 1 IP call IP CallConfiguration 24 7 1 1 Make IP calls 24 7 1 2 IP Call Configuration 24 7 2 SIP Call SIP Call Configuration 25 7 2 1 SIP Account Registration 25 7 2 2 SIP Server Configuration 26 7 2 3 Configure Outbound Proxy Server 27 7 2 4...

Page 6: ... 11 2 4 Configure Private PIN AccessMode 54 11 3 Configure RF Card for DoorUnlock 54 11 3 1 Add RF Card on the WebInterface 54 11 3 2 Add RF Card to the Device 55 11 3 3 Configure RF Card Code Format 56 11 4 Configure Facial Recognition for DoorUnlock 56 11 4 1 Enroll Face Data on the Device 56 11 4 2 Upload Face Data on the WebInterface 57 11 4 3 Configure Facial Recognition 58 11 5 Configure Doo...

Page 7: ...5 User Agent 87 16 Firmware Upgrade 88 17 Backup 89 18 Auto provisioning via Configuration File 90 18 1 Provisioning Principle 90 18 2 Configuration Files for Auto provisioning 90 18 3 AutoP Schedule 91 18 4 PNP Configuration 92 18 5 DHCP Provisioning Configuration 92 18 6 Static Provisioning Configuration 94 19 Integration with Third Party Device 97 19 1 Integration via Wiegand 97 19 2 Integratio...

Page 8: ... suit your operation habits E16 series multiple ports such as RS485 and Wiegand ports can be used to easily integrate external digital systems such as elevator controllers and fire alarm detectors helping to create a holistic control of the building entrance and its surroundings and giving you a great sense of security via a variety of access such as card access NFC Bluetooth QR code and newly add...

Page 9: ...www akuvox com E16 Door Phone Administrator Guide 5 2 Change Log The change log will be updated here along with the changes in the new software version ...

Page 10: ...w akuvox com E16 Door Phone Administrator Guide 6 3 Model Specification Model Feature E16C Display 5 IPS Touch Screen Button X Housing Material Plastic Relay Out 1 Alarm In 1 RS485 PoE Resolution 1280x720 ...

Page 11: ...Guide 7 Brightness 500cd m2 RAM 1GB ROM 8GB Card Reader 13 56MHz Wi Fi X Bluetooth IP Rating IP65 Temperature Detection Optional Face recognition LTE X USB X External SD Card X Wall Mounting Flush Mounting Desk Mounting X POE Stand by Power 5 5W ...

Page 12: ... Power Adapter Standby Power 5 5W Power Adapter Full Load Consumption 10W Color Option Black Wall Mounting Flush Mounting Desk Mounting X POE Stand by Power 5 5W POE Full Load Consumption 9 8W Power Adapter Standby Power 5 5W Power Adapter Full Load Consumption 10W Color Option Black ...

Page 13: ...device To access the device setting you can long press on the initial screen for approximately five seconds then enter the default PIN code admin and press Confirm 4 2 Access the Device Setting on the Web Interface You can also use the Akuvox IP scanner tool to search the device s IP address on the same LAN Then enter the device IP address on the web browser in order to login to the device web int...

Page 14: ...log into the device web interface Please refer to the URL below for the IP scanner application https knowledge akuvox com docs how to obtain ip address via ip scanner 1 Note Google Chrome browser is strongly recommended The initial user name and password are admin and please be case sensitive to the user names and passwords entered ...

Page 15: ...names and prompt text you need to export and edit the json file before uploading the file to the device Setting Time Lang Words Of Language Upload 5 2 Time Setting Time setting on the web Setting Time Lang Time interface allows you to set up time and date manually while allowing you to use the NTP server address that you obtained to automatically synchronize your time and date And when your time z...

Page 16: ...utomatically set up and synchronized with the default time zone and the NTP server Network Time Protocol Time Zone select the specific time zone depending on where the device is used and then press Confirm tab for the confirmation The default time zone is GMT 0 00 Primary Server enter the primary NTP server you obtained in the NTPServer Date Time set the date and time for the device manually when ...

Page 17: ...ation on the web Device Light LED Of Swiping Card Area interface Parameter Set up Enabled tick the check box you want to enable the card reader LED lighting and vice versa Start Time End Time H enter the time span for the LED lighting to be valid eg if the time span is from 18 22 it means the LED light will stay on during the time span from 6 00 pm to 10 00 pm during one day 24 hours 5 3 2 Configu...

