AJAX Systems GlassProtect User Manual Download

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Warranty for the “AJAX SYSTEMS MANUFACTURING” LIMITED LIABILITY
COMPANY products is valid for 2 years after the purchase and does not apply to
the pre-installed battery.

If the device does not work correctly, you should rst contact the support
service — in half of the cases, technical issues can be solved remotely!

Technical support:

The full text of the warranty

User Agreement

[email protected]

Summary of Contents for GlassProtect

Page 1: ...stem via the protected radio protocol The communication range is up to 1 000 meters in line of sight Also GlassProtect can be connected to third party security systems using the or integration modules Users can configure GlassProtect via the for macOS Windows iOS or Android The system notifies users of all events through push notifications SMS and calls if activated The user can connect the Ajax s...

Page 2: ...ases the risk of false triggering GlassProtect detector does not react to the breaking of the film covered glass shockproof sunscreen decorative or any other type of film To detect the breaking of 1 LED indicator 2 Microphone hole 3 SmartBracket attachment panel perforated part is required for actuating the tamper in case of any attempt to dismantle the detector Don t break it out 4 External detec...

Page 3: ...ts can add the device to the hub Pairing the detector with hub DoorProtect Plus hub sirens 1 Following the hub user guide install the Create the account add the hub and create at least one room Ajax app 2 Switch on the hub and check the internet connection via Ethernet cable and or GSM network 3 Make sure that the hub is disarmed and does not update by checking its status in the Ajax app 1 Select ...

Page 4: ...e at the moment of switching on the device If the device failed to pair LED blinks once per second switch it off for 5 seconds and retry The detector connected to the hub appears in the list of devices in the app The update of the detector statuses in the list depends on the device ping interval set in the hub settings the default value is 36 seconds 3 Tap Add the countdown will start 4 Switch on ...

Page 5: ...pp and temperature at the installation site 2 4 C Jeweller Signal Strength Signal strength between the hub range extender and the opening detector We recommend installing the detector in places where the signal strength is 2 3 bars Connection Connection status between the hub range extender and the detector ReX range extender name Displays the status of using a Battery Charge Battery level of the ...

Page 6: ...Entering sec The time of Delay When Entering in the Night mode Delay when entering alarm activation delay is the time you have to disarm the security system after entering the premises Functions for the connected wired detector only Night Mode Delay When Leaving sec The time of Delay When Leaving in the Night mode Delay when leaving alarm activation delay is the time you have to exit the premises ...

Page 7: ...erates normally and transmits all events Lid only the hub administrator has disabled notifications about triggering on the device body Entirely the device is completely excluded from the system operation by the hub administrator The device does not follow system commands and does not report alarms or other events By number of alarms the device is automatically disabled by the system when the numbe...

Page 8: ...which GlassProtect is assigned The name of the room is displayed in the text of SMS and notifications in the event feed Delay When Entering sec Selecting delay time when entering Delay when entering alarm activation delay is the time you have to disarm the security system after entering the room Functions for the connected wired detector only 1 Select the hub if you have several of them or if you ...

Page 9: ...ering the premises Functions for the connected wired detector only Night Mode Delay When Leaving sec The time of Delay When Leaving in the Night mode Delay when leaving alarm activation delay is the time you have to exit the premises after the security system is armed Functions for the connected wired detector only Alarm LED indication Allows you to disable the flashing of the LED indicator during...

Page 10: ... Signal Strength Test Switches the detector to the Jeweller signal strength test mode The test allows you to check the signal strength between the hub and GlassProtect and determine the optimal installation site Detection Zone Test Switches the detector to the detection area test Signal Attenuation Test Switches the detector to the signal fade test mode available in detectors with firmware version...

Page 11: ...tting up opening detectors and setting up sirens GlassProtect settings Before configuring the chime make sure that a wired opening detector is connected to GlassProtect and that the External contact option is enabled in the GlassProtect settings in the Ajax app No the device operates normally and transmits all alarms and events Entirely the device will not execute system commands or participate in...

Page 12: ...e Ajax security system allows conducting tests for checking the functionality of connected devices 1 Go to the Devices menu 2 Select the GlassProtect detector 3 Go to its settings by clicking the gear icon in the upper right corner 4 Go to the Chime Settings menu 5 Select the siren notification for the event If external contact is open available if the External contact option is enabled 6 Select t...

Page 13: ...sound for 1 5 seconds after the first hit with a special tool or hitting a glass with a metal object After recognizing the sound the detector switches off the LED indicator for a second To be triggered when the system is armed the detector needs to recognize sounds in the following order low frequency sound hit firstly then high frequency sound glass shattering shards Otherwise the alarm will not ...

Page 14: ... is low one bar we cannot guarantee the stable operation of the detector Take all possible measures to improve the quality of the signal At least move the detector even a 20 cm shift can significantly improve the quality of signal reception If after moving the device still has a low or unstable signal strength use a Do not install the detector radio signal range extender 1 outside the premises out...

Page 15: ... blink after fixing in SmartBracket check the status of the tamper in the Ajax app and then the fixing tightness of the panel If someone detaches the detector from the surface or takes it off the attachment panel the security system notifies you 5 inside premises with the temperature and humidity beyond the range of permissible limits 6 closer than 1 m to the hub 1 Fix the SmartBracket attachment ...

Page 16: ...amp We recommend installing the wired detector at a distance no longer than 1 meter to GlassProtect Longer wire length increases the risk of its damage and reduces the quality of communication between the detectors To put out the wire from the detector body break out the plug If the connected wired detector is triggered you receive the notification ...

Page 17: ...by the hub If the detector battery is low the system notifies the user and the LED indicator smoothly lights up and goes off if a glass break is detected or the tamper is triggered Tech specs Sensitive element Electret microphone Glass break detection distance Up to 9 m Microphone coverage angle 180 Tamper protection Yes Radio communication protocol Jeweller Radio frequency band 866 0 866 5 MHz 86...

Page 18: ...nge From 10 С to 40 С Operating humidity Up to 75 Overall dimensions Ø 20 90 mm Weight 30 g Service life 10 years Certification Security Grade 2 Environmental Class II in conformity with the requirements of EN 50131 1 EN 50131 2 7 1 EN 50131 5 3 Complete Set Warranty hubs radio signal range extenders ocBridge Plus uartBridge Compliance with standards 1 GlassProtect 2 SmartBracket mounting panel 3 ...

Page 19: ...ars after the purchase and does not apply to the pre installed battery If the device does not work correctly you should first contact the support service in half of the cases technical issues can be solved remotely Technical support The full text of the warranty User Agreement support ajax systems ...

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