11
TROUBLE SHOOTING GUIDE
If you have followed the instructions and are having difficulty operating the unit, locate the PROBLEM in
the left column below. Check the corresponding POSSIBLE CAUSE column to locate and remedy the
problem.
PROBLEM
POSSIBLE CAUSE
SOLUTION
No power when ON/OFF button
is on.
No power plugs connection at
the AC outlet.
Insert the adaptor plug into the
AC outlet.
No power when adaptor
plugged in.
The AC outlet may not have
power.
Check the outlet with a working
lamp or other electrical
appliance.
The DC small plug is not secure
on the back of the unit.
Secure the DC small plug into
the back of the unit.
No Sound
Volume control is set to
minimum.
Turn up the volume on the TV or
PA system.
Volume control on TV set or PA
system is set to minimum.
Turn up the volume on the TV or
PA system.
TV or PA system is powered off.
Turn on the power at the TV/PA
system.
AUX OUT jack not connected.
Follow directions “Audio
Connection” page.
Wrong function selected
Select the correct function by
CD/ Radio/ Aux selector
CD player does not work
normally or the LED displays
“no”, “E” or “- -”.
Disc is inserted upside down.
Insert the disc correctly.
Disc is dirty.
Wipe clean with a soft cloth.
Disc is scratched.
Use a new disc.
Disc is warped.
Use a new disc.
A non standard disc is inserted
Only use discs bearing the
standard logo.
Lens is dirty
Use a CD lens cleaner
Moisture has formed inside the
CD deck.
Wait about 20 – 30 minute to let
it dry out.
CDG machine needs to be
reset.
Disconnect the machine from
the power source for 2-5 minute.
No sound – if audio is going
through TV, VCR, or home
stereo
Source selection on TV or VCR
or home stereo is not set
properly.
Select AUX IN as the source for
your TV, VCR or home stereo.
Improper connection to stereo
system or PA
Follow direction on “Audio
Connection” page for
connecting to a home stereo
system.