Page 18: ... 5 and the default white light value is 3 The greater value it is the brighter the light will be 5 4 Screen Display configuration E16 series door phones allow you to enjoy a variety of screen displays to enrich your visual and operational experience through the customized setting to your preference 5 4 1 Configure Screensaver Await screen is mainly a function for screen protection You can make the...

Page 19: ...long you expect the screen saver to last before turning off the device s screen You select the screen saver duration from 2 seconds to 30 Wakeup Mode select the screen wake up mode If you select Auto mode then the screen will be awakened when someone approaches without it being touched upon and if Manual mode is selected then you have to touch and wake up the screen 5 4 2 Upload Screensaver You ca...

Page 20: ...make the Speed Dial tab be displayed in position one you can change the type in index number 1 to Speed Dial And you can change another tab position accordingly Value enter the IP or SIP number to be attached to the reception icon for the speed dial The number entered will be dialed out as you press the reception icon on the home screen This field is only valid for speed dial You can type in five ...

Page 21: ... microphone volume speaker volume and prompt volume on the device Path Display Sounds Sounds Parameter Set up Mic Volume adjust the microphone volume according to yourneed Speaker volume adjust the loudspeaker volume according to yourneed PromptVolume adjust the prompt volume which includes various types of prompt sound for door open success and failure ringback temperature measurement sound etc 5...

Page 22: ...ume from 1 15 according to your need The default speaker volume is 8 Tamper Alarm Volume set the tamper alarm volume from 1 15 according to your need The default volume is 8 PromptVolume adjust the prompt volume which includes various types of prompt sound for door open success and failure ringback temperature measurement sound etc 5 5 2 Upload Open Door Tone You can upload the Open Door Tone on t...

Page 23: ...control terminal screen for door open failure and success To configure the configuration on web Setting Door Open Door Succeeded Text Prompt interface Parameter Set up Open Door Success tick the check box if you want to see the text prompt after the door opening success Open Door Failed tick the check box if you want to see the prompt words after the door open failure ...

Page 24: ...s the default network connection If the DHCP mode is turned on then the door phone will be assigned by the DHCP server with IP address subnet mask default gateway and DNS server address automatically Static IP select the static IP mode by checking off the DHCP check box When static IP mode is selected then the IP address subnet mask default gateway and DNS server address have to be manually config...

Page 25: ... the secondary server address and the door phone will connect to the alternate server when the primary DNS server is unavailable To configure the device network on the web interface go to Network Basic LAN Port 6 2 Device Deployment in Network E16 door phones should be deployed before they can be properly configured in the network environment in terms of their location operation mode address and e...

Page 26: ...entering device location information from the left to the right Community Unit Stair Floor Room in sequence Device Extension enter the device extension number for the device you installed Device Location enter the location in which the device is installed and used 6 3 NAT Setting Network Address Translation NAT is what is used to map multiple local private addresses to legal public ones before tra...

Page 27: ...www akuvox com E16 Door Phone Administrator Guide 23 RPort enable the Rport when the SIP server is in WAN Wide AreaNetwork ...

Page 28: ... Configuration IP calls can be made directly on the intercom device by entering the IP number on the device And you can also disable the direct IP call if you allow no IP call to be made on the device 7 1 1 Make IP calls Preferred SIP Server To make a direct IP call on the device you can press the Dial icon then enter the IP or SIP number and press the Call icon to callout 7 1 2 IP Call Configurat...

Page 29: ...blish a data transmission with 7 2 SIP Call SIP Call Configuration You can make a SIP call Session Initiation Protocol in the same way as you do for making the IP calls on the device However SIP call parameters related to its account server and transport type need to be configured first before you can make calls on the device 7 2 1 SIP Account Registration E16 supports two SIP accounts that can al...

Page 30: ...play Label configure the device label to be shown on the device screen Register Name enter the SIP account register Name obtained from the SIP account administrator Username enter the user name obtained from the SIP account administrator Password enter the password obtained from the SIP account administrator 7 2 2 SIP Server Configuration SIP servers can be set up for devices in order to achieve c...

Page 31: ...SIP account registration time pan SIP re registration will start automatically if the account registration fails during the registration time span The default registration period is 1800 ranging from30 65535s 7 2 3 Configure Outbound Proxy Server An outbound proxy server is used to receive all initiating request messages and route them to the designated SIP server in order to establish a call sess...

