AKG HUB4000 Q Quick Start Manual Download

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AKG Wireless Systems

HiQnet

Ⓡ

Remote Control and Setup

This guide helps you to get started quickly with setting up and remote control of your

AKG wireless system

with the PC software

Harman System Architect

, the

AKG

Wireless iPhone

Ⓡ

App

and

Soundcraft Vi consoles VM

feature based on

Harman

HiQnet

Ⓡ

protocol using the

HUB4000 Q

If you have further questions check out the FAQs and manuals which can be found

online at

http://www.akg.com/hiqnet

If you need further help please send an email to

[email protected]

December 2012

Page 1

HUB4000 Q – Quickstart Guide

Summary of Contents for HUB4000 Q

Page 1: ...tware Harman System ArchitectTM the AKG Wireless iPhoneⓇ App and Soundcraft Vi consoles VM2 feature based on Harman HiQnetⓇ protocol using the HUB4000 Q If you have further questions check out the FAQs and manuals which can be found online at http www akg com hiqnet If you need further help please send an email to hiqnet akg com December 2012 Page 1 HUB4000 Q Quickstart Guide ...

Page 2: ...ser interface for your needs The AKG Wireless iPhone App can monitor and control your wireless system from your Apple iPhoneⓇ or iPodⓇ touch directly on stage via WLAN Wi Fi Checking the radio signal on stage was never easier as with the AKG Wireless App With the VM2 feature of Soundcraft Vi mixing consoles you can monitor your AKG wireless systems directly form Vi Vistonics user interface For con...

Page 3: ...you don t have to care about IP addresses that s done by the DHCP server inside your DHCP router è Connect the Ethernet connector at the HUB4000 Q with the HiQnet ethernet LAN Local Area Network e g if you have connected a DHCP router with one of the LAN ports of the DHCP router Depending on which monitoring System Architect VM2 or Wireless iPhone App you want use connect one or multiple of the fo...

Page 4: ...s firmware o If your HUB4000 Q icons don t show up your network is configured wrong è Check out the FAQs page 13 which describe how to setup and configure your network and or HUB4000 Qs properly Create a Master Control Panel è Select all HUB4000 Q icons at Venue View è Right click on one of the selected HUB4000 Q icons è Select from the Context Menu Create Master Control Panel AKG HUB4000 Q Then a...

Page 5: ...e iTunes App Store http itunes apple com at app akg wireless id362476960 mt 8 è Setup a WLAN Wireless Local Area Network at your WLAN router which is connected to your HiQnet network and your HUB4000 Qs è Be sure to hide the WLAN and to setup a password for entering the WLAN This avoids misusage è Connect your iPhone iPod iPad touch to your WLAN at iPhone settings è Start your AKG Wireless iPhone ...

Page 6: ...within the Device Stripe like audio and radio levelmeters name and radio frequency and battery lifetime è RF Monitor Flip your iPhone iPod touch to landscape view and you get a full featured RF Monitor Rehearsal tool for the RF link of your wireless device You can check the radio link and the radio coverage directly on stage from your iPhone with the RF Monitor December 2012 Page 6 HUB4000 Q Quick...

Page 7: ... the selected HUB4000 Qs is created The Master Control Panel is able to control all AKG devices of all HUB4000 Qs from a single panel Overview over Product Panel Master Control Panel è You can open a Product Panel of a single HUB4000 Q by double clicking on the HUB4000 Q icon at the Venue View è Or if you have multiple HUB4000 Qs it is recommended to build a Master Control Panel see above You can ...

Page 8: ...0 Q Quickstart Guide Mute the device Audio levelmeter Set squelch level Set name of AKG device Radio frequency levelmeter SR 4x00 stripe Battery rest play time Frequency Radio frequency levelmeter Information menu Battery meter Audio levelmeter Frequency preset DSR700 stripe Set name Channel 2 Channel 1 Set audio effects Compressor and limiter meters Information menu Set RF power Audio input meter...

Page 9: ...E CLICK 1 Click Setup calculates INTERMODULATION FREE frequencies on the fly for all wireless devices of all Frequency Bands It is easy to use and find up to 40 frequencies in a 30 MHz Band Simply click the START button at the 1 Click Setup panel and your entire wireless system will be setup December 2012 Page 9 HUB4000 Q Quickstart Guide ...

Page 10: ...ned scan devices The Frequency Graph shows all AKG Devices in a graphical way together with the environment scan data the intermodulation products and you can save open and print the environment scan data Check Radio Frequency Link RF Monitor With the RF Monitor you can monitor the Radio Frequency RF Link over time The RF Monitor shows the RF levels of both antannas over time and the Mic Mute stat...

Page 11: ...th pushing the mute button of the Mic while checking the RF distribution on the stage you can set locators time markers Set locators with HT PT mute button December 2012 Page 11 HUB4000 Q Quickstart Guide ...

Page 12: ...ave a large Monitor Panel for your entire wireless system where you can monitor all parameters at once simply convert the Master Control Panel to Custom and you ll get a Monitor Panel with all wireless devices on one panel on one page see screenshot Add Offline Devices As System Architect can be configured offline and offline settings cen be send down to an online system You can also add offline d...

Page 13: ... your PC than you have to use a crossover network cable The HUB4000 Q is not powered on à check the power connection of the HUB4000 Q The HUB4000 Q has no or wrong IP address subnet settings à See FAQ 3 FAQ 2 2 AKG Wireless iPhone App shows no list entries devices at it s main list screen à See FAQ 2 1 FAQ 2 3 Soundcraft Vi console VM2 shows no list entries devices at it s HiQnet list screen à See...

