Frequently Asked Questions
WARRANTY:
The company warrants this product, to the original purchaser or gift recipient, to be
free from defects in workmanship and materials, under normal use and service, for a period of two
years from the date of purchase.
REFURBISHED HEATERS:
All refurbished heaters have a 1-Year Warranty.
Warranty will be null and void if any of the following occur: The mechanics of the heater and/or the
electrical cord and plug have been altered or tampered with in any way. Heater is not used correctly or
not maintained according to the care instructions.
LIMITED WARRANTY
2 Year Limited Warranty
QUESTION
ANSWER
How do I get the filter off?
See “To Clean the Filter” section of this manual.
How do I get the remote cover off?
On the back of the
heater, there is a
large, black,
rectangular sticker.
Where do I find the serial number?
The light simply indicates that the unit is plugged
in, the master power switch is in the on position
and that it can be turned on for use at any time.
What does the red light that comes on when I plug
the unit in mean?
No. It is not recommended to move any portable
heater when it is operating. We recommended
moving the heater only after it has been powered
off and the fan has completely stopped.
Can I move the heater around while it’s running?
The average life span of a PTC heating element is
up to 80,000 hours. To replace a heating element,
please call Customer Service at 1-888-281-9031 or
visit www.airnmore.com.
What is the life expectancy of the PTC heating
element?
Yes, as long as they are not running off of the
same circuit. Zone heaters are considered an
appliance and you should never run more than
one appliance on a single circuit breaker. Your
freezer, refrigerator, microwave, washing ma-
chine, dryer, heaters and other such appliances
should not share a circuit breaker.
Can I use the heater and other appliances at the
same time?
Push the far tab on the bottom left hand side of
the back of the remote to the right.
With the tab pushed toward the right, slide the lip
of the battery tray toward you.
