9
TROUBLESHOOTING GUIDE
Trouble
Probable Cause
Remedy
Unit does not operate on any
speed setting
•
No power to unit.
•
Unit has run out of water and
turned off automatically.
•
Refill switch operation/improper
positioning of float assy.
•
Ensure polarized plug is fully
inserted in wall outlet.
•
Refill reservoir.
•
Ensure float assembly is correctly
positioned as described in
“Water FIll
Motor does not turn on.
•
Check motor/fan operation.
•
Wick may be incorrectly installed.
•
CAUTION: Do not touch the fan
when accomplishing this test,
as the motor may turn on.
•
To test the motor, turn unit ON
and turn all knobs fully ON.
•
Turn the chassis over and insert
finger into tab where float rod is
supposed to go. If fan turns on,
the fan and motor are working
correctly.
•
Remove and reinstall wick
correctly.
Display shows “00”
•
Unit just turned on.
•
Unit is initiating.
•
Fan speed is in standby
Not enough humidity.
•
Wick is old and ineffective.
•
Humidistat is not set high
enough
•
Replace wick when clogged or
hardened with minerals.
•
Increase humidity setting on
control panel.
Too much humidity.
(condensation becomes heavy on
cold surfaces in room)
•
Humidistat is set too high.
•
Reduce humidistat setting or
increase room temperature.
Water leak
•
Cabinet may have been overfilled.
There is a safety overflow hole in
rear of cabinet.
•
DO NOT OVERFILL cabinet.
Correct water level is indicated
inside of cabinet side wall.
Odor
•
Bacteria may be present.
•
Clean and disinfect cabinet
following Care and Maintenance
instructions.
•
Add EPA registered Bacteria
Treatment according to instructions
on the bottle.
•
It may be necessary to replace the
wick if odor persists.
Control panel does not respond to
input. Display shows CL
• Control lock feature has been
turned on to prevent changes in
settings.
• Press Humidity and Speed
buttons at same time for 5
seconds to deactivate feature.
Display flashes “20”
• ROOM Humidity is lower than 20%. • Will read actual humidity when
level comes up to 25%.
Display flashes ”—“
• Room humidity is over 90%.
• Will remain until humidity drops
below 90%.