Page 32: ...y server Port enter the Port number for establishing a call session via the backup outbound proxy server 7 2 4 Configure Data Transmission Type SIP messages can be transmitted in three data transmission protocols UDP User Datagram Protocol TCP Transmission Control Protocol TLS Transport Layer Security and DNS SRV In the meantime you can also identify the server from which the data come To do the c...

Page 33: ...Dial options that allows you to have a fast dial experience while relieving you of memory burden due to long and complex dial numbers 7 3 1 Quick Dial By Number Replacement on theDevice You can replace multiple device dial numbers such as IP addresses or SIP numbers with only one short number On the device Setting screen select Replace Rule then select Add Parameter Set up Account select the accou...

Page 34: ...as 101 then the five intercom devices with the dialed number will be called at the same time when you dial 101 7 3 2 Quick Dial by Number Replacement on the WebInterface You can replace the long SIP IP number with the short number on the web interface To configure it you can go to Intercom Dial Plan 7 4 Auto answer Configuration You set up the auto answer feature so that the door phone can automat...

Page 35: ...delay time as 1 second then the call will be answered in 1 second automatically Mode set up the Video or Audio mode you preferred for the automatic call answering Auto Answer enable the auto answer function 7 5 Enabling Prevent SIP Hacking You can enable the Prevent SIP Hacking so that the door phone will only receive calls from the SIP numbers registered in the same SIP server and contacts added ...

Page 36: ...device then the SIP server max call time will be applied 7 6 Call Settings 7 6 1 Maximum Call Duration Setting E16 series door phone allows you to set up the call time duration in receiving the call from the calling party as the calling party might forget to hang up the phone When the call time duration is reached the door phone will terminate the call automatically To do the configuration you can...

Page 37: ...g from 5 120 sec For example if you set the dial in time duration as 60 seconds in your door phone then the door phone will hang up the incoming call automatically if the call is not answered by the door phone in 60 seconds 60 seconds is the dial in time duration by default Dial Out Time enter the dial in time duration for your door phone ranging from 5 120 sec For example if you set the dial out ...

Page 38: ...nsumption and sample rate for the four types of codecs below Codec Type Bandwidth Consumption Sample Rate PCMA 64 kbit s 8kHZ PCMU 64 kbit s 8kHZ G729 8 kbit s 8kHZ G722 64 kbit s 16kHZ 7 6 3 2 Configure Video Codec These series support the H 264 codec that provides a better video quality at a much lower bit rate with different video quality and payload To do the configuration you can go to Accoun...

Page 39: ...ry second is greater in amount therefore the video will be clearer While the default code bitrate is 2048 Payload select the payload type ranging from 90 118 to configure the audio codec payload The payload between the door phone and the corresponding intercom device should be identical The default payload is 104 7 7 Configure DTMF Data Transmission In order to achieve door access via DTMF code or...

Page 40: ... with as the party for receiving signaldata How to Notify DTMF select among four types Disable DTMF DTMF Relay and Telephone Event according to the specific type adopted by the third party device You are required to set it up only when the third party device to be matched with adopts Info mode Payload set the payload according to the specific data transmission payload agreed on between the sender ...

Page 41: ...e 37 8 Contact List Configuration 8 1 Contact List Configuration on the Device You can configure the contact list in terms of adding and modifying contact groups or contacts on the device directly To configure the phone book on the device User Group ...

Page 42: ...List Setting Parameter Set up Show Tenants of Local Group Enabled tick or untick the check box to control the display of the group label If you untick the check box then only the group tab will be displayed while the contact tab will be concealed and viceversa Show Cloud Tenants Enabled tick the check box to show the cloud tenants in the tenant s list And when you untick the check box the cloud te...

Page 43: ...s function is enabled you can press anywhere on the contact tab to dial out This function will be disabled when you untick the check box and when it is disabled you need to press the Call icon in the middle of the tab to dial out Hide Group Label for Contact List tick or untick the check box to control the display of the group label If you untick the check box then only the contact tab will be dis...

Page 44: ...Hold Delay Sec set the relay hold delay timing ranging from 1 10 Sec For example if you set the hold delay time as 5 sec then the relay will stay triggered for 5 seconds after the door is It means the door will stay open for 5 seconds DTMF Mode select the number of DTMF digits for the door access control Ranging from 1 4 digits For example you can select a 1 digit DTMF code or 2 digit DTMF code et...

Page 45: ...relay switch according to your need For example you can name the relay switch according to where the relay switch is located for convenience 9 2 Web Relay Setting In addition to the relay that is connected to the door phone you can also control the door access using the network based web relay on the device and on the device web interface 9 2 1 Configure Web Relay on the WebInterface Web relay nee...

