background image

Arming/Disarming

Push notifications

SMS

The hub does not notify users and the security company about the triggering of the
opening detectors in the Disarmed mode when the Chime function is enabled and
configured. Only the sirens connected to the system notify about the opening.

Connecting to the monitoring station of security company

The list of companies that receive system notifications to the monitoring station
can be found in the 

Security companies

 menu in the Ajax app:

Devices   

 Hub 

 Settings   

 Security companies.

Select a security company and click 

Send Monitoring Request

. After that, the

security company will contact you to discuss the connection terms. You can
also contact the company representatives yourself to agree on the connection.
The phone number, email address, and website of the security company are
available in the Ajax app.

You can also connect the hub to the CMS by e-mail of the security company. To
do this, in the 

Security companies

 menu, click on the letter icon, enter your e-

mail, and click 

Continue

. Confirm your choice of company and click 

Send

Request

.

Additional features

Video surveillance

Third-party cameras can be connected to the security system: thanks to the
RTSP protocol support, integration with IP cameras and Dahua, Hikvision, Safire,
EZVIZ, and Uniview DVRs is implemented.

Changing the security
mode of an object or group

activation/deactivation

Night mode

What is Chime

Summary of Contents for Hub Hybrid

Page 1: ...the operation of connected devices interacts with the user and the security company Intended for indoor installation Hub Hybrid needs Internet access to connect to the Ajax Cloud service Available com...

Page 2: ...Battery not included 3 QR code and ID serial number of the control panel 4 Perforated part of the casing Necessary for tamper triggering in case of any attempt to detach the device from the surface D...

Page 3: ...s when the casing lid of Hub Hybrid 2G 4G is removed 6 QR code and ID serial number of the device 7 Power cable connector 8 Ethernet cable connector 9 Power button 10 Terminals for connecting a 12 V b...

Page 4: ...rder of connecting the wires when installing Fibra devices Operating principle Hub Hybrid is a hybrid control panel of the Ajax security system It controls the operation of the entire system and conne...

Page 5: ...1 700 m without obstacles walls doors or inter floor constructions 3 Fibra is a wired protocol for transmitting events and alarms from Ajax bus devices The communication range is up to 2 000 m when co...

Page 6: ...ettings as well as the monitoring station of the security company will receive a notification about the incident No one can turn off the hub unnoticed even when the facility is disarmed If an intruder...

Page 7: ...from the Hub Hybrid is 500 mA The maximum dimensions of the battery to be installed in the casing are 151 65 94 mm and the weight is 5 kg OS Malevich Hub Hybrid is run by the real time operating syst...

Page 8: ...p battery only the indicator will blink every 10 seconds Lights up red The hub has no connection to the Internet or the Ajax Cloud service When operating on a backup battery only the indicator will bl...

Page 9: ...loud server Connection is needed for the operation of Ajax apps remote setup and management of the system and for sending push notifications to users Hub Hybrid is connected to the Internet via Ethern...

Page 10: ...3 Connect the power and Ethernet cables to the appropriate connectors 1 Ethernet cable connector 2 power cable connector 4 Install SIM cards...

Page 11: ...t disabled and a sufficient amount of funds on the account to pay for services as per the operator s tariff To disable the PIN code request insert the SIM card into the phone 1 first micro SIM slot 2...

Page 12: ...sidered a user of the system Changing or removing the administrator from the list of hub users does not reset the settings of the system or connected devices To add a hub to the How to set or change A...

Page 13: ...s will be highlighted in red Hub icons Icons display some of the Hub Hybrid statuses You can view them in the Ajax app in the Devices tab Icon Meaning Hub operates in the 2G network Hub operates in th...

Page 14: ...s not available or not configured Hub states States can be found in the Parameter Meaning Malfunction Click the button to open the list of Hub Hybrid malfunctions The field appears only if a malfuncti...

Page 15: ...se in the radio channel Measured in the place where the hub is installed The first two values show the level at Jeweller frequencies and the third at Wings frequencies Online the hub is connected to A...

Page 16: ...an Unknown number the operator has not written it to the memory of the SIM card SIM card 2 The number of the SIM card installed in the second slot To copy the number click on it If the phone number is...

Page 17: ...ID Identifier first 8 digits of the serial number of the Hub Hybrid The identifier is located on the device box and on the board under the QR code Connected the hub is connected to Ajax Cloud via Ethe...

Page 18: ...the hub and wireless devices and the presence of obstacles between them hindering the radio signal passage walls intermediate floors or large size objects located in the room To roughly calculate the...

Page 19: ...t the 12 V backup battery Do not connect third party power supplies This could result in a failure of the control panel Use a 12 V battery with a capacity of 4 or 7 A h The maximum dimensions of the b...

Page 20: ...ould result in the loss of connection between the hub and wireless devices Less than 1 meter away from Jeweller devices This could result in the loss of connection between the hub and these devices In...

Page 21: ...jax app To delete a room change its avatar or name go to room Settings by clicking on the gear icon Connection of wireless devices The hub is incompatible with other and To add a device to the hub in...

Page 22: ...ly it is important to properly design the project and install all devices correctly Failure to follow the basic installation rules and recommendations of the user manual may result in incorrect operat...

Page 23: ...floors and or ceilings This will provide greater security the wires will not be visible it will be impossible to accidentally damage them and it will be impossible for an intruder to access them When...

Page 24: ...the wire connection length Installation and connection Before installing the detectors and devices make sure that you have selected the optimal location and that it meets the conditions of the user m...

Page 25: ...ses per one segment and reduce the maximum length of the wired connection to 500 meters when connected via the Star connection method to 2 000 meters Hub Hybrid supports Star connection method only Ri...

Page 26: ...r end of the four wire cable to the terminals of the first device in the line observing the polarity and the order of wiring Securely fasten the cable to the terminals of the device 4 If another devic...

Page 27: ...ect the last device in the line to the next bus of the hub The nominal value of termination resistors is 120 Termination resistors are included in the complete set of Hub Hybrid Hub Hybrid supports St...

Page 28: ...lation engineer to name the device correctly or assign a room and a group to it we have provided two methods for device identification by LED indication and by alarm Method 1 By LED indication After b...

Page 29: ...category The device will stay in this category for 5 seconds and then move back to the bus category After identifying the device bind it to the hub To pair a device to a hub Updating the statuses of...

Page 30: ...old hub This must be done through the Ajax PRO app Hub Hybrid settings The control panel settings can be changed in Ajax PRO apps In order to change the settings Avatar Hub name Users Ethernet Cellul...

Page 31: ...Security Companies User Guide Data Import Unpair hub Hub settings reset Resetting the hub to the factory settings 1 Turn on the hub if it is off 2 Remove all users and installers from the hub 3 Hold...

Page 32: ...hey used for Types of notifications Malfunctions Push notifications SMS Alarm Calls not available for messages about the loss of connection between the hub and the Ajax Cloud server Push notifications...

Page 33: ...y company will contact you to discuss the connection terms You can also contact the company representatives yourself to agree on the connection The phone number email address and website of the securi...

Page 34: ...can use to evaluate the unfolding of the events at the facility over time This relieves users of unnecessary anxiety and prevents security companies from sending unnecessary patrol dispatches The dete...

Page 35: ...l and other active solvents to clean the device Technical specifications Complete set Warranty Warranty for the AJAX SYSTEMS MANUFACTURING Limited Liability Company products is valid for 2 years after...

Page 36: ...Contact Technical Support User Agreement e mail Telegram Phone 0 800 331 911 Subscribe to the newsletter about safe life No spam Subscribe Email...

Reviews: