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7. Troubleshooting
If you have trouble connecting to the Internet, try the following steps.
Step 1
Power off the Cable/DSL modem, router, and computer and wait for
5 minutes
.
Step 2
Turn on the Cable/DSL modem and wait for the lights on the modem to settle
down.
Step 3
Turn on the router and wait for the lights on the router to settle down.
Step 4
Turn on the computer.
Step 5
Reconfigure the router as described in
Section 3
.
Step 6
Log in to the router and select the
Status
tab.
Step 7
Verify that the
IP Address
,
Default Gateway
, and at least one of the
DNS
fields
have valid numbers assigned to them (instead of all 0’s).
If each field has a valid number assigned, the router is connected to the Internet.
