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AirLink Communications Raven CDMA/1x User Manual Download Page 20

Utilities for the Raven

14

Raven CDMA User Guide for Verizon, version 2.23

Modem Doctor

Modem Doctor is a troubleshooting utility. This utility will allow you to get a log
file of the Raven activity which you can then send to AirLink support, erase the
current configuration completely, and temporarily set the Raven to a known serial
configuration to aid in trouble shooting.

FIGURE 5.

Modem Doctor

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Summary of Contents for Raven CDMA/1x

Page 1: ...Raven CDMA 1x User Guide AirLink Communications Inc version 2 23 May 2006...

Page 2: ...e atmospheres may be present near medical equipment near life support equipment or any equipment which may be susceptible to any form of radio interference In such areas the Air Link Communications mo...

Page 3: ...icate with Your Equipment 3 Common Uses for the Raven 4 CHAPTER 2 Activation of the Raven CDMA 6 Connecting the Raven to your computer 6 Quick Start Guide and Setup Wizard 6 Activating the Raven using...

Page 4: ...age using Keepalive 22 CHAPTER 6 Host Modes 23 AT Mode 24 PassThru Mode 25 PPP Mode 26 Slip Mode 26 UDP Pad Mode 27 UDP Auto Answer 27 Reliable UDP 28 Multicast UDP 29 TCP PAD Mode 29 TCP Auto Answer...

Page 5: ...Listening Port 42 Security Level 43 User Name and Password 43 Trap Destination 45 CHAPTER 9 Hardware Installation 46 Connecting the Antenna 46 Connecting power 47 Connecting the Raven to a computer or...

Page 6: ...e for my Raven 101 What Type of Antenna is Best for my Raven 101 What do I need to power my Raven 102 Can I use a portable battery to power my Raven 102 I m Having Problems getting my Raven registered...

Page 7: ...factor is ideal for industrial and commercial applications that require real time communications The Raven provides cellular data communi cations for a variety of applications such as telemetry public...

Page 8: ...nnection to Verizon When your Raven is powered on it automatically searches for cellular service using CDMA and establishes a PPP Point to Point Protocol or dial up connec tion link to Verizon s netwo...

Page 9: ...dynamic IP addresses rather than static IP addresses A dynamic IP address is suitable for many common Internet uses such as web browsing looking up data on another computer system or other client fun...

Page 10: ...The Raven s rugged construction and cellular connection make it ideal for use in remote and or industrial locations FIGURE 3 Financial Point of Sale and Kiosk FIGURE 4 Automation and Telemetry The Ra...

Page 11: ...Raven CDMA User Guide for Verizon version 2 23 5 Introduction to Raven CDMA FIGURE 5 Backup connection to the Internet...

Page 12: ...n s serial port can be connected directly to most computers or devices using a standard straight through serial cable Quick Start Guide and Setup Wizard The preferred way to configure and activate you...

Page 13: ...s 4 Select Setup Wizard 5 Select Setup Wizard FIGURE 1 Setup Wizard The Quick Start Guide specifies the information you need and will lead you through the steps Note The web site may have a more recen...

Page 14: ...a specific pattern to the lights to indicate its operation mode FIGURE 2 Raven indicator lights Caution While you can configure your Raven using Wireless ACE page 10 or AceNet page 11 it is not recom...

Page 15: ...of the Raven CDMA Pwr Indicates the power adapter is connected and there is power getting to the modem The Reset button performs the same function as unplugging power from the modem and plugging it ba...

Page 16: ...sic information about these utilities For additional information on a specific utility please refer to the user guide for that utility These utilities except AceNet are free of charge to those who own...

Page 17: ...our Raven Wireless ACE 3G Wireless ACE 3G allow you to monitor your Raven either remotely or locally with a direct connection to the modem FIGURE 1 Wireless ACE 3G You can obtain the Microsoft Net Fra...

Page 18: ...URE 2 AceNet Using a template from Wireless ACE you can change the configuration in several modems at the same time and can check and update their firmware as well AceNet also features logging to a da...

Page 19: ...View You can connect to your Raven locally or remotely using a known IP address or a fully qualified domain name The display is updated periodically as AceView polls the Raven at a specified interval...

Page 20: ...or is a troubleshooting utility This utility will allow you to get a log file of the Raven activity which you can then send to AirLink support erase the current configuration completely and temporaril...

Page 21: ...en a modem or other device is con nected and can change each time the modem or device reconnects to the net work Static IP addresses are granted the same address every time the modem or device is conn...

Page 22: ...with it Sub domains need to be registered with the domain but do not need to be registered with ICANN or any other registry It is the responsibility of a domain to keep track of its own subs A URL Un...

