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Trouble Shooting Guide

If you have difficulty operating your new ceiling fan, it may be the result of incorrect assembly, installation 

or wiring. In some cases, these installation errors may be mistaken for defects. If you experience any faults, 

please check this Trouble Shooting Guide. If a problem cannot be remedied or you are experiencing difficulty

in installation, please call our Customer Service Department.

PROBLEM

1. If fan does not start:

2. If fan sounds noisy:

3. If fan wobbles:

4. If light does not work:

1. Check main and branch circuit fuses or circuit breakers.

2. Check line wire connections to fan and switch wire connections in switch 

    housing.

  

  

CAUTION: Make sure main power is turned off.

3. Make sure forward/reverse switch is firmly in bottom or top position. Fan will not 

    operate when switch is in the middle.

4. Make sure that the wall control is turned "ON".  

1. Make sure all screws in motor housing are snug. (not over tightened)

2. Make sure the screws which attach the fan bladeholder to the motor are tight.

3. Make sure wire nut connectors in switch housing are not rattling against each 

    other or against the interior wall of the switch housing.

    CAUTION: Make sure main power is turned off before entering switch housing.

4. If using an optional ceiling fan light kit, check to be sure the screws securing 

    the glassware are finger tight. Check to be sure light bulb is tight in socket and 

    not touching glass shade(s). If vibration persists from glass, remove glass and

    install a 1/4 in. wide rubber band on glass neck to act as an insulator. Replace 

    glass and tighten screws against rubber band.

5. Some fan motors are sensitive to signals from Solid State variable speed 

    controls. DO NOT USE a Solid State variable speed control.

6. Allow "break-in" period of 24 hours. Most noises associated with a new fan will 

    disappear after this period. 

All blades are weighed and grouped by weight. Natural woods vary in density 

which could cause the fan to wobble even though all blades are weight-matched. 

The following procedures should eliminate most of the wobble. Check for wobble 

after each step.

1. Check that all blades are screwed firmly into blade holders.

2. Check that all blade holders are tightened securely to motor.

3. Make sure that canopy and mounting bracket are tightened securely to ceiling

    junction box and junction box is mounted firmly to ceiling joist.

4. Most fan wobble problems are caused when blades are not equally level. To 

    check the blade levels, select a point on the ceiling above the tip of any blade. 

    Measure the distance from the ceiling to the blade tip, to an accuracy of 1/8 

    inch. Rotate the blades until the next blade is in the measuring position. Repeat 

    measurement for each blade. If all blade levels are not equal, you can adjust 

    blade levels by the following procedure. To adjust a blade tip down, insert a 

    washer (not supplied) between the blade and blade holder at the screw

    closest to the motor. To adjust a blade tip up, insert washer (not supplied) 

    between the blade and blade holder at the two screws farthest from the motor.

5. If blade wobble is still noticeable, interchanging two adjacent (side by side)

    blades can redistribute the weight and possibly result in smoother operation.

1. Check blue wire from fan to make sure it is connected to hot wire from house.

2. Check for loose or disconnected wires in fan switch housing.

3. Check for loose or disconnected wires in light kit.

4. Check for faulty light bulbs.

    CAUTION: Make sure main power is turned off before entering switch housing.

SUGGESTED  REMEDY

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Summary of Contents for FN52998

Page 1: ...rvices If the original purchaser ceases to own the Fan this warranty and any implied warranty including but not limited to any implied warranty of merchantability or fitness for a particular purpose become void This warranty and any implied warranty including but not limited to any implied warranty of merchantability or fitness for a particular purpose do not cover glass globes light bulbs or fini...

Page 2: ...tand Cover 5 Switch Box 6 Blade Holder X5 7 Fan Blade X5 8 Fan Fixture Set 9 Fan Light 10 Glass Shade 11 Assembly Kit 12 Spiral Fluorescent Bulb Max 13W X2 13 Installation Instructions Package Contents Dimension Reference Installed with 6 in Downrod A 19 in B 13 in C 2 1 8 in D 11 7 8 in E 5 7 8 in 13 11 Installation Instructions 1 5 6 7 8 9 10 2 3 4 12 E C B A D F A N C O 101227 ...

Page 3: ...Mount Up to 23 degrees Exploded View Detail Triple Mount Drawing Hanger Bracket Canopy Downrod Downrod Stand Cover Hanger Ball Collar Lock Pin Housing Hanger Pin Blade Holder Switch Box Blade End Cap Fan Light Glass Shade Cover F A N C O 101227 ...

Page 4: ...ot meant to cover all possible conditions and situations that may occur It must be understood that common sense caution and care are factors which can not be built into this product These factors must be supplied by the person s installing caring for and operating the fan TO AVOID RISK OF ELECTRIC SHOCK BE SURE TO SHUT OFF POWER AT THE MAIN FUSE OR CIRCUIT BREAKER BOX BEFORE INSTALLING OR SERVICIN...

Page 5: ...chip of hanger bracket exactly Note For slope ceiling installation make sure the slot of hanger ball and the chip of hanger bracket is face down Remove the Lock Pin and take off the Hanger Pin Fig 4 Insert and tighten the two Collar Screws Slide Lock Pin into Hanger Pin until it locks into position Fig 7 Lock Pin Collar Screws Slot Chip Hanger Bracket Fig 8 Insert the Downrod into the Collar Slide...

Page 6: ...15 Thread the wires through the center hole of switch box Attach the switch box onto the fan light with the nipple through the center hole of switch box then secure it with a washer and hex nut Make wire connections using wire nuts The blue wire from the switch box to the black wire from fan light The white wire from the switch box to the white wire from fan light Carefully put the wires into the ...

Page 7: ... use the pull chains to select the high position for the fan speed and the on position for the fan light Fan Speed Pull Chain Fan Light Pull Chain Slide Switch Reverse Forward Fig 20 a Fig 20 b Fig 19 b Fig 19 Fig 18 Install the glass shade rubber washer and metal washer upward through the nipple and secure with hex nut Then attach the cover to the glass shade and secure it with end cap Take care ...

Page 8: ...ontrols DO NOT USE a Solid State variable speed control 6 Allow break in period of 24 hours Most noises associated with a new fan will disappear after this period All blades are weighed and grouped by weight Natural woods vary in density which could cause the fan to wobble even though all blades are weight matched The following procedures should eliminate most of the wobble Check for wobble after ...

Page 9: ...to be in line with the other blades After following all the steps and if the wobbling problem is not solved a dynamic balancing needs to be done by balancing kit Follow the procedure listed below Turn the fan on and adjust the speed control usually high speed setting to the speed which creates the greatest wobble Turn the fan off Select one blade and place the balance clip on it halfway between th...

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