Page 46: ... the web relay manufacturer Password enter the password provided by the web relay manufacturer The passwords are authenticated via HTTP and you can define the passwords using http get Action Web Relay Action enter the specific web relay action command provided by the web manufacturer for different actions by the web relay Web Relay Key enter the configured DTMF code when the door is unlocked via t...

Page 47: ...nfigure Web Relay on the Device After the web relay actions are entered on the web interface you can now select the specific number of the web relay actions to be carried for the specific resident you added for the door unlock To configure it go to User UserList ...

Page 48: ...ure is designed for some specific scenarios such as the time after school or for morning work time To do the configuration navigate to Access Control Relay Relay Scheduleinterface Parameter Set up Relay ID choose the relay you need to set up Schedule Enabled it is disabled by default Only choose to enable it and you can select the schedule For creating the schedule please refer to the door access ...

Page 49: ...lied to the door access control intended for the individual user or a group of users created Moreover you can edit your door access schedule if needed 10 1 1 Create Door Access Schedule on the Web You can create the door access schedule on a daily or monthly basis and you can also create a schedule that allows you to plan for a longer period of time in addition to running the door access schedule ...

Page 50: ...le Name enter the daily schedule name Date Time set up the time schedule for the validity of the door access during the day To create a daily schedule select Weekly mode Parameter Set up Day of Week select the day s on which door access can be valid on a weekly To create a longer period schedule ...

Page 51: ...r Guide 47 Parameter Set up Start Date End Date set the date range of the validity of the door access 10 1 2 Create Door Access Schedule on the Device You can also create a door access schedule on the device You can go to Schedule Add Schedule ...

Page 52: ...t or export the schedules in order to maximize your door access schedules management efficiency You can go to Setting Schedule then click Import 10 1 4 Edit the Door Access Schedule If you want to edit or delete the door access schedule you created you can edit or delete the configured schedule separately or in batch To edit the schedule on the web interface go to Setting Schedule To edit the sche...

Page 53: ...www akuvox com E16 Door Phone Administrator Guide 49 Note It only supports xml format files for importing and exporting the schedule ...

Page 54: ...needed On the web navigate to Access Control Relay Access Authentication Mode Parameter Set up Authentication Mode select Any method if you allow all the access methods to unlock the door Select Face PIN if you want to apply dual access methods Face PIN for the door unlock Select Face RF Card if you want to apply dual access methods Face RF Card for the door unlock 11 2 Configure PIN Code for Door...

Page 55: ...d to the Akuvox SmartPlus Parameter Set up Enabled tick the check box to enable the Public PIN codeapplication PIN Code set the PIN code with a digit limit ranging from4 8 11 2 2 Configure Private PIN Code on the Device You can configure door access by Private PIN code for the resident on the device by entering the user s name and the PIN code for the door access Path User User List ...

Page 56: ...ace you can not only set up a PIN code but also set and select the door access schedule that you created for the validity of the PIN Code access during a certain time span you scheduled In addition you can set the limit for the total number of valid PIN code door access To configure the PIN code go to Directory Userinterface ...

Page 57: ...ode are entered you can scroll down to Access Setting on the same page to set door access Schedule for Private PIN Code door access Parameter Set up Relay select the relay for the door unlock for theuser Floor NO enter the resident s floor number Web relay select the specific number of web relay action commands you have set up on the web interface Schedule select from the created door access sched...

Page 58: ...meter Set up Authorization Mode select access mode between PIN and APT PIN If you select the PIN then you are only required to enter the PIN code directly for the door access while if you select APT PIN then you are required to enter the Apartment Number first before entering your PIN code for the door access 11 3 Configure RF Card for Door Unlock 11 3 1 Add RF Card on the Web Interface To add RF ...

Page 59: ...13 56 MHz and 125 KHz can be applicable to the door phone for door access 11 3 2 Add RF Card to the Device You can configure the RF card directly on the device for the door access while setting up the time schedule for the validity of the RF card access along with the web relay that can be triggered with the RF card etc To add an RF card tap User then User List then Add ...

Page 60: ...s Control Card Setting interface Parameter Set up IC Card Display Mode select the card format for the ID Card for the door access among five format options 8H10D 6H3D5D W26 6H8D 8HN 8HR The card code format is 8HN by default in the door phone 11 4 Configure Facial Recognition for Door Unlock 11 4 1 Enroll Face Data on the Device You can configure door access by facial recognition on the device by ...

