Airlinkplus RTW026 User Manual Download

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Chapter 5: Troubleshooting

Summary of Contents for RTW026

Page 1: ...i Broadband Wireless Router User s Manual Rev 01 2003 04 02...

Page 2: ...t of this publication may be reproduced in any form by any means without the prior written permission Other trademarks or brand names mentioned herein are trademarks or registered trademarks of their...

Page 3: ...cord of the product to prevent it from the damage of storm or sudden increases in rating Please choose a flat place surface to locate this device in level If you put the device vertically it might be...

Page 4: ...ed and used in accordance with the instruction may cause harmful interference to radio communication However there is no grantee that interference will not occur in a particular installation If this e...

Page 5: ...Windows ME 11 For Windows NT 11 For Windows 2000 15 For Windows XP 17 Configure PC to get IP address from DHCP 18 For Windows 98 18 For Windows ME 19 For Windows NT 19 For Windows 2000 19 For Windows...

Page 6: ...P 50 Time Zone 51 DNS 52 Network Clients 53 Upgrade 54 Backup Restore 54 Statistics 55 System Log 55 Status 58 Chapter 5 Troubleshooting 63 Problems with LAN 63 Problems with WAN 63 Problems with Upgr...

Page 7: ...ss Equivalent Privacy support Wireless Broadband Router has 4 10 100 Mbps switch ports This switching automatically detects the speed of the device that you plug into it and routes it to the appropria...

Page 8: ...tem Requirements For using Wireless Broadband Router you have to make sure you have the following that installed on the clients For Wireless Clients Operating System must be Windows98 2000 NT ME XP Wi...

Page 9: ...ill be given an Internet account with username and password You will get a dynamic IP by dialing up to your service provider Static IP address If you apply for full time connectivity you may get eithe...

Page 10: ......

Page 11: ...ront panel as described in the table below from left to right LED Color Status Description Unlit Power off PWR Green Solid Power on Unlit Power off or initial self test of the unit is OK Blinking When...

Page 12: ...n ne el l Take a look at the rear panel of this wireless router WAN It is used to connect to an Ethernet port of Cable DSL modem broadband device L1 L4 LAN port 10 100 Base TX RST A switch to reset to...

Page 13: ...P protocol 1 Connect the LAN cable to the LAN port of your router And connect the other end of the cable to the Ethernet port of your client s PC If you want to connect to a hub or switch then connect...

Page 14: ...dynamic IP from the Broadband Wireless Router 5 Enter the default password admin 6 Go to Setup Wizard to finish basic configuration Select your WAN connection type Available options include Dynamic I...

Page 15: ...he modem to your Broadband Wireless Router C Co on nn ne ec ct ti in ng g t to o Y Yo ou ur r x xD DS SL L M Mo od de em m If you are going to connect the WAN port to a DSL modem follow the steps belo...

Page 16: ...Wireless Broadband Router User s Manual 6...

Page 17: ...ress of 192 168 1 1 and subnet mask of 255 255 255 0 As the DHCP server is Enable by default the DHCP clients should be able to access the Router Or you could assign an IP address to the host PC first...

Page 18: ...figuration tab check out the list of installed network components Option 1 If you have no TCP IP protocol click Add Option 2 If you have TCP IP protocol go to Step 6 Your network interface card Check...

Page 19: ...g to Network window highlight TCP IP protocol for your NIC and click Properties 7 On IP Address tab Enable Specify an IP address option Enter the IP Address 192 168 1 x x is between 2 and 254 and Subn...

Page 20: ...Wireless Broadband Router User s Manual 10 9 Wait for Windows copying files 10 When prompted with System Settings Change dialog box click Yes to restart your computer...

Page 21: ...indows highlight Microsoft and then select TCP IP on the right side Then click OK 6 While returning to Network window highlight TCP IP protocol for your NIC and click Properties 7 On the IP Address ta...

Page 22: ...etwork icon 3 The Network window appears On the Protocols tab check out the list of installed network components Option 1 If you have no TCP IP Protocol click Add Option 2 If you have TCP IP Protocol...

Page 23: ...o use DHCP 6 Insert the Windows NT CD into your CD ROM drive and type the location of the CD Then click Continue 7 Returning to the Network window you will find the TCP IP Protocol among the list Sele...

Page 24: ...on Enter the IP Address 192 168 1 x x is between 2 and 254 and Subnet Mask 255 255 255 0 and Default Gateway 192 168 1 1 as in figure below 9 When returning to Network window click Close 10 When promp...

Page 25: ...ick Network and Dial up Connections 2 Right click the Local Area Connection icon and then click Properties 3 On the General tab check out the list of installed network components Option 1 If you have...

