62
Scenario
Solution
I can’t find any
wireless access point
/ wireless device in
‘Site Survey’ function.
1. Click ‘Rescan’ for few more times and see if you can find
any wireless access point or wireless device.
2. Please move closer to any known wireless access point.
3. ‘Ad hoc’ function must be enabled for the wireless device
you wish to establish a direct wireless link.
4. Please adjust the position of the antenna and click
‘Rescan’ button for few more times.
Nothing happens
when I click ‘Launch
config utilities’
1. Please make sure the wireless network card is firmly
inserted into your computer’s PCI slot. If the Airlive
configuration utility’s icon is black, the network card is not
detected by your computer. Switch the computer off and
insert the card again. If this doesn’t work, contact the
dealer of purchase for help.
2. Reboot the computer and try again.
3. Remove the driver and re-install.
4. Contact the dealer of purchase for help.
I can not establish
connection with a
certain wireless
access point
1. Click ‘Connect’ for few more times.
2. If the SSID of access point you wish to connect is hidden
(nothing displayed in ‘SSID’ field in ‘Site Survey’ function),
you have to input correct SSID of the access point you
wish to connect. Please contact the owner of access
point to ask for correct SSID.
3. You have to input correct passphrase / security key to
connect an access point with encryption. Please contact
the owner of access point to ask for correct passphrase /
security key.
4. The access point you wish to connect only allows network
cards with specific MAC address to establish connection.
Please go to ‘About’ tab and write the value of
‘Phy_Addess’ down, then present this value to the owner
of access point so he / she can add the MAC address of
your network card to his / her access point’s list.