Page 61: ...upload the face data to the device on the web interface To do so go to Directory User then click Add After that upload the face photo Parameter Set up Status it will show Registered when the picture uploaded conforms to the format and standard otherwise it would show Unregistered as the default However the ...

Page 62: ...recognition quality and user experience through the basic facial recognition setting To configure the configuration on the web Access Control Face Setting interface Parameter Set up Face RecognitionEnabled click on Enable to turn on the facial recognition function Facial recognition is enabled by default Offline LearningEnabled select Enable if you want to improve the device recognizing capability...

Page 63: ...rval between every two facial recognitions from 1 8 minutes For example if you select 5 then you have to wait for 5 min before you are allowed to perform the facial recognitionagain 11 5 Configure Door Access Using Configured Files E16 series door phones allow you to speedily configure user s specific door access in batch byimporting the configured all in onedooraccess controlfiles incorporating u...

Page 64: ... to enable the QR code function before you can gain door unlock via QR code You can go to Access Control Relay Open Relay via QR Code Unlock by Bluetooth You can also gain the door access by mobile phone with Bluetooth which is used together with Akuvox SmartPlus You can shake the mobile phone closer to the access control terminal for the door access To configure the configuration on web Access Co...

Page 65: ...ess by mobile phone with NFC which is used together with Akuvox SmartPlus You can keep the mobile phone closer to the door phone for door access Path Access Control Card Setting NFC Parameter Set up Enable enable the NFC function if you want to unlock the door via NFC 11 8 Unlock by HTTP Command on Web Browser You can unlock the door remotely without approaching the device physically for the door ...

Page 66: ...xample Admin Password enter the password for the HTTP command For example 12345 Please refer to the following example http 192 168 35 127 fcgi do action OpenDoor UserName admin Password 12345 DoorNum 1 11 9 Unlock by Exit Button by theDoor When you need to open the door from inside using the exit button installed by the door you can configure the access control terminal Input to trigger the relay ...

Page 67: ...n input istriggered Action Delay Mode if you select Unconditional Execution then action will be carried out when the input is triggered If you select Execute If Input Still Triggered then the action will be carried out if the input stays triggered For example if the door stays open after triggering input an action such as an email will be sent to notify the receiver Execute Relay set up relays to ...

Page 68: ...erface and set up identical DTMF codes on the corresponding intercom devices such as the indoor monitor which allows residents to enter the DTMF code on the soft keypad or press the DTMF code attached to unlock tab on the screen to unlock the door for visitors etc during a call To do the extra DTMF configuration on the web interface you can go to Account Advanced DTMF interface Parameter Set up Ty...

Page 69: ...y temperature measurement function designed to be applied in the situation where the measurement becomes necessary for the safety of the residents and visitors etc Residents and visitors are required to go through temperature measurements along with an optional mask detection check before they are allowed for door access 11 12 1 Body Temperature Measurement Configuration You can configure the body...

Page 70: ...lay the mask wearing prompt only without making the mask wearing mandatory A warning alarm will be triggered when the body temperature measured is detected higher than the defined normal body temperature Normal Body Temperature set the body temperature to the predefined body temperature as the measuring basis in either Fahrenheit or Celsius For example if you set the temperature at 37 3 degrees ce...

Page 71: ...in later for the low body temperature If you select Just For Reminder then anyone with low body temperature will still be granted the door access Action to Execute check the box to enable or disable the SIP IP Call If you want to be notified via SIP IP call when abnormal temperature and low temperature are detected SIP IP Call Number enter the SIP or IP call for the notification The field will app...

Page 72: ...authorized removal of the device by triggering off the temper alarm on the device To configure the configuration on web Security Basic Temper Alarm interface Parameter Set up Enable tick the check box to enable the temper alarm function When the temper alarm goes off you can press the Disarm tab beside the check box to clear the alarm Key Status when the tamper alarm button pops up then the status...

Page 73: ...otification Setting If you want to receive the security notification via email you can configure the Email notification on the web interface properly To configure the configuration on web Setting Action Email Notification interface Parameter Set up Sender s Email Name enter the name of the email sender ...

Page 74: ...address SMTP Password configure the password of the SMTP service which is the same as the sender s email address Email Subject enter the subject of the email Email Content compile the email contents according to yourneed FTP Notification setting If you want to receive the security notification via FTP you can configure the FTP notification on the web interface properly To configure the configurati...