Page 26: ...roperties window highlight Internet Protocol TCP IP and then click Properties 7 Under the General tab enable Use the following IP Address Enter the IP address 192 168 1 x x is between 2 and 254 Subnet...

Page 27: ...on 1 If you have no TCP IP Protocol click Install Option 2 If you have TCP IP Protocol go to Step 6 4 Highlight Protocol and then click Add 5 Click Internet Protocol TCP IP and then click OK 6 On the...

Page 28: ...e client PCs to obtain a dynamic IP address Please follow the previous section to install TCP IP component Only that you do not need to specify an IP address when configuring TCP IP properties The fol...

Page 29: ...r r W Wi in nd do ow ws s N NT T On the IP Address tab click on the drop down arrow of Adapter to select required adapter Enable Obtain an IP address from a DHCP server and then click OK When prompted...

Page 30: ...ress automatically Then click OK Renew IP Address on Client PC There is a chance that your PC does not renew its IP address after the ADSL Router is on line and the PC can not access the Internet Plea...

Page 31: ...get an IP address F Fo or r W Wi in nd do ow ws s M ME E 1 Select Run from the Start menu 2 Type winipcfg in the dialog box and the click OK 3 When the figure below appears click Release and then Ren...

Page 32: ...ommand Prompt 2 Type ipconfig at prompt Then you will see the IP information from DHCP server 3 If you want to get a new IP address type ipconfig release to release the previous IP address and then ty...

Page 33: ...tart your web browser and type the private IP address of the Wireless Broadband Router in the URL field 192 168 1 1 2 After connecting to the device you will be prompted to enter password By default i...

Page 34: ...e LAN segment to which the Router is attached the same value as the PCs on that LAN segment DHCP Server If enabled the Router will allocated IP Addresses to PCs DHCP clients on your LAN when they star...

Page 35: ...fault setting The DHCP Server settings are on the LAN screen On this screen you can Enable or Disable the Router s DHCP Server function or set the range of IP Address allocated to PCs by the DHCP Serv...

Page 36: ...pe the idle minutes that elapse before the device disconnected automatically Apply Save the data on the screen and apply the data after restarting the router Cancel The Cancel button will discard any...

Page 37: ...as required by your service provider PPPoE PPP over Ethernet is a protocol for connecting remote hosts to the Internet over an always on connection by simulating a dial up connection With PPPoE the c...

Page 38: ...vider Password Type in the password to access the remote server or your service provider Please retype your password Type your password again for confirmation Service Name Enter the name of your PPPoE...

Page 39: ...mputer connected Gateway This is an optional setting Please enter the Gateway if necessary Connection ID This is an optional setting Please enter the connection ID that your ISP provided you if necess...

Page 40: ...lost connections and or slow data transfers you may need to experiment with different channels to see which is the best If using multiple Access Points adjacent Access Points should us different Chann...

Page 41: ...rypted using the default key before being transmitted The receiving station must be set to use 64 Bit Encryption and have the same Key value in the same position in its key table Otherwise it will not...

Page 42: ...assphrase field 3 Click the Generate Keys button 4 The screen will refresh with the key values inserted WEP Key 1 4 Please select encryption key length and fill out WEP keys The system allows you to t...

Page 43: ...value that you set will not be preceded by RTS and CTS Fragmentation Threshold Set the number of the fragmenting frames to make the data be delivered without errors induced by the interference Frames...

Page 44: ...ecified Wireless MAC address Click Allow to make any wireless MAC address can be linked to Add It allows you to add in a new MAC address for your router Apply Save the data on the screen and apply the...

Page 45: ...ther computers You have to type in the IP address of the remote computer in this field If you check this item and do not type any IP address in this field then all the other computers have the opportu...

Page 46: ...this button to allow connecting to Internet MAC Address Display the MAC Address that you allow it to connect to Internet or not by adding from clicking Add button Add Use this button to new MAC addres...

Page 47: ...access To use this feature 1 Set the desired restrictions on the other groups Group 1 Group 2 Group 3 and Group 4 as needed 2 Assign PCs to the groups are required Restrictions are imposed by blockin...

Page 48: ...te the most restrictive group Block by Schedule Block current group during the time that you set here Services for Block Define Services Select the applications you wish to block Multiple Services can...

Page 49: ...x to the right to the current group Member PCs List the total members PCs that you have set You can add up to 32 members for a group Host For single host setting choose this radio button and type in t...

Page 50: ...w Type in the necessary information and click Add A new one will be displayed on the box of Available Services Then click Close to return to the previous web page URL Filter The URL Filter allows you...

Page 51: ...o get into another window Virtual Server Allow users to access services ex Web on their LAN via public IP address Click Configuration to get into another window Configuration Click this button to open...

Page 52: ...k The system will install UPnP components automatically 5 After finishing the installation go to My Network Places You will find an icon ex IEEE802 11b LAN for UPnP function IEEE802 11b LAN 6 Double c...

