You can connect third-party cameras to the security system: seamless integration with Dahua,
Hikvision, and Sa re IP cameras and video recorders has been implemented. You can also
connect third-party cameras supporting RTSP protocol. You can connect up to 100 video
surveillance devices to the system.
Connecting to a security company
The list of companies that accept the system to the central monitoring station is in the Security
companies menu (Devices
→
Hub
→
Settings
→
Security companies):
Select a security company and click Send Monitoring Request. After that, the security company
will contact you and discuss the connection conditions. Or you can contact them yourself
(contacts are available in the app) to agree upon a connection.
Connection to the Central Monitoring Station (CMS) is implemented via the Contact ID or SIA
protocol.
Installation
Prior to installing the hub, make sure that you have selected the optimal location and that it
complies with the requirements of this manual! It is desirable that the hub be hidden from direct
view.
Make sure that the communication between the hub and all connected devices is stable. If the
signal strength is low (a single bar), we cannot guarantee a stable operation of the security
system. Implement all potential measures to improve the signal quality! At the very least,
relocate the hub as even repositioning by 20 cm can signi cantly improve the signal reception.
If low or unstable signal strength is still reported after relocation, use the
When installing and using the device, follow the general electrical safety regulations for using
electrical appliances, as well as the requirements of regulatory legal acts on electrical safety. It
is strictly forbidden to disassemble the device under voltage! Do not use the device with a
damaged power cable.
Hub installation:
Do not ip the hub when attaching vertically (for example, on a wall). When properly xed, the
Ajax logo can be read horizontally.
Do not place the hub:
How to add a camera to the Ajax security system
1. Fix the SmartBracket mounting panel with bundled screws. When using other fasteners,
make sure they do not damage or deform the panel.
We do not recommend using double-sided adhesive tape for installation: it can cause a hub to fall in
case of an impact.
2. Attach the hub to the mounting panel. After installation, check the tamper status in the Ajax
app and then the quality of the panel xation. You will receive a noti cation if an attempt is
made to tear the hub off the surface or remove it from the mounting panel.
3. Fix the hub on the SmartBracket panel with bundled screws.
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