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Airwallet PRO310
Installation Guide
5. Are the devices within a 5-10 meters range?
6. Are the location services allowed? (Android only)
7. Is Bluetooth allowed? (iOS only)
B. The available/occupied busy signal is not working properly:
1. Has the correct busy signal mode been selected on the
Airwallet Dashboard?:
2. If the installation is AC is line then used for busy signal? If the
busy signal is neutral and can’t be modified to line, then switch
line/neutral power supply to the Airwallet PRO.
3. If a wrong feedback mode has been selected the Airwallet
PRO will become available after 5 min. if ‘high in use’ or ‘none’
is chosen. 2 hours if ‘end of cycle’ is chosen, and never if ‘low
in use’ is chosen.
4. Is the machine set up to match the busy signal type chosen on
the Airwallet Dashboard?
C. The machine does not start when I have paid:
1. Has wire no. 3 been supplied with the desired voltage?
2. Has the correct start signal been selected on the Airwallet
Dashboard?:
3. Did the transaction go through? Check the receipts page
4. Does the machine receive the correct start signal?
a. The Airwallet start signal is operated by a relay with
“normally open” (NO) and “normally closed” (NC) functions.
NO is on wire no. 4 and NC is on wire no. 7.
D. The App will not process my transaction
1. Check if your credit card is valid, if not attach another card.
2.
Check if your user information is valid by pressing the profile
icon in the menu.