Page 75: ...otification If you want to receive the security notification via SIP call you can configure the FTP notification on the web interface properly Path Setting Action SIP Call Notification Parameter set up SIP Call Number enter the SIP call number IP number SIP Caller Name enter the name of the called party 12 3 Web Interface Automatic Log out You can set up the web interface automatic log out timing ...

Page 76: ...g ranging from 60 seconds to 14400 seconds The default value is 300 TFTP Server enter the address URL of the TFTP server for the FTP notification 12 4 Action URL E16 allows you to set up specific HTTP URL command that will be sent to the HTTP server for the predefined actions Relevant actions will be initiated if there occur any changes in the relay status input status PIN code and RF card access ...

Page 77: ...ng Up remote Http server ip Callnumber remote 3 Relay Triggered relay1status Http server ip relaytrigger relay1status 5 Relay Closed relay1status Http server ip relayclose relay1status 6 Input Triggered input1status Http server ip inputtrigger input1status 7 Input Closed input1status Http server ip inputclose input1status 8 Valid Code Entered code Http server ip validcode code 9 Invalid Code Enter...

Page 78: ...www akuvox com E16 Door Phone Administrator Guide 74 11 Invalid Car Entered card_sn Http server ip invalidcard card_sn 12 Tamper Alarm Triggered alarm status Http server ip tampertrigger alarm status ...

Page 79: ...egservice Image Quality select the quality for the image capturing among seven options QCIF QVGA CIF VGA 4CIF 720P 1080P After the MJPEG service is enabled you can capture the image from the door phone using the following three types of URL format http device ip 8080 picture cgi http deviceip 8080 picture jpg http deviceip 8080 jpeg cgi For example if you want to capture the jpg format image of a ...

Page 80: ...ou can go to the device web interface to obtain the real time video or you can also enter the correct URL on the web browser to obtain it directly To see the live stream on web Surveillance Live Stream interface To check the real time video using a URL you can Enter the correct URL http IP_address 8080 video cgi For example http 192 168 2 5 8080 video cgi ...

Page 81: ...monitor or obtain the real time audio video RTSP stream from the door phone using the correctURL 13 3 1 RTSP Basic Setting You are required to set up the RTSP function in terms of RTSP Authorization authentication password etc before you are able to use the function To configure the configuration on web Surveillance RTSP RTSP Basic interface Parameter Set up Enabled tick the check box to turn on o...

Page 82: ...nter the password for RTSP authorization 13 3 2 RTSP Stream Setting You can select the video codec format for the RTSP stream for the monitoring and you can also configure video resolution and bitrate etc based on your actual network environment on the web interface To configure the configuration on web Surveillance RTSP H 264 Video Parameters interface Parameter Set up Video Resolution select vid...

Page 83: ... stream channel 25fps is the video frame rate by default for the second video stream channel 2nd Video Bitrate select video bit rate among the six options for the second video stream channel While the second video stream channel is 512 kbps by default Video Crop select Original for the full screen video display And select Default if you only want to select the specific area on the video to be disp...

Page 84: ...ONVIF mode is Discoverable by default UserName enter the user name The user name is admin bydefault Password enter the password The password is admin bydefault After the setting is complete you can enter the ONVIF URL on the third party device to view the video stream For example http IP address 80 onvif device_service 13 5 Camera Mode You can select the camera mode for better video quality depend...

Page 85: ...www akuvox com E16 Door Phone Administrator Guide 81 ...

Page 86: ...Status Call Log Parameter Set up Save Call Log Enabled tick the check box to enable the call log function Call History select call history among four options All Dialed Received and Missed for the specific type of call log to be displayed Start Time End Time select the specific time span of the call logs you want to search check or export Local Identity displays the door phone s SIP account or IP ...

Page 87: ...ve the door open snapshot captured Export Picture Enabled enable it if you want to export the door log with a snapshot picture captured Status select between Success and Failed options to search for successful door accesses or Failed door accesses Time select the specific time span of the door logs you want to search check or export Name Code select the Name and Code options to search door log by ...

Page 88: ...mperature Log Save Picture Enabled enable it if you want to save the temperature measuring snapshot Export Picture Enabled enable it if you want to export the temperature log with a snapshot picture captured Time select the specific time span of the temperature log you want to search check or export Action click to display the picture captured ...

Page 89: ... about the specific log level to be entered for debugging purposes The default log level is 3 the higher the level is 5 the more complete the log is 7 Export Log go to the Export tab to export a temporary debug log file to a local PC Remote System Log Enabled select Enable or Disable if you want to enable or disable the remote system log Remote System Server enter the remote server address to rece...