Page 53: ...is enabled you must type in numbers to specify an IP address The DMZ feature can be Enabled and Disabled on the NAT setting screen Special Application Configuration If you use Internet applications wh...

Page 54: ...le this Special Application as required Apply Save the data on the screen and apply the data after restarting the router Cancel The Cancel button will discard any data you have entered and reload the...

Page 55: ...ule whichever port and service you set on virtual server Because the firewall has protected the route by filter rule so that you should update the filter rule after you set up virtual server Virtual S...

Page 56: ...ted on the Virtual Server screen you can define and manage your own servers 1 Type in the required data as described above 2 Click Apply 3 The new server will now appear on the list IP addresses can b...

Page 57: ...the interface you want to configure for RIP version 2 and then click Properties On the General tab set Outgoing packet protocol to RIP version 2 broadcast and Incoming packet protocol to RIP version...

Page 58: ...The IP address of the Gateway or Router which the Router must use to communicate with the destination above NOT the router attached to the remote segment Add Click this button to add in a new static...

Page 59: ...ame LAN segment as the Router This router requires that the default route is the Router itself Typically routers have a special entry for the default route It should be configured as follows Destinati...

Page 60: ...0 Subnet Mask 0 0 0 0 Gateway 192 168 1 254 Router s IP Address Default Route for Router B Destination 0 0 0 0 Subnet Mask 0 0 0 0 Gateway 192 168 1 1 Router s local router I IG GM MP P The Internet...

Page 61: ...outer Daylight Saving Check this button to invoke the daylight saving function Start from Set the start time by choosing the month and date to help the router perform tasks End by Set the end time by...

Page 62: ...here is a DNS server that you would rather use you need to specify the IP address below Dynamic DNS Dynamic DNS Click Enable to initiate this setting User Name Enter the User Name specified at the www...

Page 63: ...ata from www dyndns org in the Router s Dynamic DNS screen 4 The Router will then automatically ensure that your current IP Address is recorded at http www dyndns org 5 From the Internet users will be...

Page 64: ...se it might cause damage to your Router The Router is unavailabled during the upgrade process and must restart when the upgrade is completed Any connections to or through the Router will be lost B Ba...

Page 65: ...ation Log Status If Enabled the function will be activated If not Enabled no one will receive any message about the router Log Server Type in the IP address or Domain Name for your system Event Level...

Page 66: ...ly the ones put here is the most important persons that you want to inform Copy to Type in the e mail address that you want to send to Usually the ones put here is less important then To entry Subject...

Page 67: ...or log The information provided here is useful in working with your service provider or system administrators when troubleshooting Download Download the log file information Clear Erase current log fi...

Page 68: ...will be shown as follows More Details Click this button to see more detailed information Release If an IP address has been allocated to the Router by ISP s DHCP Server click on this button It will br...

Page 69: ...n as follows 192 168 1 1 More Details Click this button to see more detailed information Disconnect If you find the connection is not established please click this button to establish a connection to...

Page 70: ...shown as follows 192 168 1 1 More Details Click this button to see more detailed information Disconnect If you find the connection is not established please click this button to establish a connectio...

Page 71: ...Chapter 4 Web Configuration 61 Static IP If your access method is Static IP the Status page will be shown as follows 192 168 1 1 More Details Click this button to see more detailed information...

Page 72: ...Wireless Broadband Router User s Manual 62...

Page 73: ...tion the default password is admin small letters Make sure your PC s IP address is on the same subnet as the router If you are using the recommended addressing scheme your PC s address should be in th...

Page 74: ...en the connection to the DNS is OK If you get a failed ping with the response of Request time out Then the DNS is not reachable Check your DNS setting on the Wireless Broadband Router Problems with Up...

Page 75: ...Chapter 5 Troubleshooting 65...

Page 76: ...Wireless Broadband Router User s Manual 66...

Page 77: ...hin a fixed range or area of coverage interacting with wireless nodes via an antenna LAN Local Area Network WAN Wide Area Network A LAN is a computer network limited to the immediate area usually the...

Page 78: ...Internet and is common in the NetWare environment It exchanges routing information with other routers It includes V1 V2 and V1 V2 which controls the sending and receiving of RIP packets over Ethernet...

Page 79: ...ging Features Ethernet Switch Supports self learning bridge specified in IEEE 802 1 D Transparent Bridging Transparent Bridging between 4 port 10 100 MB Ethernet switch and 802 11b Wireless LAN interf...

Page 80: ...ction Build in PCMCIA card for 802 11b that include two internal patch antenna Regulatory Approvals and Compliance EMI FCC part 15 Class B Safety Dentori IEC950 Immunity VCCI class B PTT JATE Power Re...

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