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Settings reset

Resetting the hub to the factory settings:

Resetting the hub does not delete connected users!

Events and alarms noti cations

The Ajax security system informs the user about alarms and events in three ways: push
noti cations, SMS, and phone calls. The noti cation settings can be changed only for registered
users.

Types of events

Purpose

Types of noti cations

Malfunctions

Push noti cations

SMS

Alarm

Calls

Push noti cations

SMS

Events

Push noti cations

SMS

Arming/Disarming

Push noti cations

SMS

Video surveillance

User Guide — opens the Hub 2 Plus user guide.

Data Import — a menu for automatical transferring devices and settings from another hub.
Keep in mind that you are in the settings of the hub on which you want to import data.

Learn more about data import

Unpair hub — removes your account from the hub. Regardless of this, all the settings and
connected detectors remain saved.

1. Turn on the hub if it is off.

2. Remove all users and installers from the hub.

3. Hold the power button for 30 s — the Ajax logo on the hub will start blinking red.

4. Remove the hub from your account.

Loss of connection between the
device and the hub

Jamming

Low battery charge in device or
hub

Masking

Tampering alarm

Intrusion

Fire

Flood

Loss of connection between the
hub and the Ajax Cloud server

Activation of 

,

WallSwitch

Relay Socket

Arming/Disarming entire object or
group

Turning on 

Night mode

How Ajax noti es users of alerts

Summary of Contents for Hub 2 Plus

Page 1: ...ection information is exchanged with the hub via an encrypted channel Connect all communication channels to ensure a more reliable connection with Ajax Cloud and to secure against interruptions in the...

Page 2: ...pressing of the or by schedule A scenario can be created remotely in the Ajax app LED indication The Ajax logo on the hub front lights up red white or green depending on the status of the power supply...

Page 3: ...d connected to Ajax Cloud If the Ethernet connection is not established automatically disable proxy and MAC address ltration and activate DHCP in the router settings The hub will automatically receive...

Page 4: ...percentage Lid Status of the tamper that responds to hub dismantling External power External power supply connection status Connection Connection status between the hub and Ajax Cloud Cellular Data Th...

Page 5: ...avatar or name go to Room settings by pressing Connection of detectors and devices The hub doesn t support and integration modules When adding a hub to your account using the step by step guidance yo...

Page 6: ...to add new users to the hub Ethernet settings for wired Internet connection Ethernet allows you to enable and disable Ethernet on the hub DHCP Static selection of the type of the hub IP address to re...

Page 7: ...ngs in the hub Incoming the amount of data received by the hub Displayed in KB or MB Outgoing the amount of data sent by the hub Displayed in KB or MB USSD code enter the code that is used to check th...

Page 8: ...n the range of 12 to 300 s 36 s by default Number of undelivered packets to determine connection failure a counter of undelivered packets 8 packets by default Service is a group of hub service setting...

Page 9: ...button is pressed When the function is active the hub activates the connected sirens if the panic button was pressed in the Ajax app You can disable the sirens reaction when pressing the panic button...

Page 10: ...rm has been registered previously For arming the system should be restored by an authorized user or PRO user The types of alarms that require system restore are de ned when con guring the function The...

Page 11: ...is available only for the SIA protocol Object number the number of an object in the monitoring station hub IP address and Port are settings of the primary IP address and port of the security company...

Page 12: ...ferring devices and settings from another hub Keep in mind that you are in the settings of the hub on which you want to import data Learn more about data import Unpair hub removes your account from th...

Page 13: ...e security system Implement all potential measures to improve the signal quality At the very least relocate the hub as even repositioning by 20 cm can signi cantly improve the signal reception If low...

Page 14: ...rgy consumption from the 110 240 V grid 10 W Built in back up battery Li Ion 3 h Ensures up to 15 hours of operation when using SIM card only Energy consumption from the grid Up to 10 W Tamper proof A...

Page 15: ...s after the purchase and does not apply to the bundled rechargeable battery If the device does not function properly we recommend that you rst contact the support service as technical issues can be re...

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