Page 90: ...the PCAP auto fresh function If you set it as Enable then the PCAP will continue to capture data packets even after the data packets reached their 1M maximum in capacity If you set it as Disable the PCAP will stop data packet capturing when the data packet captured reached the maximum capturing capacity of 1MB 15 3 Remote Debug Server You can set up a remote debug server so that Akuvox technical t...

Page 91: ...o establish connections and enable sessions between two endpoint devices And a UA is comprised of UAC User Agent Client and UAS User Agent server with the UAC used to issue requests and UAS used to issue responses UA acts as a SIP service provider for the specific user device You can customize the user agent field in the SIP message If the user agent is set to a specific value users can see the in...

Page 92: ...m E16 Door Phone Administrator Guide 88 Note Firmware files should be in zip format for an upgrade 16 Firmware Upgrade E16 series door phones can be upgraded on the device web interface You can go to System Upgrade ...

Page 93: ...www akuvox com E16 Door Phone Administrator Guide 89 17 Backup If you want to import or export encrypted configuration files to your Local PC go to System Maintenance Others ...

Page 94: ... a feature used to configure or upgrade the devices in batch via third party servers DHCP PNP TFTP FTP and HTTPS are the protocols used by the Akuvox intercom devices to access the URL of the address of the third party server which stores configuration files and firmware which will then be used to update the firmware and the corresponding parameters on the door phone 18 2 Configuration Files for A...

Page 95: ...e devices For example cfg MAC based configuration provisioning MAC based configuration files are used for auto provisioning on a specific device as distinguished by its unique MAC number And the configuration files named with the device MAC number will be matched automatically with the device MAC number before being downloaded for the provisioning on the specific device 18 3 AutoP Schedule Akuvox ...

Page 96: ...r system to recognize and adapt to hardware configuration changes with little or no intervention by a user To configure the configuration on the web System Auto Provisioning PNP Option interface 18 5 DHCP Provisioning Configuration Auto provisioning URL can also be obtained using the DHCP option which allows the device to send a request to a DHCP server for a specific DHCP option code If you want ...

Page 97: ...ote The custom Option type must be a The value is the URL of the TFTP server Parameter Set up Custom Option enter the DHCP code that matched the corresponding URL so that the device will find the configuration file server for the configuration or upgrading ...

Page 98: ...ver URL init DHCP Option 43 if the device does not get an URL from DHCP Option 66 it will automatically use DHCP Option 43 This is done within the software and the user does not need to specify this To make it work you need to configure the DHCP server for option 43 with the updated server URL init 18 6 Static Provisioning Configuration You can manually set up a specific server URL for downloading...

Page 99: ...es for the provisioning User Name set up a user name if the server needs a user name to be accessed otherwise leave it Password set up a password if the server needs the password to be accessed otherwise leave it Common AES Key set upAES code for the intercom to decipher the general Auto Provisioning configuration files ...

Page 100: ...8 0 19 allows anonymous login ftp username password 192 168 0 19 requiresauser nameand password HTTP http 192 168 0 19 use the default port 80 http 192 168 0 19 8080 use other ports such as8080 HTTPS https 192 168 0 19 use the default port 443 Note Akuvox does not provide user specified server Please prepare TFTP FTP HTTP HTTPS server by yourself AES Key MAC set up AES code for the intercom to dec...

Page 101: ...arameter Set up Wiegand Display Mode select Wigand Card code format among 8H10D 6H3D5D 6H8D 8HN 8HR Wiegand Card Reader Mode set the Wiegand data transmission format among three options Wiegand 26 Wiegand 34 Wiegand 58 The transmission format should be identical between the door phone and the device to beintegrated Wiegand Transfer Mode set the Transfer mode between Input or Output if the door pho...

Page 102: ...x220x11 Wiegand Output Data Order set the Wiegand output data sequence between Normal and Reversed if you select Reversed then the input card number will be reversed and vice versa Wiegand Output CRC this function is used for Wiegand data inspection It is turned on by default If it is not turned on you might not be able to integrate the device with third party devices 19 2 Integration via HTTP API...

Page 103: ...d Digest authorization mode is selected The default user name is Admin 1st IP 5th IP enter the IP address of the third party devices when the WhiteList authorization is selected for the integration 19 3 Lift Control You can connect the E16 door phone with AKuvox EC32 lift controller and third party lift controllers for the lift control You can summon the lift to go down to the ground floor when yo...

