15
General
For the purpose of this Warranty, the following expressions shall have the following meanings
respectively:
1.
The “Goods” shall mean the goods described in the Order Form.
2.
The “Customer” shall mean the original purchaser of the Goods from the Company.
3.
The “Company” shall mean “ Crescent Technocrats”
4.
“General Terms and Conditions” shall mean the terms and the conditions agreed upon
by the Customer and the Company printed on the Order Form
5.
“Invoice” shall mean the invoice issued by the Company to the Customer describing
the goods and indicating, inter alia, the total purchase price thereof and name of the
Customer
6.
“User Guide” shall mean the instructions for installation, use and maintenance, T&C
contained in the leaflet supplied by the Company.
Post-Warranty
1.
After the warranty period, the customer has the option of calling the Company’s
Service Centre and having the goods serviced on an actual basis i.e., by paying the
Labor cost and Spares needed to attend to that Service/Complaint Call at the
prevailing Company rates. Such Service will be rendered by the company in
towns/places where the Company has its Service Centers.
2.
The Company will provide free servicing of the goods brought to its Service Centre by
the Customer, provided that all expenses of the transporting the goods to and from
the Service Centre shall be borne by the Customer Directly. Also, if during such
servicing it is necessary for the company to replace or repair defective components or
parts, the customer shall be required to pay for the same as per the company’s
prevailing price list.
3.
Crescent Technocrats reserve the right to offer the servicing and the spare parts and
ensure the availability of spare only up to 3 years from the date of invoice.