Page 23: ...the Raven for Dynamic IP To configure the Dynamic IP settings in your Raven so that it will use IP Manager you can use AT commands page 53 using direct serial communication or Telnet Wireless ACE page...

Page 24: ...an update if the IP changes i e if the modem is reset or is assigned a different IP You can configure a second dynamic server as a backup secondary or alternate server Restrictions for Modem Name Mus...

Page 25: ...cular town or city is known to the post offices of all other towns and cities and is authorized to give the addresses of locations in its own loca tion Configuring DNS The Raven has an internal DNS re...

Page 26: ...ork changes PPP Peer The Raven uses the unqualified domain name of ppp peer when it is PPP or SLIP address mode to resolve the address of the device or computer connected via PPP or SLIP address If th...

Page 27: ...t infrequently communicates to the network Keepalive is also recommended if you have experienced issues where the modem can no longer be reached remotely When Keepalive pings the IP address an acknowl...

Page 28: ...GADDR is left blank or is set to an invalid IP address i e an IP which is unreachable or one which is not a valid IP address the modem will reset itself on a regular interval Data usage using Keepaliv...

Page 29: ...send to the session s associated IP and Port described later Any responses received from the associated IP and port destined for the modem s Device Port are unwrapped and sent out the serial port TCP...

Page 30: ...nd it to do something or query a setting For a full listing of the AT commands refer to page 53 AT commands must always be terminated by CR ASCII character 0x0D If E 1 Echo On the AT command including...

Page 31: ...et tings e g for provisioning etc Issuing the AT APASSTHRU enters this mode The modem responds with OK at which point a direct connection to the internal hardware is established Some internal hardware...

Page 32: ...P an be determined beforehand by querying S110 The private IP to be used can be defined with the command AT HOSTPRIVIP 192 168 100 33 sub stituting the desired IP address AT HOSTPRIVIP 192 168 100 33U...

Page 33: ...t is received and UDP auto answer is enabled S82 2 The destination IP address matches that in S53 Or allow any IP is set AIP 1 The modem is in AT mode not in a current UDP or TCP session UDP packet as...

Page 34: ...a session will be re established with the last address This behavior is the same as the previous Hybrid2 MD6 mode Reliable UDP Reliable UDP adds a simple protocol on top of UDP to provide reliable del...

Page 35: ...UDP session Set the Startup Mode Default to 3 and the UDP Mode Default to 8 ATMD83 Configure the Destination port to match the device port of the remote modems TCP PAD Mode When the Raven is in a TCP...

Page 36: ...in TCPT and TCPS TCPT is the number of minutes TCPS 0 or seconds TCPS 1 used for this idle time out TCP Auto Answer TCP auto answer S0 1 2 also allows a TCP connection request to be answered when the...

Page 37: ...Verizon version 2 23 31 Host Modes as MD5 and MD6 previously accomplished Setting MD5 and MD6 are still sup ported but not recommended TABLE 1 Hybrid Mode Settings AT Hybrid MD5 Hybrid2 MD6 MD 3 3 S8...

Page 38: ...rver also referred to as master slave communications between intelligent devices As a de facto standard it is the most widely used network protocol in the industrial manufacturing environment to trans...

Page 39: ...such as switches pumps and other devices and monitors and controls these devices The RTU can be part of a net work set up for Supervisory Control and Data Acquisition Supervisory Control and Data Acq...

Page 40: ...ch remote unit When the Raven is configured for Modbus with UDP the Raven connected to the host can store a list of IP addresses or names with matching IDs When the host at the central station sends s...

Page 41: ...at the remote sites For example if the remote Raven s device port see below is 12345 then the Modbus host Raven s S53 destination port should be set to 12345 In Wireless ACE select Misc in the side me...

Page 42: ...ses can be entered in decimal or hex Wireless ACE will translate hex entries into decimal The number before the is ID the number after is the IP address There can be a total of 100 remote ID Local add...

Page 43: ...option de menu Dynamic IP FIGURE 6 Wireless ACE Modem Name and Domain With names instead of IPs for the Address List the host Raven will query the DNS server for the current IP assigned to the specifi...

Page 44: ...has a static IP enter it in the Destination Address for S53 In Wireless ACE select Misc in the side menu FIGURE 8 Wireless ACE Destination IP Dynamic IPs If you do not have static IPs the remote Raven...

Page 45: ...AP Configuration RTU settings Other parameters may need to be changed but this is dependent on the RTU type being used As a minimum this typically involves setting the proper serial settings to match...