Page 104: ...Select KEYKING if you want to integrate with the KEYKING lift controller 19 4 Integrate with third party Access Control Server You can access the door phone using the QR code or access card generated by a third party server For example when you use the QR code on the door phone the QR code will be sent to the third party server for verification And you will be granted access if the QR code passes ...

Page 105: ...rification For QR code verification enter the QR code HTTP command provided by the third partyservice provider See theexample below hs ACS checking QR http www server com base hs ACS checking QRCode DeviceID Card For Card verification enter the access card HTTP command provided by the third partyserviceprovider Seetheexamplebelow http www server com base hs ACS checking QRCode DeviceID Card Prompt...

Page 106: ...h the System PIN Code for accessing the device setting and the login password for accessing the web interface In addition you can also select the user role when setting passwords To set the password go to System Security Web Password Modify To set up the system PIN code you can go to the system PIN section ...

Page 107: ... on the device web interface as well Moreover you can set up a schedule for the device to be restarted To restart the system setting on the web System Upgrade interface To set up the device reboot schedule go to System Auto Provisioning Reboot Schedule To reboot the device manually go to System Upgrade Basic To reboot the device tap Advanced Reboot ...

Page 108: ... device deleting both configuration data and user data such as RF cards face data and so on Or select Reset Configuration to Default State Except Data Reset if you want to reset the device retaining the user data To reset the device go to System Upgrade To reset the device to the factory setting on the device go to Advanced Reset ...

Page 109: ...E16 Door Phone Administrator Guide www akuvox com 105 ...

Page 110: ...tic Call Distribution Autop Automatical Provisioning AES Advanced Encryption Standard BLF Busy Lamp Field COM Common CPE Customer Premise Equipment CWMP CPE WAN Management Protocol DTMF Dual Tone Multi Frequency DHCP Dynamic Host Configuration Protocol DNS Domain Name System DND Do Not Disturb DNS SRV Service record in the Domain Name System FTP File Transfer Protocol GND Ground ...

Page 111: ...nfrared LCD Liquid Crystal Display LED Light Emitting Diode MAX Maximum POE Power Over Ethernet PCMA Pulse Code Mod PCMA Pulse Code Modulation A Law PCMU Pulse Code Modulation µ Law PCAP Packet Capture PNP Plug and Play RFID Radio Frequency Identification RTP Real time Transport Protocol RTSP Real Time Streaming Protocol MPEG Moving Picture Experts Group MWI Message Waiting Indicator ...

Page 112: ... Forum SIP Session Initiation Protocol SNMP Simple Network Management Protocol STUN Session Traversal Utilities for NAT SNMP Simple Mail Transfer Protocol SDMC SIP Devices Management Center TR069 Technical Report069 TCP Transmission ControlProtocol TLS Transport Layer Security TFTP Trivial File Transfer Protocol UDP User Datagram Protocol URL Uniform Resource Locator VLAN Virtual Local Area Networ...

Page 113: ...2396 to enter the home screen and press 1 to go to the system Information screen to check the IP address For devices with touch screen X915 While X915 power up normally in the dial interface press 9999 Dial key 3888 and OK to enter the system setting screen Go to the Info screen to check the IP address Common method Using Akuvox IP Scanner to search Akuvox devices in the same LAN network Q2 Do Aku...

Page 114: ...llowing steps The import format is zip 1 After you export you need to unzip the tgz folder then make the unzipped folder into zip again Q6 Which version of ONVIF do R20 and X915 support A6 Onvif 18 04 profiles Q7 Do door phones support these card types Prox Legacy iClass iClassSE HID Mifare HID DESFire and HID SEOS A7 Sorry they are not supported They need to be implemented via hardware modificati...

Page 115: ...e Administrator Guide www akuvox com 111 A8 1 Label Hardware version 1 Hardware version 2 Firmware Version The firmware is different between hardware version1 and hardware version2 Go to Web Status Firmware Version ...

Page 116: ...X X X is hardware version1 220 X X X is hardware version2 Hardware version The firmware is different between hardware version 1 and hardware version 2 Go to Web Status Firmware Version If the hardware version is 220 X then the device is the hardware version2 ...

Page 117: ... For more information about the product please visit us at www akuvox com or feel free to contact us by Sales email sales akuvox com Technical support email support akuvox com Telephone 86 592 2133061 ext 7694 8162 We highly appreciate your feedback about our products ...

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Akuvox E16 Series, Administrator'S Manual

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