WL-5420CAM User’s Manual
93
C. Trouble Shooting
Q:
I cannot access the camera from a web browser.
A1:
The possible cause might be the IP Address for the camera is
already being used by another device. To correct the possible
problem, you need to first disconnect the camera from the
network. Then run the PING utility (follow the instructions in
Appendix B - PING Your IP Address).
A2:
Another possible reason is the IP Address is located on a
different subnet. To fix the problem, run the PING utility (follow
the instructions in Appendix B - PING Your IP Address). If the
utility returns “no response” or similar, the finding is probably
correct, then you should proceed as follows:
In Windows 95/98/2000 and Windows NT, double check the IP
Address of the camera is within the same subnet as your
workstation.
Click Start
→
Setting
→
Control Panel
→
Network. Then, select
TCP/IP from the Network dialog box, and click “Specify an IP
address” from the TCP/IP Properties dialog box. If the camera is
situated on a different subnet than your workstation, you will not
be able to set the IP address from this workstation. To verify
make sure the first 3 sections of the IP address of the camera
corresponds to the first 3 sections of the workstation. Therefore
the IP address of the camera must be set from a workstation on
the same subnet.
A3:
Other possible problems might be due to the network cable.
Try replacing your network cable. Test the network interface of