Page 46: ...Modbus BSAP Configuration 40 Raven CDMA User Guide for Verizon version 2 23 FIGURE 10 RTU to Raven setup FIGURE 11 Power Connections...

Page 47: ...eb server a file server or other computer equipment and a Net work Management Station NMS which monitors all the agents on a specific net work Using the management information base MIB an NMS can incl...

Page 48: ...B For an example of the trap from an AirLink modem refer to the Appendix page 91 Raven SNMP Configuration To configure your Raven to work as an SNMP agent you can use either Wireless ACE direct serial...

Page 49: ...n required and messages are encrypted SNMPv3 is required to do authentication SNMPv2c and SNMPv3 authNoPriv transmissions will be silently discarded Authentication and encryption is equivalent to the...

Page 50: ...rd Menu Option The current password will be pre entered As you type the new password and con firm it the characters you type will be obscured by x FIGURE 4 Wireless ACE Changing the Raven Password For...

Page 51: ...T needs to be set with the destination IP and port If either are set to zero or empty SNMP traps are disabled FIGURE 5 Wireless ACE SNMPPORT Note Traps are sent out according to the SNMP security leve...

Page 52: ...em but that it is kept free from direct exposure to the ele ments sun rain etc The exterior of the case should also be grounded An optional accessory for your modem is a mounting kit The bracket is de...

Page 53: ...ould be connected to the battery or power source negative terminal The Raven has an internal polysilicon circuit breaker that opens at 0 5 to 1 0 amps of current Connecting the Raven to a computer or...

Page 54: ...e RS232 DB 9F with 1200 115200 bps Status LEDs Data Services RF Features CDMA Full duplex transceiver Dual band support for both 800 MHz cellular and 1 9 GHz PCS bands Dual band Receive Diversity Adhe...

Page 55: ...at 12 VDC Input Voltage 10 VDC to 28 VDC Input Current 20 mA to 350 mA Low power mode at 12 VDC Power consumption Serial Port Pin outs The cable between the modem and a computer or other serial device...

Page 56: ...50 Raven CDMA User Guide for Verizon version 2 23...

Page 57: ...es on the Raven case The bracket can be further secured with a twist tie set into the grooves on the top for situations where the modem may be subjected to violent movement such as in the back of an a...

Page 58: ...52 Raven CDMA User Guide for Verizon version 2 23...

Page 59: ...and it is highly recom mended that you this utility to modify any parameters however a terminal emula tion application such as Telnet see below can be used instead With Wireless ACE you only need to...

Page 60: ...ible to communicate with the Raven across a TCP IP network Telnet pro vides a terminal style connection to the Raven Most installations of Microsoft Windows come with a version of HyperTerminal used h...

Page 61: ...ction type i e Raven Remote FIGURE 3 HyperTerminal Connection Name 2 Select TCP IP Winsock for Connect Using Then if the modem is connected directly to your computer s Ethernet port put in the host ad...

Page 62: ...reply of 0 or ERROR try entering the command again Direct Serial Connection Using HyperTerminal included with most installations of Microsoft Windows Start All Programs Accessories Communications Hype...

Page 63: ...ess Enter You should get a reply of OK or 0 5 To see what you are typing as you type it you will need to turn on the echo and verbose mode Type ATE1V1 and press Enter 6 If you get a reply of OK then y...

Page 64: ...ands are not case sensitive A capital E is the same as a lower case e If you enter a command which is recognized by the Raven it will respond with OK If the command is not recognized the response will...

Page 65: ...ommand NETCHAN The current active CDMA channel number NETERR The EVDO or CDMA network frame error rate NETIP The current IP address of the modem reported by the embedded OEM module generally obtained...

Page 66: ...attempt Network Ready Raven is connected to the CDMA net work and ready to send data Network Dormant Raven is connected to the CDMA network but the link is dormant It will be woken up when data is se...

Page 67: ...e an idle time set by S50 on the serial port before and after this command The detection of is disabled if DAE 1 A none Re execute last command Not proceeded by AT A none Answer manual DAE n n 0 or 1...

Page 68: ...Xn n 0 or 1 Extended Call Progress Result mode 0 Turn off extended result codes Default 1 Turn on result codes This adds the text 19200 to the CONNECT response Z none Reset the Raven Note This comman...

Page 69: ...NETROAMPREF n n 0 or 1 Allow configuration of the roaming preference 0 Restrict to home network only 1 Allow roaming to affiliated networks PROVISION MSL MDN MIN SID NID MSL master lockcode MDN MIN p...

Page 70: ...lly obtained from Carrier This is the address to which packets can be sent in order to contact the Raven from the Internet Note If there is no current network IP 0 0 0 0 may be displayed Refer to NETA...