Page 14: ...iation Set the DIP switch to the following setting ON DIP 1 4 ON DIP 2 3 OFF o Power cycle the HUB4000 Q Switch the Power OFF and ON o Wait till the 8 slot LEDs went from the left and right side to the middle and back again periodically o Set the DIP switch to the following setting ON DIP 1 2 3 4 OFF o Now the HUB4000 Q starts first with trying to find an IP address with DHCP If the HUB4000 Q does...

Page 15: ...k on the list entry or click the Configure Button at the bottom of the Readdress Devices panel The Configure Device Dialog is opened At this example the Device has the IP address 169 2 1 52 and is in the subnet 255 255 0 0 The computer has in this example the IP address 192 168 1 1 and the subnet 255 255 255 0 That means that the device has the wrong IP address and subnet See FAQ 6 1 Now you can c...

Page 16: ...asks me to perform a firmware update of my HUB4000 Q If you have downloaded a new version of System Architect and start System Architect and a HUB4000 Q is detected you have to perform a firmware update Mixed configurations of an old HUB4000 Q firmware together with the newest System Architect versoin are not supported It is recommended to use always the latest version of System Architect which al...

Page 17: ...recommended to use the default DIP switch setting all switches OFF This setting uses the stored IP address setting Configuration 1 ON DIP 1 2 3 4 OFF Default recommended configuration Use stored settings Uses System Architect settings At shipping first start up DHCP AutoIP Configuration 2 ON DIP 1 2 ON DIP 3 4 OFF DHCP AutoIP Overrules System Architect setting Configuration 3 ON DIP 1 2 3 ON DIP 4...

Page 18: ... by the DHCP server inside your DHCP router Note It is possible to operate several HUB4000 Qs throughout several subnets from a single System Architect This needs advanced network configuration and is only recommended for advanced users Please contact HiQnet akg com for further assistance IP address Each device in a LAN must have a unique IP address Subnet The subnet defines the digits of the IP a...

Page 19: ... 0 10 Then the PC would be configured right FAQ 6 3 Do i need to configure my Windows firewall It is recommended to switch of your Windows firewall FAQ 6 4 How do i setup my network router Normally you can do this within your internet browser by typing in the IP address of your wireless router in the adress bar of internet explorer By default most router use the IP address 192 168 0 1 Please refer...

Page 20: ...55 255 0 HUB4000 Q Hub 2 IP adress 192 168 0 22 Subnet 255 255 255 0 PC IP adress 192 168 0 3 Subnet 255 255 255 0 2 PC multiple HUB4000 Qs network switch The PC is connected via a network switch to the multiple HUB4000 Qs The network settings must be set manually at the PC and HUB4000 Qs Make sure that the PC and the HUB4000 Qs have the right IP settings See FAQ 3 5 6 1 6 2 6 4 14 Switch HUB4000 ...

Page 21: ...fic if a device is connected to the HUB4000 Q and the device is turned on If the device is turned off the slot LED blinks periodically to indicate that the device is turned off FAQ 9 I see 2 HUB4000 Q at the Venue View but if I click on one HUB4000 Q icon I just can control one HUB4000 Q To be able to control multiple HUB4000 Qs from a single window you have to create a Master Control Panel Read t...

Page 22: ...Variant of the expected physical AKG Device The Mismatch at the plug in will be automatically resolved FAQ 12 The HUB4000 Q is going Online Offline after some time or The Meters buttons and other controls are not or very slow reacting See the FAQ 13 2 4 FAQ 13 The HUB4000 Q is part of a Cobranet System and behaves very strange The HUB goes Online Offline is not or slow reacting If the HUB4000 Q is...

Page 23: ...rt Button Control Panel At Control Panel click on Network and Sharing Center and click on the View status link of the HiQnet network Unidentified network at this example o Windows 7 Click Start Button Control Panel At Control Panel click on Network and Sharing Center and click on Connections link of the HiQnet network XP Vista December 2012 Page 23 HUB4000 Q Quickstart Guide ...

Page 24: ...ng IP address See FAQ 6 2 for more information about setting an IP address FAQ 15 System Architect crashes when starting 1 Click Setup System Architect 1 Click Setup only works with 32 bit versions of Windows operating systems With 64 bit versions of Windows operating system System Architect is crashing when launching 1 Click Setup This issues is known and AKG is working on a solution to fix it FA...

Page 25: ...son it is not able to perform an environment scan If you want to perform an environment scan at the bands of your SST4s you need to connect either SR4000 4500 or DSR700 to your HUB4000 Qs FAQ 18 I cannot update the firmware of SR4000 The firmware of SR4000 cannot be updated due to technical reasons FAQ 19 After loading a venue file audio and RF meters are not working any more This is a known issue...

Page 26: ...tp hiqnet harmanpro com downloads php The latest System Architect version 3 4 or higher includes all software modules for the HUB4000 Q Before System Architect and the new HUB4000 Q plug in can be used the HUB4000 Q firmware must be updated with the System Architect firmware updater to the latest version of firmware which is already included in System Architect 3 4 Please refer to the System Archi...

Page 27: ...king Closing all Custom control panels and docking and floating the product panel or master control panel solves the problem DSR700 SYSTEM ARCHITECT WORKS ONLY WITH DSR700 FIRMWARE 2 1 OR HIGHER IT IS RECOMMENDED TO UPDATE ALL DSR700s TO A NEWER HIGHER FIRMWARE VERSION Firmware 2 1 is included at System Architect 3 4 Please use the Firmware Update tool within the AKG HUB4000 Q panel to update DSR7...

Page 28: ...ware version 1 10 No Environment Scan is possible Clearing States is not possible Locate is not possible IT IS RECOMMENDED TO UPDATE THE SR4000 Version 1 10 TO FIRMWARE VERSION 1 22 Please contact hiqnet akg com for further help AKG Acoustics December 2012 December 2012 Page 28 HUB4000 Q Quickstart Guide ...

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