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Marvair ComPac AVHDA I&O Manual 03/2019 Rev.3
Chapter 6 Warranty
6.1 Airxcel Commercial Group Limited Product Warranty
If any part of your Airxcel Commercial Group Air Conditioner, Heat Pump or Unit Ventilator fails because
of a manufacturing defect within the time frame in the table below, the Airxcel Commercial Group
will furnish without charge, EXW Cordele, Georgia, the required replacement part. Any transportation,
related service labor, diagnosis calls, filter, driers, and refrigerant are not included. The owner must
provide proof of the date of the original start-up. The contractor’s invoice, the certificate of occupancy,
or similar documents are examples of proof of the date of the original start-up.
Marvair, ICE, Eubank
Suburban Applied Products
90 Days DOA w/Flat Rate Labor
1 Year Parts/Labor – Flat Rate
1 Year Parts
5 Years Heat Exchanger
5 Years Compressor
5 Years Compressor
The following extra cost warranties are available from Airxcel Commercial Group:
Bronze
Silver
Gold
Diamond
Any Special Warranty Written for a Job
1 Year Parts/Labor
2 Years Parts/Labor
5 Years Parts/Labor
Any related service labor, diagnosis calls, filter, driers and refrigerant are not included. Airxcel Commercial
Group will pay for non-priority shipping costs of the compressor during the first twelve months of the
warranty period. After the first twelve months of the warranty period, all costs of shipment and risk of
loss during the shipment of the compressor shall be the responsibility of the owner.
The owner of the product may ship the allegedly defective or malfunctioning product or part to Airxcel
Commercial Group, at such owner’s expense, and Airxcel Commercial Group will diagnose the defect
and, if the defect is covered under this warranty, Airxcel Commercial Group will honor its warranty
and furnish the required replacement part. All costs for shipment and risk of loss during shipment of
the product to Airxcel Commercial Group and back to the owner shall be the responsibility and liability
of the owner. Upon written request by an owner, Airxcel Commercial Group may arrange for remote
diagnosis of the allegedly defective or malfunctioning product or part but all costs for transportation,
lodging and related expenses with regard to such diagnostic services shall be the responsibility and
liability of the owner.
An owner requesting performance under this Warranty shall provide reasonable access to the allegedly
defective or malfunctioning product or part to Airxcel Commercial Group and its authorized agents
and employees.
This warranty applies only to products purchased and retained for use within the U.S.A., Canada, and
Mexico. This warranty does not cover damage caused by improper installation, misuse of equipment
or negligent servicing.
THIS WARRANTY CONSTITUTES THE EXCLUSIVE REMEDY OF ANY PURCHASER OF
AN AIRXCEL COMMERCIAL GROUP HEAT PUMP OR AIR CONDITIONER AND IS IN
LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT
LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR USE,
TO THE FULLEST EXTENT PERMITTED BY LAW. IN NO EVENT SHALL ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR USE EXCEED THE TERMS OF THE
APPLICABLE WARRANTY STATED ABOVE AND AIRXCEL COMMERCIAL GROUP SHALL
HAVE NO OTHER OBLIGATION OR LIABILITY. IN NO EVENT SHALL MARVAIR BE LIABLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR MONETARY DAMAGES.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH VARY FROM STATE-TO-STATE. Some states do not allow limitations
or exclusions, so the above limitations and exclusions may not apply to you.
09/2017 Rev.5
Supersedes 06/2004