Page 71: ...used to communicate directly to the Raven s internal hardware OEM module STATUS C3210 none Displays the current modem status Format of response Current band band Current channel chan SID sid NID nid R...

Page 72: ...enabled S82 2 Allow any incoming IP to connect when UDP auto answer is enabled S82 2 Always subject to any Friends filters that may be defined HOR n n 0 n 1 Half Open Response In UDP auto answer half...

Page 73: ...e host port to per form the echo CRLF sequences from the telnet client will also be edited to simply pass CRs to the server on the host port S7 n n seconds Specifies the number of seconds to wait for...

Page 74: ...e out Default S211 n n 0 1 3 For applications or situations where hardware control of the DTR signal is not possible the modem can be con figured to ignore DTR When Ignore DTR is enabled the modem ope...

Page 75: ...affects the TCP connection in TCP PAD mode Cn n 0 1 2 Set DCD mode 0 Always assert DCD 1 Assert DCD when in a data mode UDP TCP PPP or SLIP Default 2 Assert DCD when the modem has network coverage Dn...

Page 76: ...PAD connection ENQ n n 0 or 1 Outputs an ENQ 0x05 after the TCP CONNECT delayed by the Delay Connect Response time S221 0 Disabled Default 1 Enables ENQ on CONNECT HOSTCOMLVL none Displays the curren...

Page 77: ...st will be given the public IP that was obtained from the OEM module If the network issues a new IP the PPP connection will be closed since the IP has changed and has to be re initiated default PPPPPP...

Page 78: ...the original S53 setting will be restored from NVRAM USD n n 1 255 Waits the specified delay before sending the first UDP packet and the subsequent UDP packets out to the serial port 0 No UDP packet d...

Page 79: ...e physically reset to return to normal operation Note It may take up to 30 seconds for the hardware module to respond after CONNECT is output CSX1 n n 0 or 1 0 Data will be passed to the host 1 PASSTH...

Page 80: ...TDPHONY is issued this will be inter preted as dial a UDP connection to HONY To dial using the default method to host PHONY one would issue ATD PHONY If the method IP address or port is omitted the va...

Page 81: ...65535 The modem s Device Port Can also be set with the com mand S110 MSCIUPDADDR name port name domain name port port Modem Status Update Address where Name Port is the domain name and port of the ma...

Page 82: ...e AT Telnet server If 0 is specified the AT Telnet server will be disabled The default value is 2332 TABLE 10 Time and Date Command Parameters Details DATE mm dd yyyy hh mm ss mm dd yyyy month day yea...

Page 83: ...e Friends mode Only packets from friends will be accepted see below packets from other IP addresses are ignored Fn d d d d n Friends list index 0 9 d d d d IP address Friends mode IP address 255 allow...

Page 84: ...USER d d d d d d d d IP of domain server Sets a user provided DNS to query first when perform ing name resolutions in the modem TABLE 13 Keepalive Command Parameters Details IPPING n n 0 15 255 Set th...

Page 85: ...mmand Parameters Details DOMAIN name name domain name i e eair link com Domain or domain zone of which the Raven is a part This value is used during name resolutions if a fully qualified name is not p...

Page 86: ...to set the refresh rate to IPMANAGER1 while IPMGRUPDATE2 is used with IPMANAGER2 If the value is set to 0 then periodic updates will not be issued i e IP change notifications will only be sent when th...

Page 87: ...Raven CDMA User Guide for Verizon version 2 23 81...

Page 88: ...g 1 Logging DBGCOMLVL n n 0 1 2 Set the logging level for the host or module COM port 0 No logging 1 Host COM 2 Module COM DBGEVTLOGCLEAR none Clears the content of the logs in the modem DBGIPLVL n n...

Page 89: ...yping ATMD0 within 5 seconds changes the mode to normal AT command mode See also S53 to set the port for UDP or TCP MLISTid d d d d id ID d d d d IP or name adresse Enters an ID and IP address into th...

Page 90: ...nfigured in Wireless ACE MVOPT n n 0 or Modbus Variant Option Sets various behavioral options when dealing with a Modbus variant protocol This parameter is used when the when MD is set to hex 63 0 No...

Page 91: ...a out the serial port wait the same amount time drop CTS This way the CTS signal can be used to key a transmit ter on and give it time to reach its power level before data is sent to it Delay interval...

Page 92: ...ity level requirements for SNMP com munications as follows 0 No security required SNMPv2c and SNMPv3 com munications are allowed 1 Authentication equivalent to authNoPriv setting in SNMPv3 SNMPv3 is r...

Page 93: ...password Sets the password to use when authenticating the email account SMTPFROM with the server SMT PADDR Note Not required to use SMTP settings but may be required by carrier SMTPSEND email body em...

Page 94: ...e body Sends an email using SMS The phone number or email address is specified first Then the body of the message is entered E mail is only available if NETSMS2EMAIL has been configured correctly The...

Page 95: ...meters The message number is a base 0 index into the list where 0 is the oldest message and the number reported by CNTSMS minus one is the most recent message SSMS priority destina tion cb text C3210...

Page 96: ...digit number to IP 0 Use as name 1 Use as IP CTA n n seconds Inactivity timer in seconds Typical network settings cause a link to go dormant after 10 to 20 seconds of inactivity no packets transmitte...

Page 97: ...eFROM SNMPv2 SMI MODULE COMPLIANCEFROM SNMPv2 CONF org OBJECT IDENTIFIER iso 3 dod OBJECT IDENTIFIER org 6 internet OBJECT IDENTIFIER dod 1 private OBJECT IDENTIFIER internet 4 enterprises OBJECT IDEN...

Page 98: ...PE SYNTAX DisplayString SIZE 10 MAX ACCESS read only STATUS current general 1 deviceID OBJECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS current general 2 electronicID OBJECT TYPE SYNTAX Di...

Page 99: ...5 aleosHWVer OBJECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS current general 6 modemSWVer OBJECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS current general 7 modemHWVer OBJECT...

Page 100: ...sabled 0 enabled 1 MAX ACCESS read only STATUS current common 2 devicePort OBJECT TYPE SYNTAX INTEGER 0 65535 MAX ACCESS read only STATUS current common 3 netUID OBJECT TYPE SYNTAX DisplayString MAX A...

Page 101: ...common 6 destinationAddress OBJECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS current common 7 destinationPort OBJECT TYPE SYNTAX INTEGER 0 65535 MAX ACCESS read only STATUS current common...

Page 102: ...only STATUS current common 10 STATUS ipAddress OBJECT TYPE SYNTAX IpAddress MAX ACCESS read only STATUS current status 1 netState OBJECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS current...

Page 103: ...ECT TYPE SYNTAX INTEGER MAX ACCESS read only STATUS current status 5 serialReceived OBJECT TYPE SYNTAX INTEGER MAX ACCESS read only STATUS current status 6 hostMode OBJECT TYPE SYNTAX DisplayString MA...

Page 104: ...MAX ACCESS read only STATUS current gps 1 satelliteCount OBJECT TYPE SYNTAX INTEGER MAX ACCESS read only STATUS current gps 2 latitude OBJECT TYPE SYNTAX DisplayString MAX ACCESS read only STATUS cur...

Page 105: ...Raven CDMA User Guide for Verizon version 2 23 99...

Page 106: ...low a certain threshold at which point the modem is clear to send CTS or to determine the Roaming Threshold the distance from the access point The RSSI is measured in dBm which is the power ratio in d...

Page 107: ...ations to suit several different types of needs While AirLink does sell a limited selection of antennas and antenna accessories these are by no means all that are available or usable with your Raven T...

Page 108: ...hicles or with an AC adapter standard wall outlet in the US Canada and most other countries The optimal input voltage is 9VDC to 28VDC with an input current from 90mA to 350 mA If the modem is provide...

Page 109: ...Private IP On Verizon s network for security reasons there are some accounts set up to be restricted to communication only from other devices on their network called a Restricted IP or a Private IP If...

Page 110: ...er or device connected to the Raven s serial port during the PPP negotiation Instead the computer or device connected to the Raven on the serial port is assigned the IP address configured in HOSTPRIVI...

Page 111: ...as iest subnet to configure is 255 255 255 0 which allows for 255 IPs on the same sub net Unless you understand the complexities of subnetting or you are instructed to use a different subnet by your N...

Page 112: ...chine deployment challenges How can I update the PRL Prefered Roaming List for my CDMA modem I have activated my Raven but now cannot connect to Verizon what can be wrong If you are experiencing diffi...

Page 113: ...TA directly from Verizon Attention If you are using ONLINE updating your Raven Air Link modem needs to be able to contact Verizon s your cellular provider s network for the over the air process to be...

Page 114: ...gain Modem has registered When you see this message the Raven is regis tered on Verizon s network Continue on to the next step FIGURE 4 Pass Thru Mode Modem Status 5 Type AT GMR and press Enter You sh...

Page 115: ...ith Setup Wizards Utilities FAQs and other documentation http www airlink com support Contacting Technical Support For support assistance please email support airlink com or call 510 781 9760 Monday t...

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